Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    Default Chris v Co-operative bank ***WON***

    hi everyone,

    i was directed to this site by a friend of mine after my constant moaning about co-operative banks habit of putting me overdrawn by charges and then charging me for the charges.

    theyve had enough off me in the past to make it worth my while to chase it all up, any tips of experiences with the Co-Op out there, they call themselves the 'ethical bank' - i beg to differ . . .

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  2. #2
    ian cognito
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    Default Re: Hello!!

    Hi Chris and welcome.

    Apart from taking a while to send statements (but still within the 40 days) I fund the co-op very accomodating, 2 letters saying you're not having anything, then a cheque for the full amount.

    Not saying this is everyones experience but a good read of the FAQ's and bank forums should help you along.

    http://www.consumeractiongroup.co.uk...se-read-these/

    http://www.consumeractiongroup.co.uk...perative-bank/

    http://www.consumeractiongroup.co.uk...ile-successes/

    Good luck!


  3. #3
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    Default Re: Hello!!

    thanks very much, im on the casde alreayd, ill make sure i drop in updates as the case progresses

    chris


  4. #4
    Site Team The Consumer Action Group MARTIN3030 Highly authoritative MARTIN3030 Highly authoritative MARTIN3030 Highly authoritative MARTIN3030 Highly authoritative MARTIN3030 Highly authoritative MARTIN3030 Highly authoritative MARTIN3030 Highly authoritative MARTIN3030 Highly authoritative MARTIN3030 Highly authoritative MARTIN3030 Highly authoritative MARTIN3030 Highly authoritative MARTIN3030's Avatar

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    Default Re: Chris v Co-operative bank

    Hi Chris I have moved your posts to Coop bank group.
    Here you should be better able to get answers and post updated progress

    If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.Private message facilities are offered for users to communicate issues that are/or could be seen to be inappropriate for posting on the main forum.Site rules explain this in more detail.If you are approached by private message with a view to asking you to visit another website,please inform the site team via the report icon.
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  5. #5
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    Default Re: Chris v Co-operative bank

    well,well, well. . .

    . . . after sending the Data request off before NewYear, I have received a rather encouraging response!!

    The Co-op have responded by, firstly, sending my cheque back saying it is not necessary. This cheque is attached to a 5 page summary off all the Commission, Commission Refunds, Debit interesticon and Fees against my account since March 01!!

    The total charges read as follows. . .

    Commission - £1434.84
    Commission Refunds - £85.50
    Debit Interest - £164.62
    Fees - £2696.50

    So, well over four grand theyve had off me, what I need to know is which of those charges (obviously not the refund) can I ask to have back, can anyone advise please?

    Any help is appreciated

    chris


  6. #6
    Site Team dx100uk Authoritative dx100uk Authoritative dx100uk Authoritative dx100uk Authoritative dx100uk Authoritative dx100uk Authoritative dx100uk Authoritative dx100uk Authoritative dx100uk Authoritative dx100uk Authoritative dx100uk Authoritative dx100uk's Avatar

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    Default Re: Chris v Co-operative bank

    see my comments in soniahs thread

    dx100uk



  7. #7
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    Default Re: Chris v Co-operative bank

    Ok, so . . .

    I sent the 'request for repayment of charges' letter on the 16th of January. I only requested the charges that had supplied me with, largely because Im trying to buy a house at the moment and I dont have the time to be trawling through statements at the moment.

    In the mean time, Ive opened up another bank account elsewhere in case of any problems later down the line.

    This morning I received a letter from the Head of Customer Services, Mr Andrew Swinley, thanking me contacting them, apologising for the fact that Im unhappy with the service and stating that I will be contacted within 7 days, either by phone or mail.

    I'm off on holidayicon no, so hopefully ill have a response on my retuirn . . .


  8. #8
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    Default Re: Chris v Co-operative bank

    Blimey. I go away for a few days and things start happening!!

    I went to look at my online banking yesterday afternoon and I was presented with what appeared to be a jumble of numbers on the screen - this was in fact my balance after the Co-op had paid £3643.00 into my bank account.

    Its a little way off the £4200 i was claiming but Im really not complaining - and it took pretty much spot on a month to do.

    Thanks very much consumer action group people, youve made a real difference, I'd like to donateicon a bit to the site so you can keep helping other people, thanks again!!


  9. #9
    Site Team dx100uk Authoritative dx100uk Authoritative dx100uk Authoritative dx100uk Authoritative dx100uk Authoritative dx100uk Authoritative dx100uk Authoritative dx100uk Authoritative dx100uk Authoritative dx100uk Authoritative dx100uk Authoritative dx100uk's Avatar

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    Default Re: Chris v Co-operative bank

    well done
    if your ending it there
    send a PM to a mod to get the thread moved to the success section

    dx100uk

    GETTING THREAT_O_TEXTS OR SPOOF BAILIFF CALL FROM M T COLLECT read here
    Credit Reference Agencies:Experian Equifax CallCredit <<<<CRA FILE INFO IS HERE<<<<

    1. Single Premium PPI Q&A Read Here
    2. Reclaim mis-sold PPI Read Here
    3. Reclaim Loan & Credit Card Charges Read Here
    4. The CAG Interest Tutorial Read Here
    5. Feel Bullied by Creditors or Debt Collectors? Read Here
    6. Staying Calm About Debt Read Here
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    my views are my own...seek legal advice if ness
    NEVER EVER - act on a private message asking you to visit another website, make contact 'off list' or by telephone
    - alert the siteteam IMMEDIATELY by hitting the black warning triangle on any message - Particularly if this results in a request to pay a fee to help you.
    rather than hittting to be my friend - hit the star
    DX
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  10. #10
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    Default Re: Chris v Co-operative bank

    Well done Chris!!! Big kiss ...

    I also won today; Coop put my money in yesterday and I spotted it this morning! I think our two claims were running parallel with ech other.

    P


  11. #11
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    Default Re: Chris v Co-operative bank ***WON***

    This one done too.

    If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.Private message facilities are offered for users to communicate issues that are/or could be seen to be inappropriate for posting on the main forum.Site rules explain this in more detail.If you are approached by private message with a view to asking you to visit another website,please inform the site team via the report icon.
    Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.
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  12. #12
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    Default Re: Chris v Co-operative bank

    Quote Originally Posted by _chris_ View Post
    well,well, well. . .

    . . . after sending the Data request off before NewYear, I have received a rather encouraging response!!

    The Co-op have responded by, firstly, sending my cheque back saying it is not necessary. This cheque is attached to a 5 page summary off all the Commission, Commission Refunds, Debit interesticon and Fees against my account since March 01!!

    The total charges read as follows. . .

    Commission - £1434.84
    Commission Refunds - £85.50
    Debit Interest - £164.62
    Fees - £2696.50

    So, well over four grand theyve had off me, what I need to know is which of those charges (obviously not the refund) can I ask to have back, can anyone advise please?

    Any help is appreciated

    chris
    I'm in the same position, but am unable to locate the reply (Soniahs thread) you were directed to can you help?


  13. #13
    Site Team dx100uk Authoritative dx100uk Authoritative dx100uk Authoritative dx100uk Authoritative dx100uk Authoritative dx100uk Authoritative dx100uk Authoritative dx100uk Authoritative dx100uk Authoritative dx100uk Authoritative dx100uk Authoritative dx100uk's Avatar

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    Default Re: Chris v Co-operative bank ***WON***

    this should help
    the other thread was removed for some reason?

    http://www.consumeractiongroup.co.uk...hlight=dx100uk


    dx100uk

    GETTING THREAT_O_TEXTS OR SPOOF BAILIFF CALL FROM M T COLLECT read here
    Credit Reference Agencies:Experian Equifax CallCredit <<<<CRA FILE INFO IS HERE<<<<

    1. Single Premium PPI Q&A Read Here
    2. Reclaim mis-sold PPI Read Here
    3. Reclaim Loan & Credit Card Charges Read Here
    4. The CAG Interest Tutorial Read Here
    5. Feel Bullied by Creditors or Debt Collectors? Read Here
    6. Staying Calm About Debt Read Here
    7. Thinking of a Full & Final Settlement? Read Here
    my views are my own...seek legal advice if ness
    NEVER EVER - act on a private message asking you to visit another website, make contact 'off list' or by telephone
    - alert the siteteam IMMEDIATELY by hitting the black warning triangle on any message - Particularly if this results in a request to pay a fee to help you.
    rather than hittting to be my friend - hit the star
    DX
    Siteteam

  14. #14
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    Default Re: Chris v Co-operative bank ***WON***

    Hi First Time user please help me!

    With Co op and total charges are:-

    Commission 260.00
    Debit interesticon 32.43
    Fees 420.00

    What can I claim back and can I claim 8% interest on each amount?

    Thanks
    Brian


  15. #15
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    Default Re: Chris v Co-operative bank ***WON***

    Chris

    You need to start a thread of your own in the Cooperative Bank section. You are in the settled section and your post runs the rsik of not being spotted.

    P


  16. #16
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    Default Re: Chris v Co-operative bank ***WON***

    Thanks my friend



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