Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

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  1. #1
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    Default dar3n v Barclays**WON**

    Hi, This claiming charges back was brought to my attention through a link someone sent as a general email so I thought I'd take a look.
    Knowing my bank have slapped these charges on my account I thought I'd have a go at getting some of it back.
    So here I go, I have calculated the amount taken over the last 6 yearsicon after a simple request to have all records sent to me.
    I have two accounts I am claiming on and have submitted them as a single claim [hope thats okay]
    I have used the standard notification letter to inform the bank of my intentions and attached the two spreadsheets with the amounts in question.
    Personally Im not bothered about the interesticon accrued but if they pay it out that will be a bonus.
    Just the charges alone amount to £1385.
    Annoying thing was, when I received the statements, in the same post was a letter of a further £30 charge! Why dont they just stop charging this stupid amount if they know people are on to them?
    Just got to wait and see what their reply is now.

    by the way, my charges are listed as different things through the 6 years, they start of as 'Unpaids Out', then 'Unauth O/D Fee' and more recently 'Paid Referral'. Are these all submittable?

    fingers crossed, the missus has already spent the money LOL

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  2. #2
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    Default Re: dar3n v Barclays

    my charges are listed as different things through the 6 yearsicon, they start of as 'Unpaids Out', then 'Unauth O/D Fee' and more recently 'Paid Referral'. Are these all submittable?

    Yes.
    Single claim is fine. Further charges can be added right up to filing at court.


  3. #3
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    Default Re: dar3n v Barclays

    Okay confused now, got the letter to send off but where to?
    Does it go to my branch address or the Head Office in London?

    i suppose it doesnt really matter, im going to send it recorded so they cant deny receipt but if it goes to my branch only to be forwarded after a number of days sat on someones desk then its more delay, I want to hit them hard and fast. GGRRrrrrrrr!!!

    I also came across a thread with a zip file attached to help out with the court bundle preparation, cant find it now, anyone got any ideas?


  4. #4
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    Default Re: dar3n v Barclays

    Branch is fine.

    Court bundle is not needed until you have a hearing date, which is some way off yet. However it is listed here:

    http://www.consumeractiongroup.co.uk...hat-youre.html


  5. #5
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    Default Re: dar3n v Barclays

    Thanks Michael,
    I realise this but I want to start preparing the file etc, esp if there is going to be lots of photocopies.
    better be prepared.


  6. #6
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    Default Re: dar3n v Barclays

    Time to get the ball rolling,
    I have posted the letter to:

    Barclaysicon Bank plc
    Head office customer relations
    1 churchill place
    london
    E14 5HP

    Recorded delivery of course,
    Lets see what happens next.



  7. #7
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    Default Re: dar3n v Barclays

    Hi guys, update,
    I received a letter from Barclaysicon [Mike Brophy, CR Manager] stating they are unable to reach a decision within my timescale, they state they will reply within four weeks or reply with a letter stating why there is a delay.
    Do I continue with my course of action and send my second letter, 'failure to respond' after 17/01/07 which is 14 days after they received the letter or wait for the four weeks?


  8. #8
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    Default Re: dar3n v Barclays

    oooh also, my claim is for two accounts, my recent letter only refers to one, does that make a difference, do they need to acknowledge my claim for both?


  9. #9
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    Default Re: dar3n v Barclays

    Send lbaicon on the 17th amended to 'failed to respond positively'
    Make sure both a/c no's are mentioned.


  10. #10
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    Default Re: dar3n v Barclays

    Letter received today, 11/01/07 dated 09/01/07, [6 days after receipt of my initial letter], stating they disagree but as a goodwill gestureicon offering £720.

    I am returning the offer with a thanks but no thanks, am i right in saying i write as, I accept your offer of £720 as partial settlement to my claim to recover charges but will be continuing action to recover the remainder....

    any other advice is welcomed before i commit myself,


  11. #11
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    Default Re: dar3n v Barclays

    bump


  12. #12
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    Default Re: dar3n v Barclays

    I think it's great that you just 'happened' across this site and it's making you a nice bit of money back!

    Peter


  13. #13
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    Default Re: dar3n v Barclays

    #12 ?????????????


  14. #14
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    Default Re: dar3n v Barclays

    Quote Originally Posted by dar3n View Post
    Letter received today, 11/01/07 dated 09/01/07, [6 days after receipt of my initial letter], stating they disagree but as a goodwill gestureicon offering £720.

    I am returning the offer with a thanks but no thanks, am i right in saying i write as, I accept your offer of £720 as partial settlement to my claim to recover charges but will be continuing action to recover the remainder....

    any other advice is welcomed before i commit myself,
    Typical reponse so just send them the rejection of settlement offer from this site and, when time's up, the lbaicon. Seems to be going fine for you.

    I happened across this site and it resulted in £2500 +. Don't knwo what point you were trying to make there!

    To follow my case progress, click here to see where I'm at right now.

    Welshman

  15. #15
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    Default Re: dar3n v Barclays

    I was just thinking that it's funny that people fall upon the site almost unknowingly and a few months later walk off with a tidy little bit of cash (admittedly there's to start with) and there aren't many places on the Internet that actually get you money!

    Peter


    Sign my petition to the Prime Minister here:
    PETITION
    Thanks
    Peter

    !!!WON!!!


  16. #16
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    Default Re: dar3n v Barclays

    This is my reply to their offer:

    Thank you for your letter dated 10/01/07
    I respectfully decline your offer of settlement and request, once again, that you return to me all charges imposed on this account as stated before

    I will accept the sum offered only as part settlement and on the clear understanding that I will pursue recovery of the remainder, with a county courticon claim if necessary.

    My letter before actionicon sent previously indicates that you had 14 days to respond before Court action commences. As you have responded in a positive manner I will respectfully allow a further 14 days for you to reconsider. You are reminded that there will be no extension to this timescale and if the situation is not resolved by 25/01/07 then I will continue my action to recover the amount

    I trust this clarifies my position.

    fingers crossed



  17. #17
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    Default Re: dar3n v Barclays

    letter received today dated 15th Jan,
    i am sorry you remain unhappy..blah blah blah......
    £720 was a goodwill gestureicon and we will not increase it.........
    It would appear we are unable to reach a mutually acceptable resolution.

    basically saying thats it, take it or leave it..

    Do I go to MCOL now?
    anyone got the link and tips on whats next?


  18. #18
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    Default Re: dar3n v Barclays

    what do i put as the daily rate?
    my claim for charges plus 8% = £1858.10
    multiply by 0.00022 = 0.40

    Is this the daily rate?


  19. #19
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    Default Re: dar3n v Barclays

    my claim for charges plus 8% = £1858.10
    multiply by 0.00022 = 0.40
    Just your charges (without the 8%) X 0.00022


  20. #20
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    Default Re: dar3n v Barclays

    Cheers Michael,
    I have done it right in my letter to Barclaysicon but wrong on MCOL where i entered the total amount, oops, i hope it doesnt really matter because its automatically done on the spreadsheet, isnt it? and my final demand will be based on that figure on the day when barclays finally get on their knees and beg forgiveness. LOL.

    Oh well the wheels are in motion now, waiting to here from MCOL.



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