Thread: bigmama v Woolwich

I went into the branch to see if they could print off last 6 years of charges as it's quicker but they couldn't and the woman said it would cost £5 per statement if I wanted them. I will be sending a SAR with my £10 on Monday then we'll see what happens

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Welcome Mama
Yeah not the fastest way but definatley the cheapest. While waiting for statements have a good read of this forum its very imformative and here to make getting your money back easier on the brain as it may seem quite daunting at times .
Let us know how you get on.

AL

Of course your aware bigmama that the woolwich have 40 days to comply with you S.A.R - (Subject access request) and will usually be in no hurry to dispatch your data to you but it will be within the 40 day limit in the meantime as BIGAL has advised you take the opportunity to read as many threads as possible so that you know how this process proceeds and if you need any advice or help just post it here someone will be along to answer your call good lick and happy reading !

I got a letter, returning my cheque, saying they have taken responsibility for fully investigating the issues I have raised and they aim to provide me with an answer by 6 February. What's all that about?

just a standard letter no panic just a waiting game now until your data wings its way to you !

I thought they needed the £10 though so why did they send it back? I thought it might be an excuse to drag it out longer?

No Woolwich/Barclays always refund the charge, not that it matters if they didnt you can reclaim it later.

al

As a gesture of goodwill of course ! lol

Got a list of charges from them today. Their total is £3888.00

Goody (not Jade)
Have you added interest (try compounded contractual) that will bump it up loads. You would add this from the word go.
If you use the other Stautory 8% you only add this when you file a claim at the court.

AL

I did wonder about that, but I'm not sure about working it all out.

Ok this is a loooooooooong thread btu well worth the investment of your time it will increase your claim (if your charges go back a long way) by a huge amount (if the charges are recent then it may be easier to calim Statutory interest).
There's plenty of help on the thread Mindazi and a mad but nice Gorilla!!!
Here read this http://www.consumeractiongroup.co.uk...-claiming.html

Not tonight though

AL

They go back to 2001, I'll have a read later when I come home from work. Thanks

It works out to £7397 with contractual interest and £5385.67 with 8% statutory interest. Do you think they would pay out the higher figure?

With CCI you are only reciprocating exactly what they have done to you.
ie. you have insufficient funds for a DD, they charge you £35 and interest on that £35 at their unauthorized overdraft rate (say 23.9%)(remember they are doing this because you have no money in your account and they are lending you the money for the penalty charge).
So as their charges are unlawful because under your contract with the bank they can only charge you what it actually cost them (pennies) as such the rest of their charge is undue enrichment.
All you are doing with CCI is applying the same % charge as they would, but of course if your happy with 2K less thats fine you must be sure in your own mind what you want to do.
I would personally read a few more threads on CCI and decide for yourself once you have submitted your claim to court you cannot change your mind .
Your woolwich claim will probably not get dealt with for perhaps 4/5 months mine took 6. If i had known about CCI back then i would have spent another 2 weeks or so looking at CCI in a bit more depth.
But i have received my statements from Marbles CC and i will defiantly be using CCI against them.
Hope this makes sense.
AL

I've just realised that was the authorised overdraft rate, with the unauthorised rate it goes up to £12329.36 Can that be right??? How would that affect it when it goes to court? It would cost me more and it wouldn't be in the small claims court anymore so what court would I have to go to?

HI Mama
Well i believe there are several people on here that say it is the amount of the penalties alone and not the interest added that the court looks at, someone on one of the CCI threads was tring to get it verified through the court. I have just done £640 of penalties and i ended up with £1200+interest to go on top.
It does mount up rapidly a £20 charge in June 2003 rings up £27.74 interest then you have to add the interest they have charged you on that too and the rate im using is only (ha only) 23.9%.
Im sure if you uncertain by posting your above question on one of the CCI threads someone will anwser you, or PM Bill-K the friendly Gorilla he's brill and explains things so it easy to understand.

AL

Sent lba

Getting ready to do MCOL now as I haven't heard anything from them. Does anyone know if I do it to Woolwich or, as they have escalated the claim to Barclays, to Barclays?

Mama.
Do it as Barclays T/A (trading as) The Woolwich

AL