Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
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Thread: Hap vs A&L

  1. #1
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    aloofy Novitiate

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    Default Hap vs A&L

    Posted my Subject access requesticon along with a cheque for the £10 fee. The 40 days are up at the end of this week and there is no sign of my statements although the cheeky beggers cashed my cheque on th %th December! What should I do if I don't get anything.


  2. #2
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    Red face Re: Hap vs A&L

    have you been waiting 40 working days? i got mine after 45 days. Just hold on for a few more days or ring them up to trace the package.


  3. #3
    Lil Lil is offline
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    Default Re: Hap vs A&L

    Hi and welcome,
    Have you had a read through the FAQ's? here is a part from the step by step guide to help with your query;

    'Under the Data Protection Act - the Data Controller has only 40 days to provide this information. If they refuse, or do not furnish you with the full information within 40 days, report them to the information commissioner - Information Commissioners Office – Information Commissioner's Office - for a breach of the Data Protection Act. We also have templated letters to force compliance through the courts - see the templates library.'

    Even if you have read the FAQ's keep going back and having a look as there is always something helpful you may miss!! This helped me loads when i was doing my claim, along with all the helpfull people on here.

    Hope this helps

    Lily


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  4. #4
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    Default Re: Hap vs A&L

    Don't bother with 40 working days.

    Work on 40 ACTUAL days with no time off for good
    behavior

    Maranatha


  5. #5
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    Default Re: Hap vs A&L

    Was just about to phone A&L when I received all my statements on 13th January along with a print off of all activity regarding my account (times I've telephoned etc). I have £2,030.50 in charges for the last 6 yearsicon so will be posting my prelim letter tomorrow.


  6. #6
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    Default Re: Hap vs A&L

    I have on 3 or 4 occasions complained about a bank charge and had part refunded as a "gesture of goodwillicon" should I deduct this from the amount I am reclaiming?


  7. #7
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    Default Re: Hap vs A&L

    Posted my prelim letter 23/01/07. decided to take out the charges I had been refunded as I didn't want to be as dishonest as the banks!

    Had monthly statement today which had advance notice of a charge for being £8.98 OD rang them up cos I had a £10 buffer zone only to be told that they have done away with the buffer!! They hadn.t told me though!



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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE