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The book is easy to understand and clearly explains the rights
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I made a call to RBS the other day to chase up my claim. It should really be in the hands of the courts by now, but due to funds over christmas, i've not processed it yet.
Anyway, i was informed by RBS Customer Relations that they have been instruacted by senior management to not deal with any claims new or existing until they decide the stance on the whole matter.
Anyone else had this response or is it a fob off?
I received mails from Tommy McLean and RossMcDonald at RBS before Christmas saying that it is unlikley i would hear a response within the begining of Jan. Personally I think they are just trying to get the workload down in their dept as they suggest to go the legal route as the claims then go to the Litigation Dept.
Re: RBS - Snr Management say not to Respond to Claims
Yes I would say its definately a stalling measure. and would advise you get your claim into the courts as soon as your deadline from lba expires (funds permitting)
Many people would worry if they receive no response at all from the banks regarding prelim/lba letters and may feel more nervous about going to court without a letter at least confirming receipt. If they want to pass the buck to the courts then thats down to them, and certainly wouldnt look favourable on them if a claim did get into a court room.
Re: RBS - Snr Management say not to Respond to Claims
I would not concern yourself with any RBS internal procedure and simply follow your own timetable, viz filing your claim or, if you have not done so yet, sending your lba then filing your claim.
iGroup (GE Money) - AoS Filed late, defence late, amended defence also late despite extra time requested and granted. Vanquis - Claim issued, no AoS or Defence received
Re: RBS - Snr Management say not to Respond to Claims
Thanks. I'm not concerned about goign to court....it has purely been an available funds issue for me......the real problem is the lba deadline passed on 22nd Dec!
I need to try and find out cost of processing my court claim asap and get it underway.
Re: RBS - Snr Management say not to Respond to Claims
Originally Posted by murrayloch
Thanks. I'm not concerned about goign to court....it has purely been an available funds issue for me......the real problem is the lba deadline passed on 22nd Dec!
I need to try and find out cost of processing my court claim asap and get it underway.
Starting your claim
To issue a claim form where your claim is for money only and the amount is:
up to £300
£30
£300.01 - £500
£50
£500.01 - £1,000
£80
£1,000.01 - £5,000
£120
£5,000.01 - £15,000
£250
£15,000.01 - £50,000
£400
£50,000.01 - £100,000
£700
£100,000.01 - £150,000
£900
£150,000.01 - £200,000
£1,100
£200,000.01 - £250,000
£1,300
£250,000.01 - £300,000
£1,500
over £300,000 or for an unlimited amount
£1,700
To issue proceedings where your claim is for something
other than money
£150
Re: RBS - Snr Management say not to Respond to Claims
Originally Posted by murrayloch
Thanks Livelylad.........is this same for Scotland?
No, it's different for Scotland. Read the guide in the Scotland forum.
Robertxc v. Abbey- £3300 Settled in full Robertxc v. Clydesdale- £750 Settled in full Nationwide v. Robertxc- £2000 overdraft wiped out, Default removed by order of the sheriff Robertxc v. Style Card- Default removed by order of the sheriff Robertxc v. Abbey (1)- Data Protection Act action. £750 compensation Robertxc v. Abbey (2)- Data Protection Act action. £2000 compensation, default removed
The opinions on this post are those of Robertxc and not necessarily the opinions of the group and do not constitute sound legal advice. You are advised to seek professional legal advice.
Re: RBS - Snr Management say not to Respond to Claims
If you are short of funds try filling a reission form. Then it is up to the court manager wether to wave the court fees. I went in yesterday, filed a form in detailing my incomings and outcomings and the fees were waivered.
RBS - Snr Management say not to Respond to Claims
the other day to chase up my claim. It should really be in the hands of the courts by now, but due to funds over christmas, i've not processed it yet.
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Originally Posted by murrayloch
