Hi,

This is my first post though I've read through a few of the others here.

I have sent my LBA to RBS claiming approx £2000, but have had no reply despite waiting a week past the deadline. I've spoken to Mr. McLean who said that he cannot give a timescale for when I can expect to hear from them.

My question is how I can claim this through the courts in Scotland, so I would appreciate any help from those who have been in a similar situation.

Thanks

William

hi have a look at this link i think it will help http://www.consumeractiongroup.co.uk/forum/guidance-notes/11123-scottish-procedure.html

Hi William and welcome.

It is not worth speaking to Tommy McLean, he will only repeat what he has told you already and as for waiting to hear from them - don't. You need to take action yourself.

Regarding claiming this amount in Scotland, you will have to split your claim and use Summary Cause which will allow you to sue for up to £1500 each time. There are several other members who have done this successfully.

Although, if possible, you can use the Courts in England as long as you have an address in England or Wales for the service of documents. The advantage being that you can use the £5000 small claims limit and go back six years.

Glad I found your thread as I have had no response at all to my Prelim Letter or my LBA - not even a standard 'get lost' letter! The deadline for the LBA was up yesterday and not a word (was beginning to think it was only me as everyone else seems to have had at least a rubbish offer!) so hoping to pop to local court to get forms etc at the start of the week, I too will be using the Summary Clause route as I'm claiming £3868!!

Good luck!

Hi techboy: Am also going through the stages with RBoS myself, sounds like your a few days ahead of me!

I have sent my LBA to RBS claiming approx £2000, but have had no reply despite waiting a week past the deadline. I've spoken to Mr. McLean who said that he cannot give a timescale for when I can expect to hear from them.

I love this^ You will get a reply when Mr McLean's depatment get audited and they find all claims double by interest due to late response

I have a good mind to quote Mr McLeans words and put my claim in early..on the grounds that they dont reply or acknowledge letters.

I did the same, sent both letters and got no response, not even an aknowledgement of my complaint. So i filed my MCOL. Between xmas and new year they sent me a letter offering me all my money back, but without my court fees and interest. I spoke to rbs who said they have been waiting for a decision from head office on what they would be doing. I asked about my court fees and was told that they would not be repaying them. I am still going through with my court claim, I will write to RBS and ask them to pay my fees, not too bothered about the interest.

Good luck