RBS Mint Card

**mikesmotor** · 28th December 2006 13:27

Hi

I'm not sure if I'm in the right place but I would like to hear from anybody who has had any dealings with RBS icon

Mint cards. I've just had a verbal run with an induvidual who thought my statements about fraudulant application of charges to my account a great joke and actually laughed down the phone at me. In frustration I hung up but I would appreciate some advice and support as to where to go to next.

Many Thanks

Mike

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**demon_x_slash** · 28th December 2006 13:33

There's no point ringing them, do everything in writing. I think there is a Mint card forum in the Banking Section, hang on...

Yes, it comes under the RBS section. Have a read of peoples' threads in that section, it'll give you an idea of how Mint will react to a refund request.

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**ASIIndustries** · 28th December 2006 13:34

Hi mikesmotor, yes i had that too, it is best to do it in writing to their head office which is RBS icon

(Edinburgh)!

**Bookworm** · 28th December 2006 18:00

What do you mean "fraudulent"? Can you be more specific?

**mikesmotor** · 28th December 2006 18:12

They applied a late charge to my account when the payment was recieved a day early. Incidently an RBS icon

operative verbally admitted that this was a breach of the terms and conditions icon

but adopeted the attitude of 'couldn't care less'.

**Bookworm** · 28th December 2006 18:16

Right, sorry, I wasn't sure if you meant that s/one had made fraudulent purchases on your card.

In that case, I'll move your thread to the RBS icon

forum, where you'll be with people with their own experiences of Mint, as you're in general consumer issues at the moment.

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