Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
Today I got a phone call of a company called DCA. Originally I said I was my brother (who I share a house with). I'm got a vague idea of who they are as I owe orange £45, but am disputing this as i'm not sure if they have charged me for an extra month.
Needless to say, DCA wouldn't tell me who they are, what the initials stood for or what they were after, stating it was a personal call.
The girl insisted that it was important that I ring an 0870 number and gave me a reference number.
I've read some of the other posts and subsequently will be careful not to be bullied into paying for something I don't think I should.
My question is, does anyone know if DCA have a habit of buying debt off orange and does it have any tricks up its sleeve that it can use to make me pay while I find out if the amount owed is correct.
If they won't tell you who they are and are insisting you call an 0870 number, which is a sort of premium rate number, tell to get stuffed.
Once they are off the line 1471 the barstewards and get their number onto Ofcom, the telephone regulator, and complain about their behaviour. A slap around the chops from Oftel is usually accompanied by a demand for money.
If it is a debt for a relatively small sum don't let it get out of hand. Insist orange deal with it by providing whatever details you need to sort it out. In writing to Orange, never phone to dispute anything, point out you will not accept the matter being handed to debt collectors and added charges will be ignored. If they do so and they slap on these charges a judge would look on their actions as being unreasonable and slap them for costs.
Just thought i'd drop a line to ask for some feedback. Since I last wrote, I have been hounded by regular phone calls from DLC demanding the money they claim to be outstanding. I then received a letter saying that a lesser amount would be accepted "To fully settle the debt".
Despite paying it, I still get phone calls stating I have an outstanding balance, and I even received a letter this morning claiming further the difference between the original amount and the amount they offered to settle on.
Furthermore, the letter received today states "an agent may be instructed to call at your address to collect the amount owed" and that I have to call them on 0870 746 9049 in the next 72 hours to avoid this.
I guess what i'm asking is does anyone have any advice on how to handle this.
DCA Phone call
of a company called DCA
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Re: DCA Phone call
Originally Posted by The Terminator
