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Having been on the forum for a few days i have decided to go for a claim against Halifax. They owe me about £1400 so lets hope i get it! Like many other people i am excited and scared, so i will be on here keeping everyone up to date and asking for help.
Just a quick question - do i send the first letter to my local branch or the main office of halifax? - Does anyone know how to find the main office address?
Also - i have seen an order of which letters are sent, could anyone direct me to it?
I would send it to their head office address, this may be on their statements they send you or you could call them and ask them where to send a letter. For the claim if it goes as far as the court stage then you will need their Head office or registered office address.
My advice is only my opinion, I am not a legal expert.
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Hi - first of all good luck with the Halifax. I'm also claiming from them. I've got as far as sending off my lba - and their deadline for response is next Tuesday!! My timescales have been really quick so far - have a look on my thread - jaxads - to see how quickly they've responded. It is very exciting but also scarey too!! Jaxads x
I just realised, i have sent my SAR to the customer relations office in leeds, but everyone else seems to be sending them to trinity road in Halifax!
Does this matter? i am only requesting my statements at this stage.
S.A.R - (Subject Access Request) sent (Recorded Delivery) - 28 December 2006
S.A.R - (Subject Access Request) Acknowlegdement received 6 January 2007
Statements received 10 February 2007
Prelim sent (Recorded Delivery) - 13 February 2007
Prelim Received - 14 February 2007
Prelim Acknowledgement received - 20 February 2007
LBA sent (Recorded Delivery) - 1 March 2007
Hi Superowls,
I sent everything to Trinity Road, but if you ahve sent it to the Leeds office it will be forwarded to the relevant department so don't worry.
Good luck with your claim-while waiting for responses from Halifax, read as much as you can on the site. It will give you confidence when you know what to expect form them. Also keep uour thread updated and as k any questions. You will get lots of help and support here.
Nona
Any advice offered is only my opinion, based on my experience with my claim
I sent the SAR letter to the Halifax on the 28th via recorded delivery, but the royal mail track and trace is not very good (other items have already been received a week or so, before they tend to update their information)and so i do not know if they have received it. From what date do i start the 40 days limit? is it from the day i sent it or the day they actually received it according to royal mail?
S.A.R - (Subject Access Request) sent (Recorded Delivery) - 28 December 2006
S.A.R - (Subject Access Request) Acknowlegdement received 6 January 2007
Statements received 10 February 2007
Prelim sent (Recorded Delivery) - 13 February 2007
Prelim Received - 14 February 2007
Prelim Acknowledgement received - 20 February 2007
LBA sent (Recorded Delivery) - 1 March 2007
The time starts from the day they receive the request - which the courts usually put at 2 working days after it was posted, so start counting from then.
You will have problems with track and trace if you sent to the Leeds PO Box address as the Post Office don't record such deliveries to a box number.
Be good to those who give you advice that helps - click the star below to give them your thanks by way of a reputation credit.
I've launched my CAG inspired site at http://hillards.co.cc/ for anyone who wants to know what the DCA's are really like, or what a CCA or SAR is... Lots of good reading!
IMPORTANT: Take my advice on the basis that I am expressing my opinion, based upon knowledge gained. I am not a lawyer and have no legal standing
Received my S.A.R - (Subject access request) "fob off" letter today, stating that they have 40 days to respond to my request, they state that they have until the 12th February 2007. How long should i wait before chasing this up?
S.A.R - (Subject Access Request) sent (Recorded Delivery) - 28 December 2006
S.A.R - (Subject Access Request) Acknowlegdement received 6 January 2007
Statements received 10 February 2007
Prelim sent (Recorded Delivery) - 13 February 2007
Prelim Received - 14 February 2007
Prelim Acknowledgement received - 20 February 2007
LBA sent (Recorded Delivery) - 1 March 2007
You've had more correspondence than I - never got the acknowledgement letter from them - with my timeline I sent my SAR on the 31st October, noted that my cheque had been cashed on the 8th Nov, received a 'your statements are in the post' letter the 24th and the statements arrived the 29th (ish - from memory).
Didn't need to do any chasing, but thought I would have if I hadn't had a letter by about a week/10 days before the 40 days were up.
HALIFAX 30th Oct 06 - 18th Jan 07 - Success in claiming £3617.95 HALIFAX 2nd claim 5th Mar - 16th Apr - Success in claiming £176
EGG (3 accounts)
20th Jan 07 - SAR posted
17th Mar 07 - Paperwork received - bits missing
19th Mar - Non-compliance for missing bits posted
9th Apr - ICO complaint filed
BARCLAYCARD
20th Jan 07 - SAR posted
21st Mar - Statements received
23rd Mar - Prelim posted
31st Mar - Offer for £30 rec'd
10th Apr - LBA sent
got my second fob off letter this morning, stating that my statements have been ordered and will be sent out shortly. So hopefully my prelim will be sent sometime next week
S.A.R - (Subject Access Request) sent (Recorded Delivery) - 28 December 2006
S.A.R - (Subject Access Request) Acknowlegdement received 6 January 2007
Statements received 10 February 2007
Prelim sent (Recorded Delivery) - 13 February 2007
Prelim Received - 14 February 2007
Prelim Acknowledgement received - 20 February 2007
LBA sent (Recorded Delivery) - 1 March 2007
getting well impatiant now!!!!! i want to get the ball rolling properly and not just with the SAR ! Was really hoping to receive the statements a couple of days after they were ordered, but that was about a week and half ago now! oh well, will just have to sit tight and wait. At least this is the longest wait of the process.
S.A.R - (Subject Access Request) sent (Recorded Delivery) - 28 December 2006
S.A.R - (Subject Access Request) Acknowlegdement received 6 January 2007
Statements received 10 February 2007
Prelim sent (Recorded Delivery) - 13 February 2007
Prelim Received - 14 February 2007
Prelim Acknowledgement received - 20 February 2007
LBA sent (Recorded Delivery) - 1 March 2007
ok - so i am still waiting, they only have until the 12th - would it be beneficial to give them a call on monday (only 7 days left) and remind them of their obligation?
S.A.R - (Subject Access Request) sent (Recorded Delivery) - 28 December 2006
S.A.R - (Subject Access Request) Acknowlegdement received 6 January 2007
Statements received 10 February 2007
Prelim sent (Recorded Delivery) - 13 February 2007
Prelim Received - 14 February 2007
Prelim Acknowledgement received - 20 February 2007
LBA sent (Recorded Delivery) - 1 March 2007
From what I have read on the forums as soon as they send that letter out it is not long till they send out statements.. I did this a different way and phoned for my statements and they arrived in 7 days. They should be with you soon! Can't see a phone call to remind them would do you any harm!
AtMoSpHeRiC
26/01/2007 = Requested 6 Years Bank Statements.
02/02/2007 = Received statements, charges £1,684.
02/02/2007 = Sent Prelim Letter recorded delivery!
Well, rang the Halifax on monday and they can not find any record of the correspondence. Funny that as i have a letter confirming receipt. They said that if the SAR went to head office and they are dealing with it then the statements will definatly be here by the date on their letter. Lets wait and see!
Told them that if i did not receive the statements by the 12th then i would be taking further action and reporting them to the Information Commisioner. I have already typed the lba for the SAR as i am not hopeful that they will get them to me on time.
S.A.R - (Subject Access Request) sent (Recorded Delivery) - 28 December 2006
S.A.R - (Subject Access Request) Acknowlegdement received 6 January 2007
Statements received 10 February 2007
Prelim sent (Recorded Delivery) - 13 February 2007
Prelim Received - 14 February 2007
Prelim Acknowledgement received - 20 February 2007
LBA sent (Recorded Delivery) - 1 March 2007
At last my statements have arrived! Just done my spreadsheet regarding the charges and i was a little suprised to find they have only taken £507 in total - thought it would be a lot more than this.
Quick question: do i put the £10 fee for the SAR on the bottom of this spreadsheet, can i claim interest back on this?
S.A.R - (Subject Access Request) sent (Recorded Delivery) - 28 December 2006
S.A.R - (Subject Access Request) Acknowlegdement received 6 January 2007
Statements received 10 February 2007
Prelim sent (Recorded Delivery) - 13 February 2007
Prelim Received - 14 February 2007
Prelim Acknowledgement received - 20 February 2007
LBA sent (Recorded Delivery) - 1 March 2007
New claim coming
. They owe me about £1400 so lets hope i get it! Like many other people i am excited and scared, so i will be on here keeping everyone up to date and asking for help.
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