Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
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Well, the Bank Workers seem to be flocking in here, 2 so far in the last few days so I thought I would write a few extra tips just for you BW's.
1) First step is to PM Dave or BankFodder or a Mod to tell them you are a Bank Worker-just a little rule of the CAG.
2) Expect a little bit of a rude awakening at times when you post until people know you are here to help. Take it on the chin and try not to take it personally. People who have struggled to survive and found it increasingly hard with bank charges can be aggressive verbally but when they know you are here to help, it makes it easier for them to accept you.
3) If you have some juicy fresh info like how the banks calculate an initial response, PM a Mod or admin or a Site Helper.
4) Visit the Chat Room, you will be surprised how friendly the bunch in there are.
5) If you spot something that is continually coming up on charges then post something because we know the nature of the beast and if you know the amounts of charges over 6 years then post what it is and what it is for and the levels over the last 6 years. Then ask a Mod to put a stickie on it, people will see that you are here to help and ask questions.
6) Be careful about where you come from if you are doing the above because the beauty and sometimes the sadness of the CAG is in the annonymity of postings and where you are from.
7) This is a self help forum so if you know the answer post it on your relevant bank thread. That is after all what we deal with during the day.
Hope that little guide is helpful and I am sure Bank Workers can help, it only takes COURAGE, and I am not the Wizzard of Oz!!!
Very well put NWSM ......and of course always good to see more BWs come on board.
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Hi NWSM - Just wrote a nice few word in support of you and they have gone off somewhere in the wonderful world of the web- Poo!! don't you just hate it when that happens!!!
Have run out of time at the moment but will send something later!!!
Soldier Girl x
Sorry about that Natty
Just wanted to say thanks for leaving a comment in my link Re- The Banking Code and it's good when Bank Workers have the guts and take the time to speak out. I am not a bank worker myself but appreciate what you and others are doing to help.
Many thanks SG xx
I am just adding one new bit of advice.
It is not necessary to PM me as I am a Bank worker, it's nice to see more of us on here but Dave and BankFodder are the guys that need to know.
If you want to know how to help on this site then here is what I did way back when I joined this site.
I read huge amounts on this site(I am sorry but court stage stuff is still my weakness) and spotted a number of issues that was affecting Natwest claimers, for example, getting statements, advantage gold and unarranged borrowing, and getting account numbers from closed accounts. I posted threads on those things. If you spot a gap in charges knowledge and I know there are still things I would love on this site then you have a thread. Post it, answer comments people will have and if it is good ask a Moderator to put a stickie on the thread.
Expect people to be rough with you to begin with, you are a Banker after all
This is a quick edit but it is a warning. If anyone offers money or if they are asking for info please either speak via Private Message in the Chat Room to a Site Helper, Mod or PM BankFodder or Dave. Remember whether you are here because you disagree with the bank's charges policy or are disgruntled employee approaches like that cannot be allowed.
I want to give this a bump up as i can now see more people who work for banks arriving on the site just so they are aware that the points i have made means no one will know who you are.
Today is 1 year since i first came onto the consumer action group as NatWestStaffMember and began posting across the site. This thread was made when the site really took off and a number of bank workers still working came to the site.
I believed when i started that I needed to be open in what I did which is why i had the name. I still regard existing bank workers who have the courage to speak out as brave because the bank would eventually try and fight back. RBS Group have introduced a new part to the Code of Conduct which relates to comments on the internet that may be detrimental or derogatory about the Group or its directors. I have always posted that I believe in the Group but am against its charges policy because I have read the effect that charges have to peoples lives. I cannot walk in someone's shoes if i stand idly by and stamp on their head when they are at their weakest.
I have spent 1 year helping people get their unlawful charges back from the bank, I continue to do this from the inside.
I am sure that my employers will read this post, so my next comments are directed at them. I am not afraid anymore and I know you will sack me when you find me and excommunicate me from the Group.
That is why I will never stop what I do across ALL charging sites. I have posted similar messages on all four of them today so that my response to the code of conduct will be seen.
Bless Meldrew thank you happy anniversary, and may there be many more.
They don't like it up 'em (Jonesey?), they don't know who you are, which is why they are getting so uptight, yet another scare tactic.
LTSB court date 25/7/07
17/7/07 I WON I WON I WON!!!! :grin:
HSBC court date 11/9/07 (stayed)
CapOne lba 7/1/08-15/3/08 WON.
Citicards lba 14/1/08
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Please note that this advice is given informally, without liability and without prejudice. Seek the advice of an insured qualified professional if you have any doubts.
Reading anon1's post makes me think of RBS and how they are trying to restrict your freedom of speech, as you are doing nothing but stating opinions u surely could not be sacked for doing so, and i would not like to be in the companies shoes should they ever follow through and sack you for expressing what is you god given right..... I would say unfair dismissal court here u come.... then again thats just my personal opinion
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Feels like a lost little girl x
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