Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
Sent DPA letter (without £10) and BOS kindly sent details of charges which amounted to £118.
Sent request for repayment of charges and was sent letter by BOS offering £58 as a goodwill gesture. Refused to accept this and three days later received another letter refunding the full amount of £118 as a "goodwill gesture"
Time taken from initial letter to settlement - 8 weeks.
Many thanks for the advice on the website - three more financial institutions to go!
Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.