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Hi, We recently wrote to Black Horse to cancel PPI and claim that it had been missold as my OH took out the loan and was self-employed (using the template seen on here). The replied saying that they will take steps to stop the PPI but that he would have been given a leaflet explaining PPi and that it covered him for everything except unemployment (ie death) so it wasn't missold. However... OH can't remember ever having received the leaflet they included and said if it had been explained to him that unemployment and sickness wasn't covered then he never would have taken it out. Their leaflet they sent said that it was the reps responsibility to ensure that the correct insurance was sold and that the customer understood the differences. Is it worth us writing another letter to complain about this? Has anyone else tried this? Any advice and suggestions would be gratefully received. Thanks
Yes it is of course worth following this up.
Though as always with PPI it appears to be their word against yours.
If you have the full terms and conditions of the PPI Policy , please spend a few minutes having a proper read through them to see what if anything it states regarding self employed. I know a lot of PPI policies will not cover you at all if you are self employed.
The whole Issue of reclaiming Mis Sold PPI is somewhat new and we are slowly starting to win some of the fights, some easier than others I may add from personal experience..lol
I had a claim with Lloyds and it was settled quite quickly, the other bigger on I have had ongoing since September is sort of at stail mate at the minute. I will be taking this one to court at the beginning of 2007, I just dont have the time at the moment to get it sent off etc. I have also to fight it through the English Court System rather than the local Scottish court.
In your case I would after you have read the terms and conditions etc , send them a lba to reclaim the full amount that you have paid so far towards the policy and dont forget to Add interest at the rate they are charging you.
Blackhorse are also regulated by the FISA, so a letter to them wont go amiss, I have taken my complaint to the FISA, though they were very helpful they do not appear to have any real power with these companies.
Good Luck, if you need any more help just shout.
Ian
Lloyds TSB -PPI - Full refund . 05/09/06 (As Seen on TV)
Halifax settled in Full.. 22/09/06
TSB First Claim SETTLED IN FULL 19/10/06
Second Claim to Lloyds TSB - Settled in Full
Firstplus - early settlement interest charges - Challenged the use of the rule of 78 - SETTLED IN FULL 12/1/07
PPI - GE Money / Purpleloans / Firstplus - Now Settled after 1 year long hard fight.
If my post has helped you, please click the scales! :grin:
Anything said is my opinion and how I understand the law, always consult professional legal advice before taking something to court.