Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
Hi
I have just finished typing my first letter to be sent to Anthony Turbitt, Customer Services (Banking) by recorded mail. Unsure whether to also email a copy to complaints@abbey.com. Wondered if anybody had been successful if they could confirm the person/dept and address which worked for them. Luckily I have kept all my statements as I have been self employed since leaving Abbey on maternity leave nearly 10years ago. I couldn't wait to leave and will be delighted if I am sucessful in claiming back unfair interest and charges totalling nearly £300. Of which £30 was for a direct debit totalling £0.02.!!!!!
We'll keep our eyes on this, just post updates as they happen. There is no onus on you to email it too, so the standard letter will suffice.
Best of luck to you
John
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Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.
i keep sending emails to complaints@abbey.com and as yet not one reply or acknowledgment,
i have found that the best email for them to act on so far is customerservices@abbey.co m
i also recieved a reply from them within 2 days.
i have had no acknowlegment from the complaints email address at all since the 20th february or thereabout
good luck and welcome to all new members,
REWARDSNOW AND CREDITSCOREMATTERS ARE NOW GETTING THEIR COME UPPANCE, I WILL MAKE SURE OF THAT
Grabby bank are the thorn in my side.
Claim issued 31st may 06
Served 5th june 06
Judgement obtained 20th june 06
Claim amount 1305.19 inc costs
CCA letter sent to Activ Kapital (now in default. 60+ days have passed)
CCa letter sent to Close management(21st june no response what so ever)
Data Protection Act letter sent to Black Horse(21st june no response so far)
Data Protection Act letter sent to First National(no response either.)
DFS has succumbed to my request for a new suite as the last one was not fit for purpose
All letters sent recorded and signed for.
Can you please start a new thread for this, and we'll be glad to answer your questions.
Why are you emailing them? If you sent the letter, then all you need to do is wait for the deadline to expire, and then sue them.
Robertxc v. Abbey- £3300 Settled in full Robertxc v. Clydesdale- £750 Settled in full Nationwide v. Robertxc- £2000 overdraft wiped out, Default removed by order of the sheriff Robertxc v. Style Card- Default removed by order of the sheriff Robertxc v. Abbey (1)- Data Protection Act action. £750 compensation Robertxc v. Abbey (2)- Data Protection Act action. £2000 compensation, default removed
The opinions on this post are those of Robertxc and not necessarily the opinions of the group and do not constitute sound legal advice. You are advised to seek professional legal advice.
Just received a reply from Jackie Hammond at Banking Servicing at Abbey advising that they have done a review and feel that their charges are correct and not disproportionate and that "If the complaint escalates into a claim in the county court, we'll review eash case individually and if we feel that our relationship with our customer has broken down completely, we may decide to give notice to close the account under the terms and conditions". I am looking to claim back charges of just under £300 and am unsure whether it is worth continuing and possibly having all the hassle of changing accounts etc.
This is a very standard letter, exactly the same as ones received by loads of other people on the forum (me included). I'm not aware of anyone having had their account closed, and it's by no means certain that they can do it for this reason anyway. If it were me, I would continue on with legal action.
Robertxc v. Abbey- £3300 Settled in full Robertxc v. Clydesdale- £750 Settled in full Nationwide v. Robertxc- £2000 overdraft wiped out, Default removed by order of the sheriff Robertxc v. Style Card- Default removed by order of the sheriff Robertxc v. Abbey (1)- Data Protection Act action. £750 compensation Robertxc v. Abbey (2)- Data Protection Act action. £2000 compensation, default removed
The opinions on this post are those of Robertxc and not necessarily the opinions of the group and do not constitute sound legal advice. You are advised to seek professional legal advice.
First letter to be sent recorded 27th April
leave nearly 10years ago. I couldn't wait to leave and will be delighted if I am sucessful in claiming back unfair interest and charges totalling nearly £300. Of which £30 was for a direct debit
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