Ok.... I sent an SARto the woolwich in respect of my mortgage
account closed 18 months ago when we moved home and mortgage
provider on the 21st November, and recieved along with information/charges relating to my current account ! I sent a 2nd SAR letter highlighting the wrong account information had been sent and they were still bound by the same 40 day deadline giving them until today..... no info has yet been recieved so today I drafted a letter found in another post informing them of their non-compliance and putting them on another deadline, this time 7 days only in which to furnish me with the desired info.
31st December 2006
letter before action
Section 7 – Data Protection Act 1998
Account Number : **-***-*****
Dear Sir/Madam,
You have failed to comply with my Data Protection Act Subject access requestdated 21st November 2006 and subsequent letter dated 28th November 2006 regarding the same matter due to the fact you released details of my current account and not the records of my mortgage account which was clearly stated at the top of each letter.
If you do not comply within the next 7 days I shall seek a Court order obliging you to do so together with damages at the discretion of the Court and without any further notice.
Yours faithfully,
MrPromiscous
Although I have the redemption statement from when we moved we can't remember if we ever paid any late payment charges and so forth so we want confirmation of this. Another thing that we are uncertain of is one of the items on the redemption statement, the ERC is clearly labelled as such and amounts to £2046.26 but there is an item called "interestdue" which equalls £2904.37 and we are unsure whether this is reclaimable also. An item called the "final repayment charge" im guessing is a penalty charge related to closing the account but I have been known for making howling mistakes in the past (like taking out a mortgage with The Woolwich) so if anyone has an opinion on this I would love to hear it !
Regards,
MrP
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