Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


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Thread: Omicron v A&L

  1. #1
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    Default Newbie checking in

    First of all, thanks for a great site. With any luck it should be guiding me on my way to getting £175 back off Alliance and Leicester.

    So far I've issued a Subject access requesticon to the bank, using the form letter provided on the site. I included a £10 cheque, which they appear not to have drawn yet (yay!). In return for this, a hefty envelope full of statements appeared through my letterbox (on about the 38th day - just in time for me to forget about it over xmas.... I think not).

    So I waded through and added the charges up on a basic Excel sheet (really should have used one of the interesticon calculating ones on the site, but hey). Total charges for paid items, unauthorised overdrafts, etc came to £175 (7 @ £25). Interest on the overdrafts came to about a pound, so I'm not bothered about that.

    I've just used the Initial Request form letter to send my request for the £175 into them, and we'll see what happens next. I adjusted the first deadline from 14 to 30 days, seeing as Christmas is a good excuse for them not to do anything about it.

    So that's in the post now, and we'll just have to see what happens next....

    Merry Christmas folks


  2. #2
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    Default Re: Newbie checking in

    Hi Omicron
    Welcome to CAGicon.
    Good luck with your claim.
    Nona

    Any advice offered is only my opinion, based on my experience with my claim

    I won my case because I READ THESE FIRST http://www.consumeractiongroup.c o.uk/forum/faqs-please-read-these/

    Halifax-SETTLED IN FULL
    Prelim letter sent 10/07/06
    Moneyclaim issued 07//08/06

    Settled in full 15/08/06

    Survey completed. Donation made.
    Thanks to Dave and Bankfodder, and all who have given their time and advice
    Co-op Bank Visa
    Settled after LBA
    (only £61 but hey ho, every penny counts)

  3. #3
    Site Team ukaviator Authoritative ukaviator Authoritative ukaviator Authoritative ukaviator Authoritative ukaviator Authoritative ukaviator Authoritative ukaviator Authoritative ukaviator Authoritative ukaviator Authoritative ukaviator Authoritative ukaviator Authoritative ukaviator's Avatar

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    Default Re: Newbie checking in

    Hi Omicron

    Before you start please have a thorough read of the FAQs (there’s a Step by Step guide here too). You should print both of these out to refer to, so as to avoid having to ask basic questions later. Our aim is to make you aware of your rights as a consumer, enabling you to fight back against unlawful bank, credit and store card charges. In the website you will find information on how you could get your money back

    Then look at other threads in your bank’s forum, so as you know what you can expect to happen. You can claim back your charges, and a few are trying for the payback of Early Redemption Charges on loans and Mortgages.


    You need to spend 2 or 3 days gradually getting your head round everything. If you find a forum/thread/post of interesticon, save it in your Favourites, so as you can always find it easily.

    There’s a lot to take in, but it’s time well spent and will ensure that you succeed in your claim without problems. Remember it’s not a race, don’t rush, just follow the guidelines one step at a time.

    Take your time and have a good read around this site. Then come and join us in our forum. Here we can guide you every step of the way. Please remember, we are here to help you help your self.

    When you feel confident that you understand the process and the various stages involved, start a new threadicon in your bank’s forum and post your progress and any questions there and you’ll get plenty of help.


    If you any questions please do come to the forum and we will only be too happy to help you!

    All the info to get you started is here:
    http://www.consumeractiongroup.c o.uk...se-read-these/


    There are more links below to assist you get around the site.

    Good luck


    Ukaviator



    Some useful links.
    FAQ's
    Making Posts
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    Witness Statements for Court Bundle
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    Remember: The Ark was built by amateurs-The Titanic by professionals.

    Please click my scales if you find my advice helpful !

    If your claim is successful, please donate 5% so that it can continue to help others.

    Your decisions and actions are your own, and should you be in any doubt, please seek qualified professional legal Help.

    WARNING TO ALL
    Please be aware of acting on advice given by PM .Anyone can make mistakes and if advice is given on the main forum people can see it to correct it ,if given privately then no one can see it to correct it. Please also be aware of giving your personal details to strangers

    HAVE YOU BEEN TREATED UNFAIRLY BY CREDITORS OR DCA's?

    YOU CAN NOW COMPLAIN TO THE OFT ABOUT THEIR CONDUCT UNDER THE CONSUMER PROTECTION FROM UNFAIR TRADING REGULATIONS 2008.

  4. #4
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    Default Re: Newbie checking in

    Thanks for the welcome and the information.

    I've had a good read round the site, and am pretty familar with court claims, although not s the claimant (very long story, don't ask). So with the information that's on here already, I'm quietly confident.


  5. #5
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    Default Re: Newbie checking in

    Thats good to hear.
    Theres no need to give them 30 days though.

    If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.Private message facilities are offered for users to communicate issues that are/or could be seen to be inappropriate for posting on the main forum.Site rules explain this in more detail.If you are approached by private message with a view to asking you to visit another website,please inform the site team via the report icon.
    Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.
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  6. #6
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    Default Re: Omicron v A&L

    Your posts moved into A&L bank group

    If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.Private message facilities are offered for users to communicate issues that are/or could be seen to be inappropriate for posting on the main forum.Site rules explain this in more detail.If you are approached by private message with a view to asking you to visit another website,please inform the site team via the report icon.
    Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.
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  7. #7
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    Default Re: Newbie checking in

    Quote Originally Posted by MARTIN3030 View Post
    Thats good to hear.
    Theres no need to give them 30 days though.
    What can I say.... It's Christmas and I was feeling generous. I'm in no real rush for the money, I just want to score a point off them. So I thought I'd pre-empt what would be an obvious excuse for not getting back to me. Also, in the worst case, it would probably look good that I was accomodating to them, should it go to court.

    Quote Originally Posted by MARTIN3030 View Post
    Your posts moved into A&L bank group
    Thanks for that, a hello sort of wanderred into conversation


  8. #8
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    Default Re: Omicron v A&L

    Just had the standard "go away, the OFT weren't talking about our current account charges being unfair" letter.

    If you would like to see it, please click the link below (missing section off the top is just my personal details and reference numbers).

    http://www.omicronrobot.co.uk/forums...no-heading.gif

    In other news, dormant account at Natwesticon brought back to life (really ought to pay off that interest free overdrafticon they gave me 4 years ago and have never mentioned since), for parachuteicon purposes. That way if A+L don't want a 4 figure sum of my money sat in a current account with them, they'll get a none-CAG template letter back from my correspondace secretary Vicky Pollard saying "Am I bovverred?"

    Next job: lbaicon: To be sent 20/01/2007

    This is all very exciting isn't it?


  9. #9
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    Default Re: Omicron v A&L

    lbaicon despatched.

    Next job: Issue claim 03/02/07


  10. #10
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    Default Re: Omicron v A&L

    Since I wasn't happy with their initial f-off letter, they were sent a lbaicon. They've just written back with the following reply to my complaint:

    http://www.omicronrobot.co.uk/forums...heading%60.gif

    And a rather handy leaflet about their complaints process:

    http://www.omicronrobot.co.uk/forums...%20leaflet.gif

    Effectively, they seem to be putting the ball in my court. In my LBA, I stated I would proceed without further notice, so the next thing they're getting is a claim.



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