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    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • Here are 7 of our top tips to help you connect with young people who have left school or otherwise disengaged.View the full article
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
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HSBC overdraft charges


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I went overdrawn christmas, on 17th January £125 of charges was applied to my account. They did not write to let me know these charges were going to be applied, the first i knew about them was when checking my online statement.

 

I emailed them asking for a breakdown of these charges and also mentioned that i was in financial difficulties and these charges, without warning had just made my situation a whole lot worse.

 

This is there reply:

 

Case: ******* statement enquirese (why a case number, i just asked a question)

 

I can confirm that you will be charged an overdraft review fee of £25 on each occasion that you go overdrawn by more than £10 or then further increase the overdrawn balance by more than £10. A maximum of £125 can be charged in any one charging period.

 

Please be advised that the overdraft review fees of £125 occurred during charging period 27 nov - 26 dec and were due to the following:

 

6 dec - £1553.33 overdrawn

7 dec - £1662.16 overdrawn

12 dec - 1548.07 overdrawn

13 dec - 1606.07 overdrawn

14 dec - 1984.37 overdrawn

 

please note that we will only charge an overdraft review fee every time you go overdrawn or further overdrawn without our agreement or exceed or further exced an agreed overdraft limit.

 

Although we cannot refund these charges which have been correctly calculated and applied in accordance to the Banks standard tariff, we may be able to help you to avoid this situation in the future by giving you an increased overdraft limit.

 

Yours sincerely

M Bowden

manager customer credit services

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I went overdrawn christmas, on 17th January £125 of charges was applied to my account. They did not write to let me know these charges were going to be applied, the first i knew about them was when checking my online statement.

 

I emailed them asking for a breakdown of these charges and also mentioned that i was in financial difficulties and these charges, without warning had just made my situation a whole lot worse.

 

This is there reply:

 

Case: ******* statement enquirese (why a case number, i just asked a question)

 

I can confirm that you will be charged an overdraft review fee of £25 on each occasion that you go overdrawn by more than £10 or then further increase the overdrawn balance by more than £10. A maximum of £125 can be charged in any one charging period.

 

Please be advised that the overdraft review fees of £125 occurred during charging period 27 nov - 26 dec and were due to the following:

 

6 dec - £1553.33 overdrawn

7 dec - £1662.16 overdrawn

12 dec - 1548.07 overdrawn

13 dec - 1606.07 overdrawn

14 dec - 1984.37 overdrawn

 

please note that we will only charge an overdraft review fee every time you go overdrawn or further overdrawn without our agreement or exceed or further exced an agreed overdraft limit.

 

Although we cannot refund these charges which have been correctly calculated and applied in accordance to the Banks standard tariff, we may be able to help you to avoid this situation in the future by giving you an increased overdraft limit.

 

Yours sincerely

M Bowden

manager customer credit services

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to continue, my overdraft limit is £1500 and after having these charges i then cleared my overdraft with my egg card. Just checked my online statement today and they charged my another £125 on 17 Feb so now i'm overdrawn again.

 

Really feel they are taking the piss and its time to fight back but what can i do, is the wording of the above letter there get out clause or can i still demand my money back?

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to continue, my overdraft limit is £1500 and after having these charges i then cleared my overdraft with my egg card. Just checked my online statement today and they charged my another £125 on 17 Feb so now i'm overdrawn again.

 

Really feel they are taking the piss and its time to fight back but what can i do, is the wording of the above letter there get out clause or can i still demand my money back?

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demand your money back

If you know how much then you can just send a letter from the library giving them 14 days to cough up or else they get the Good News.

 

Open another account elsewhere

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demand your money back

If you know how much then you can just send a letter from the library giving them 14 days to cough up or else they get the Good News.

 

Open another account elsewhere

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The banks appear to be under the impression that they can charge "punishment charges" to people, and then follow the logic that if they can create the situation that they can apply the punishment charges to, that gives them some god-given right to go ahead.

 

One thing that disturbs me greatly is they are widening the scope of this. Originally it was specifically the low paid (benefits a main target) who were subject to this, but now they appear to be extending it to ANYONE who has an overdraft. ANYTHING to drive those people a few pounds over the agreed limit, and then they have an excuse to apply charges without warning, when doing so would again cause the overdraft to go over its limit - result: a domino effect of charging which is extremely hard for the customer to break out of, and extremely profitable for the banks.

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The banks appear to be under the impression that they can charge "punishment charges" to people, and then follow the logic that if they can create the situation that they can apply the punishment charges to, that gives them some god-given right to go ahead.

 

One thing that disturbs me greatly is they are widening the scope of this. Originally it was specifically the low paid (benefits a main target) who were subject to this, but now they appear to be extending it to ANYONE who has an overdraft. ANYTHING to drive those people a few pounds over the agreed limit, and then they have an excuse to apply charges without warning, when doing so would again cause the overdraft to go over its limit - result: a domino effect of charging which is extremely hard for the customer to break out of, and extremely profitable for the banks.

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  • 3 weeks later...

Well, i'm getting organised, i've gone through my online statements on this account and my other accounts with hsbc and the total charges they have taken in the last 6 years = £767.00 I've put this with the dates in the spreadsheet provided here and the interest takes it to £952.17

 

I've opened a bank account elsewhere for myself so i have a back up and hubby is in the process of doing the same as the one account is joint so nearly ready to go.

 

Something i noticed though when going through all the charges is that the charging amounts used to be the same every month regardless of how much i exceeded my overdraft limit, it was always a set fee of £27.50 which in 2003 went up to £36 then in 2004 dropped to £18, 2005 it was £20 so why in 06 does it suddenly shoot up to £125 for both jan and feb? Have hsbc changed there terms and conditions relating to charges? does anyone know? as if i had been charged similar to previous occasions i know i wouldn't be taking steps to get my money back but would have just accepted it.

 

confused

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You know that you don't claim the 8% yet, don't you. Only when you ut the claim in. As to why ....? I'm sure that God only knows - maybe.

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  • 5 years later...

i got charged 150 quid, no warning, just pre notified on my statement, went into the bank to find out why ect, very unhelpful staff. of course there was also on top of that a 12.95 account fee and i got interest added to my account of a whopping £1.02.

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  • 7 years later...

This topic was closed on 03/05/19.

If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support their.

If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened.

- Consumer Action Group

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