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    • Regarding a driver, that HAS paid for parking but input an incorrect Vehicle Registration Number.   This is an easy mistake to make, especially if a driver has access to more than one vehicle. First of all, upon receiving an NTK/PCN it is important to check that the Notice fully complies with PoFA 2012 Schedule 4 before deciding how to respond of course. The general advice is NOT to appeal to the Private Parking Company as, for example, you may identify yourself as driver and in certain circumstances that could harm your defence at a later stage. However, after following a recent thread on this subject, I have come to the conclusion that, in the case of inputting an incorrect Vehicle Registration Number, which is covered by “de minimis” it may actually HARM your defence at a later stage if you have not appealed to the PPC at the first appeal stage and explained that you DID pay for parking and CAN provide proof of parking, it was just that an incorrect VRN was input in error. Now, we all know that the BPA Code of Practice are guidelines from one bunch of charlatans for another bunch of charlatans to follow, but my thoughts are that there could be problems in court if a judge decides that a motorist has not followed these guidelines and has not made an appeal at the first appeal stage, therefore attempting to resolve the situation before it reaches court. From BPA Code of Practice: Section 17:  Keying Errors B) Major Keying Errors Examples of a major keying error could include: • Motorist entered their spouse’s car registration • Motorist entered something completely unrelated to their registration • Motorist made multiple keying errors (beyond one character being entered incorrectly) • Motorist has only entered a small part of their VRM, for example the first three digits In these instances we would expect that such errors are dealt with appropriately at the first appeal stage, especially if it can be proven that the motorist has paid for the parking event or that the motorist attempted to enter their VRM or were a legitimate user of the car park (eg a hospital patient or a patron of a restaurant). It is appreciated that in issuing a PCN in these instances, the operator will have incurred charges including but not limited to the DVLA fee and other processing costs therefore we believe that it is reasonable to seek to recover some of these costs by making a modest charge to the motorist of no more than £20 for a 14-day period from when the keying error was identified before reverting to the charge amount at the point of appeal. Now, we know that the "modest charge" is unenforceable in law, however, it would be up to the individual if they wanted to pay and make the problem go away or in fact if they wanted to contest the issue in court. If the motorist DOES appeal to the PPC explaining the error and the PPC rejects the appeal and the appeal fails, the motorist can use that in his favour at court.   Defence: "I entered the wrong VRN by mistake Judge, I explained this and I also submitted proof of payment for the relevant parking period in my appeal but the PPC wouldn't accept that"   If the motorist DOES NOT appeal to the PPC in the first instance the judge may well use that as a reason to dismiss the case in the claimant's favour because they may decide that they had the opportunity to resolve the matter at a much earlier stage in the proceedings. It is my humble opinion that a motorist, having paid and having proof of payment but entering the wrong VRN, should make an appeal at the first appeal stage in order to prevent problems at a later stage. In this instance, I think there is nothing to be gained by concealing the identity of the driver, especially if at a later stage, perhaps in court, it is said: “I (the driver) entered the wrong VRN.” Whether you agree or not, it is up to the individual to decide …. but worth thinking about. Any feedback, especially if you can prove to the contrary, gratefully received.
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    • deed?  you mean consent order you and her signed? concluding the case as long as you nor she break it's conditions signed upto? dx  
    • Well tbh that’s good news and something she can find out for herself.  She has no intention of peace.  I’m going to ask the thread stays open a little longer.   It seems she had not learned that I am just not the one!!!!  plus I have received new medical info from my vet today.   To remain within agreement, I need to generally ask for advice re:  If new medical information for the pup became apparent now - post agreement signing, that added proof a second genetic disease (tested for in those initial tests in the first case but relayed incorrectly to me then ), does it give me grounds for asking a court to unseal the deed so I can pursue this new info….. if she persists in being a pain ? If generally speaking, a first case was a cardiac issue that can be argued as both genetic and congenital until a genetic test is done and then a second absolute genetic only disease was then discovered, is that deemed a new case or grounds for unsealing? Make sense ?   This disease is only ever genetic!!!!   Rather more damning and indisputable proof of genetic disease breeding with no screening yk prevent.   The vet report showing this was uploaded in the original N1 pack.   Somehow rekeyed as normal when I was called with the results.   A vet visit today shows they were not normal and every symptom he has had reported in all reports uploaded from day one are related to the disease. 
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Claim your tax back for cancelled flights


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It is possible to ask for the fee paid for cancelled flights.

If the flight was paid for by card then it will be refunded back.

They dont advertise this........but it is your right to ask for it !!;)

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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  • 3 months later...

Though most airlines will attempt to deduct an 'admin charge' to do this when you ask. Does anyone know the legal position on this? BA for one charge a whopping £30 to refund the fee, pretty much swallowing up the refund anyway.

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I believe I am right in saying that the law regarding only states that when a flight is cancelled or if a passenger does not take a flight then the tax is not payable to the government. However the law falls short of stating that the tax should then be paid back to the passenger. This is why you find some airlines saying a refund of the tax can be refunded, however an admin fee is payable in order to get the refund!!!

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  • 2 months later...
Guest Wild Billy

Are we talking about Air Passenger Duty? The liability for Air Passenger Duty is with the airline rather than the passenger and it is the airline that pays the tax to the Government. It is the choice of the airline whether it passes on that cost to the passenger or not so I'm not really sure it is quite as simple as saying it can be claimed back if a flight is cancelled.

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  • 4 weeks later...

BA charge a service fee for issuing a refund on any ticket regardless of if its fare or taxation refund, only exception I think is on full fares that allow full refunds without charges. If a flight is cancelled and you are not rebooked then you should receive the full ticket cost back without any fees. Often at BA we issue passengers with further transportation vouchers if they want tax refunds. these normally come in the form of an MCO for further transportation. Fees although policy are enforced with a certain level of discretion so its always worth being nice to the person you are speaking to as take it from me you wont get anywhere if your not !!,

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That seems to nicely summarise the arrogant attitude I have found in my dealings with BA staff of late. I think BA would be wise to consider 'being nice' to their customers and stop treating them like fools. Following my recent dealings with them I have a) got a complete refund of all charges due to me including the ridiculous £25 PER TICKET (even though the refund for the entire booking is processed in one operation) and b) taken the decision my company or my family will NEVER fly with BA again.

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  • 1 year later...
  • 5 months later...

Hi, I cancelled 2 flights with Gulf Air and claimed the cost of the actual flights on my travel insurance, but not the charges. After endless emails with Gulf Air they have agreed to refund the airport tax, less a £20 admin charge. They still refuse to refund the fuel and insurance charges which are most of the charges! Is there any way I can get this back? Thanks

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  • 2 weeks later...

Not a chance of getting anything else back as they are not obliged to refund anything but "applicable taxes". Now I have worked in the industry for 20 years and can tell you that there are up to 15 different "taxes" applied to an airline ticket. To be honest a lot of them make no sense at all and it is designed to make it more difficult

We do refund our clients taxes and it is certainly becoming more popular for people to ask about it but even for us the airline will just give us an amount of a refund for taxes and thats that.

Sorry to be the bearer of bad news

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  • 2 weeks later...
Hi, I cancelled 2 flights with Gulf Air and claimed the cost of the actual flights on my travel insurance, but not the charges. After endless emails with Gulf Air they have agreed to refund the airport tax, less a £20 admin charge. They still refuse to refund the fuel and insurance charges which are most of the charges! Is there any way I can get this back? Thanks

 

Hiya,

 

Can I ask which insurance you used to be able to claim back the cost of the flights after you(?) cancelled them?

 

I booked some flights on Thursday, found £250 cheaper flights on Saturday but flights are non-refundable from the airline. Looked through all insurance clauses on mine but couldn't find anything that might be able to help me get any money back. Not fussed about the tax, but £680 of the ticket price would be useful!

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  • 5 weeks later...

Your travel insurance will not just refund the cost of the flights if they are non refundable tickets. Check the fare rules they may be non refundable but changeable. To be honest unless you have a death or serious illness that prevents travel( will have to be certified and is restricted to you or a close family memeber ie husabnd wife child or parents) you will not get the money back and no insurance policy covers you for this.

 

The issue of taxes is slightly different in that you can apply to the airline or travel agent who booked them to get the taxes back however you will end up with a tiny proportion of what you actually paid by the time everyone has applied their admin fees and some of the taxes are non refundable anyway

 

Sorry I cant be of more help

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  • 1 year later...

I have a similar situation. I booked my flight with a travel agent and when I attempted to claim back the taxes I was told that no refund was due at all. I then challenged them to explain where the taxes go and the travel agent responded by saying that the carrier (Virgin in my case) withhold the tax when a ticket is cancelled. I spoke to Virgin Customer Services and Virgin said this is absolute rubbish - all taxes are refundable to the travel agent to pass on back to the customer. In my case its obvious that the travel agent have no intention of returning my money back. I have written off to ATOL to get some advise but it seems the rules around refunds of taxes are quite vague such that they allow travel agents and airlines to pull a fast one if they can get away with it.

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