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I think that the order which is posted below would form a very good basis for a standard attachment to all AQs and could help to turn the heat up a bit.
I think that we could modify it and use it as a template and encourage anyone who returns an aq to ask for the atrtached draft direction to be made into an order.
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The Claimant shall within 14 days of service of this order send to the Defendant and to the Court:
a) A schedule setting out each charge repayment of which is sought, showing the date, amount, and reason given (if any) for that charge being made;
b) Copies of any statement or other document relied upon as showing that each and every charge has been made;
c) A statement of evidence of all matters relied upon as tending to show that the charges are irrecoverable as penalties or otherwise;
d) Copies of decided cases and other legal materials to be relied upon.
If the Claimant fails to comply with this order, the claim will be struck out without further order.
2. The Defendant shall within 14 days thereafter file and serve a response to the Claimant's schedule, stating in respect of each item claimed;
a) Pursuant to what contractual provision such charge was made, producing a copy of the contractual document relied upon;
b) Whether such charge is accepted to be a penalty, and if not why not;
c) If such charge is alleged to be a pre-estimate of the Defendant's loss incurred by the Claimant's actions (whether or not such action is treated as a breach of contract between the parties), all facts and matters intended to be relied upon as showing that such was a proper estimate of such loss, and all evidence to be adduced at trial as to what the true cost of dealing with the matter was;
d) If such charge is not alleged to be a pre-estimate of the Defendant's loss incurred by the Claimant's actions then facts and matters intended to be relied upon showing the basis upon which the charge was calculated and all evidence to be adduced at trial as to show that the charge was fair and reasonable.
e) Any witness statements.
f) Copies of decided cases and other legal materials to be relied upon.
If the Defendant fails to comply with this order, the Defence will be struck out without further order.
Comments?
Please don't pm me about specific questions unless you have posted and it has not been dealt with or unless the matter is confidential. Please include a link to the post you want me to look at. If you have received a defence, contact me.
Advice & opinions of BankFodder, The Consumer Action Group and The Bank Action Group are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.
In section G (H if N150) of the AQ, you get the opportunity to add any other information you think may help the judge manage the claim, or make a request for specific orders that you want the judge to consider making.
Untill now, we have always requested an order of standard disclosure in this section, as per the AQ guide notes in the templates library.
A standard disclosure order, if it were ordered by the judge, would oblige the bank to fully substantiate exactly how its charges are made up and provide costings and documentary evidence, etc.
Trouble is, that standard disclosure is not availible in small claims cases - it is only usually ordered in the fast and multi-track. Judges do have the power to order it in small claims cases if they see fit, but up untill now they have been very reluctant to do so. In fact I'm only aware of a handful of cases in which it has been ordered dispite it being requested in hundreds of AQ's.
So now, instead of requesting an order of standard disclosure in the AQ, there is the option of requesting the directions as per the draft order on the previous page.
If ordered, this would still oblige the bank to produce all the important documentation that a standard disclosure order would - but, in a form that is far more likely to be agreed by the judge.
These directions are already being routinely ordered by some courts in small claims track cases, and it is fairly likely that if proposed most judges would agree to them. There is certainly no obvious reason why they would'nt, as is the case with standard disclosure.
So, if you want to request the directions on the previous page rather than standard disclosure, you need to attach the draft order (as per BF's post #2) to section G of the AQ. In the section G ('other info') itself, see below. If you have a N150, attach it to the 'proposed directions' section and see below for a suggestion of what to put in 'other info'.
The AQ will then go off to be looked at by the judge to consider the case file and AQ's and to allocate your claim - set the date, issue directions, etc.
You will then in a couple of weeks receive your notice of allocation from the court, which will contain the track, the date and the directions the judge has ordered.
If the judge has aceeded to your request and ordered the directions as proposed, you will THEN have to submit the claimants documents as per a), b), c) and d) of the order.
It is VERY IMPORTANT that you then know exactly what you need to provide and submit it to the court and the other side within the date specified on the order.
If you don't submit it, or don't submit it on time, your claim will then be struck out!!!
Once you've filed and served your documents, the bank will then have to submit theirs within their specified timescale. Going on past evidance, it is highly unlikely (although not inconcevable) that the bank will comply. They will probably either settle before the deadline, or default and have their defence struck out.
As discussed previously on this thread, the other big advantage of these directions is that the defendants documents have to be submitted within 28 days of the order. Therefore, the claims timescale would be considerably shortened as opposed to the standard small claims track directions, which don't require document exchange to take place untill 14 days before the hearing - which obviously in some cases could be months!
Passage for section G/H - 'other information' (you'll need a seperate sheet)
You -v- Bank Plc Claim No:*******
N149/N150 Allocation Questionnaire
Section G/H - other information
If the court is in agreement, it is respectfully suggested that special directions may be given as per the attached draft order.
I believe the proposed directions will further the Overriding Objectives in that they identify the most fundamental issues in dispute, and will allow them to be assessed in advance of the hearing so that this claim may proceed justly and expeditiously.
If the Defendant has the serious intention of defending this claim at trial as is indicated by its defence, I would contend that it is incumbent upon it to disclose such information. Further, the proposed directions are now routinely ordered in claims of this nature in the Mercantile Court in London, as well as in small claims track cases in Leicester, Derby, Chesterfield, Northampton and Mansfield County Courts.
As the law relating to contractual penalties is long established, I believe the outstanding issues to be of fact. Accordingly, I would respectfully request that this claim is allocated to the small claims track, and estimate that the hearing of the claim should last no longer than one hour.
Attach it to the AQ followed by the draft order. Then in the actual 'section G' box of the AQ, write this;
Please find the following attached to this allocation questionnaire;
1) Section G - other information
2) Draft order for directions
This allocation questionnaire and its attachments were sent to the defendant on **/**/**.
Then obviously send a copy of the AQ and attachments to the defendant as well as the court.
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Any advice or opinion is offered informally & without liability. Use your own judgment and if in doubt seek advice of a qualified and insured professional.
Pros:
- It ties in nicely with the court bundle.
- By asking for 14 days from date of order, rather than the usual no later-than-14 days-before-hearing, it should hopefully them get them throwing in the towel faster.
- If not, we'll end up with more claims struck out when they get sloppy.
- It could be very popular with judges who will cotton on, as this effectively could mean the end of the clogged up court system.
Cons:
- We will have to have a skeleton statement for claimants, and it is going to be difficult to create a one-size-fits-all. Bear in mind that we are seeing people saying they don't understand the court bundle, which I find worrying if they got that far and don't understand what the UTCCR mean!
- Claimants can't afford to get sloppy AT ALL. Unfortunately, we know a few of them are. They'll be at risk. It shouldn't be our problem, but you know that these are the ones that come back and moan about it.
- It won't work for estimated claims. Now, I know we don't encourage estimated claims, but there have been some around for whatever reason, some even justified, and we's need to make it very clear that the above could not be used for their cases, or it would be the ultimate own goal.
- People will have to be very careful with their schedule, especially when working out interest, especially if claiming contractual. ( remember Haydn's case?)
Otherwise, great idea. Yes, it means that our lot are going to have to pull their socks up, but so will the other side, and how! Instead of them still dictating the pace, and settling at any time between now and court hearing, it gives them a strict timeable. It is the ultimate lba, you might say.
I like it.
Apologies to people who I was in the process of helping, I may be gone some time.
May there not be the possibility the judge returns the order and requests it submitted formally on an N244 ?
no. The allocation questionnaire is intended to deal precisely with this kind of thing. The part relating to directions would simply have to say "please see draft order"
Please don't pm me about specific questions unless you have posted and it has not been dealt with or unless the matter is confidential. Please include a link to the post you want me to look at. If you have received a defence, contact me.
Advice & opinions of BankFodder, The Consumer Action Group and The Bank Action Group are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.
1. Is this a CPR 18 request?
2. If so shouldn't a CPR 18 request go to the bank first giving 14 days before asking the judge for an order?
I'm not familiar with this which is why I'm asking. I would however like something posted on the Yorkshire Bank forum advising claimants to use this, because as I understand it, it could put an end to their horrendous delaying tactics. I don't feel confident enough to do it myself though as I would then be classed as the "expert", which I'm clearly not.
When the Liberals and Conservatives were in opposition they both agreed that banks should pay back high bank charges to customers. Nothing seems to of happened since they came into power as a coalition. PPI insurance has been sorted now they should turn their attention to bank charges and help customers get exorbitant charges refunded.
Should you be offered help that requires payment please report it to site team.
Alliance & Leicester Moneyclaim issued 20/1/07 £225.50 full settlement received 29 January 2007
Smile £1,075.50 + interest Email request for payment 24/5/06 received £1,000.50 14/7/06 + £20 30/7/06
Yorkshire Bank Moneyclaim issued 21/6/06 £4,489.39 full settlement received 26 January 2007
Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.
No - it's not a part 18 request. It is really just a well constructed order requiring an abbreviated from of standard disclosure.
It is well constructed because it was prepared by a judge who knew what he was doing.
Even by judge standards it is good
Please don't pm me about specific questions unless you have posted and it has not been dealt with or unless the matter is confidential. Please include a link to the post you want me to look at. If you have received a defence, contact me.
Advice & opinions of BankFodder, The Consumer Action Group and The Bank Action Group are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.
When the Liberals and Conservatives were in opposition they both agreed that banks should pay back high bank charges to customers. Nothing seems to of happened since they came into power as a coalition. PPI insurance has been sorted now they should turn their attention to bank charges and help customers get exorbitant charges refunded.
Should you be offered help that requires payment please report it to site team.
Alliance & Leicester Moneyclaim issued 20/1/07 £225.50 full settlement received 29 January 2007
Smile £1,075.50 + interest Email request for payment 24/5/06 received £1,000.50 14/7/06 + £20 30/7/06
Yorkshire Bank Moneyclaim issued 21/6/06 £4,489.39 full settlement received 26 January 2007
Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.
Pretty much, as good as for our purposes anyway. I would'nt have thought its necessary to ask for both.
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Any advice or opinion is offered informally & without liability. Use your own judgment and if in doubt seek advice of a qualified and insured professional.
If the aq is an N150 should the draft order be attached to it for section F(proposed directions) or should it go in section H(other information) instead of the text that is in the template library ???
If it goes in section F should you put anything in section H?
Well if it were myaq, I'd attach the draft order to section F, with section H containing; a request for allocation to the small claims track, a time estimate, and a short paragraph/sentance such as "please find attached to section F a draft order containing proposed directions for the courts due consideration."
I don't think we'd need to actually explain why we're requesting them, but see what others think first.
Please remember to DONATE! Help CAG keep up the fight!
Any advice or opinion is offered informally & without liability. Use your own judgment and if in doubt seek advice of a qualified and insured professional.
Hello, regarding this new Strategy, My court date is on 27/02/2007 and I have lodged my court bundles in with Abbey and the county court... Would I still be able to send this as an attachment to the Bundle or have I missed the last Stop???? please aedvises much Thanks
Hi, guys
I've just had my attention drawn to this by the CAG Newsletter (so good on yer - it serves its purpose!)
Queries over (b) and (c).
Just to check - (b) requires the claimant (me/us) to submit copies of statements - all 258 pages of them in my case?
(c) - 'statement of evidence' With the wording of (d) I'm not sure what else this applies to. Is it correspondence?
Scuse I if oi bein thick - it comes from living in the West Country.
Otherwise - love it. Anything that shortens the time period is very welcome.
Best wishes
Westy
Westy
If you like my post, click the scales!!
Nov 1 2006 Preliminary letter 21 Feb 2007 - cheque arrived for charges+DEBIT interest +Statutory Interest! Hurray!
Read all about it: natwesttookmymoney - v- NatWest
yes- also here( again!) due to eshot. i submitted my aq earlier this week, should i wait until next step and can someone with a higher IQ than me please explain EXACTLY what c and d are.
tvm
Griff
LTSB- Initial charges breakdown received 07/07/06
( took me a while to get head round all this!)
Sent Prelim letter 04/08/06
Received FInal response 18/08/06
(out of UK- several weeks)
Had no money(on return!)
Moneyclaim filed 09/11/06-
acknowledge of service being filed 23/11/09
Hi, sgriffin
(d) I think I'm OK on - it's the cases and so on in the Bundle, plus correspondence. You can find the basic court bundle in the templates library. Go through it and check it's all OK for you, you have some understanding of it and you're happy with it. Add correspondence, including any appropriate e-mails, your spreadsheets, statements and anything else that seems relevant.
But I'm not OK yet with (b) & (c).
Guys?
West wishes
Westy
Westy
If you like my post, click the scales!!
Nov 1 2006 Preliminary letter 21 Feb 2007 - cheque arrived for charges+DEBIT interest +Statutory Interest! Hurray!
Read all about it: natwesttookmymoney - v- NatWest
Will this draft order for directions be ok to use with the N150 Allocation Questionaire? I have for some reason been sent this and not the normal N149 (even though my claim is less than £5,000).
In N150 they quote practice direction CPR Part 28 not CPR 18