Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
22 Nov: Sent S.A.R
9 Dec: Received summary of charges
20 Dec:
I am now preparing my letter to refund charges using the templates (I'm not claiming the interest at this point, that's right isn't it?)
However, on the list of charges they have provided, they have listed three instances of 'unauthorised daily overdraft fees' amongst all the other main £30/£35 charges.
Two of these charges are only for £3 so I wasn't going to worry about that, however the third daily overdraft fee was £33! Unfortunately, I haven't got that particular statement to prove if this was actually the case or whether this is a typo on their part. I think however that this is a report produced from their system therefore not a typo - if so, bloomin' cheek - £33 as a daily charge!!!
Two questions:
a) can I claim back these 'daily overdraft fees'?
b) If yes, and it turns out that the fee was only £3 after all, will this affect me because I would therefore have overclaimed in total or would I be able to use the document I have received from them as proof?