Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    Alec Trencher Novitiate

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    Default Welcome everyone, from a newcomer

    Hello everyone,

    I found this wonderful site after watching the BBC's money programme on bank charges on Tuesday. I though that it might be worth while checking my bank statements after twice having been really angry with Abbeyicon over the bank charges they have imposed on me over the past couple of years.

    I'm on income support due to a back injury, and I went £2 over my overdrafticon limit earlier this year, and that cost me £340 du to the snowball effect of their charges causes many bill payments to fail and more charges to be imposed. I had to open a new bank account, transfer all my payments over otherise I would have just gone under.

    Checking back over my bank statements for the past 6 yearts has shocked me really, as I had no idea that the total amount of charges totalled over £1,000, which was more than my overdraft!

    I sent them a letter (the one provided on the BBC website - I hadn't found this site at the time), and today received a prompt reply, informing me that this was not a matter the branch could deal with and that they would pass on my request to HQ, and if they could not resolve the problem, they would send me a form to complain to the banking Ombudsmanicon.

    I won't be delayed by this tactic though, I know the ombudsman is snowed under and unable to cope, so I will simply issue court proceedings against them. I am so angry about this that the money isn't the the thing anymore. I feel I just want to take them to court no matter what.

    Anyway, thanks for a great website, and good luck to everyone.

    Alec Trencher

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  2. #2
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    Default Re: Welcome everyone, from a newcomer

    If alec trencher is your real name then you need a user name that does not give away your real identity. (We know that the banks do read these threads).

    Send me a PM (private message) telling me your new usename and I will get it changed over for you.

    Regards, Rooster.

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  3. #3
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    Default Re: Welcome everyone, from a newcomer

    Thanks for your concern and offer of help Rooster, it's much appreciated, but Alec Trencher isn't my real name, it's a name I made up for a screen name. Maybe I should have picked one that would be more obviously fake.

    Best Wishes

    Alec Trencher


  4. #4
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    Default Re: Welcome everyone, from a newcomer

    OK Alec. Can't be too careful.

    Welcome to our family.
    You seem to have it all under control.
    Please start your own thread in the Abbeyicon Bank Forum and post any questions and progress reports there. You will be able to draw on the experience of other users who are dealing with Abbey.


    Good luck with your claim.

    Regards, Rooster.

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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE