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Ryanair - getting your taxes back?
Hi,
I have just drafted the following letter, but 2 questions are puzzling me!
Ryan Air Corporate Head Office
Dublin Airport
Co Dublin
Eire.
14th December 2006.
Dear Sir/Madam,
flight: FR9698 Monday 27th November 2006 (Blackpool to Girona) Flight: FR9697 Wednesday 29th November 2006 (Girona to Blackpool)
I am writing to request a refund of fees as listed below. Myself and my travelling companion were unable to make this flight. As per EU legislation I am requesting these fees be returned to me as they were not incurred by Ryanair.
Total £39.96.
(bad copy and paste coming up!) In the event your response will go on to state your administration charges, I will require a full Breakdown of how this charge is made up so I can deduce whether or not these fees are unduly and unlawfully enriching the company. I sincerely hope this will not be the case, however if I have not heard back from you within 14 days I shall write again giving a further14 days notice of my lodging litigation in the county court, Yours Sincerely,
With the company address being in Dublin - is this going to make it impossible to claim? (assuming they'd give me the admin spiel)
If not does anybody know the directive number for claiming back airport tax etc??
I know it's possible to take ryan air to court in England because if the wheelchair fiasco (when they now charge everyone for wheel chairs as a tax) you seem to be doing the correct thing, you just need to find the correct address in england to firstly write to and then issue the court claim.
Try companies house website as every company that operates in the UK has to have a registered office on there.
Thanks, my case about bmi was the fact that they wanted to charge £50 to administer the refund and I said that it was unreasonable (taking the unfair bank charges template)
They may charge an 'administration fee' (which if it's over £5) is excessive imo- £50 in my case. This is when you take action to take them to court and they have to prove that these 'administration fees' are a reasonable fee for a service otherwise they constitute a punitive charge.
Direct action with the courts is often the most efficient way to deal with these leeches.
In my case they settled out of court and strongly denied they were punitive charges but I got all my money back just before court date.
Once again, don't listen to idiots on here who have strong opinions to the contrary.
Angie Knights' cabinet with night vision technology
Posts
2,229
Re: Ryanair - getting your taxes back?
OK peeps, I must deal with this the morra. I will do as Magzy suggests, but in an attempt of laziness - does anyone have ANY UK address I can communicate with/file with? Of course i'm asuming they'll lie through thier back teeth..... its what they do best.
This is new ground to me, but I figure its money/justice in the bag?
All i've got to do is prove thier admin fees are a load of bolony... right????
I have just drafted the following letter, but 2 questions are puzzling me!
Ryan Air Corporate Head Office
Dublin Airport
Co Dublin
Eire.
14th December 2006.
Dear Sir/Madam,
flight: FR9698 Monday 27th November 2006 (Blackpool to Girona) Flight: FR9697 Wednesday 29th November 2006 (Girona to Blackpool)
I am writing to request a refund of fees as listed below. Myself and my travelling companion were unable to make this flight. As per EU legislation I am requesting these fees be returned to me as they were not incurred by Ryanair.
Total £39.96.
(bad copy and paste coming up!) In the event your response will go on to state your administration charges, I will require a full Breakdown of how this charge is made up so I can deduce whether or not these fees are unduly and unlawfully enriching the company. I sincerely hope this will not be the case, however if I have not heard back from you within 14 days I shall write again giving a further14 days notice of my lodging litigation in the county court, Yours Sincerely,
With the company address being in Dublin - is this going to make it impossible to claim? (assuming they'd give me the admin spiel)
If not does anybody know the directive number for claiming back airport tax etc??
Thanks.
hello i boked with rayn air on the 9 jan due to go on the 24 jan but now im not well and can not travel so im goin to try to claim back the tax,s would u mind letting me know how u get on with your.s
You should be aware that Ryanair charge an administration fee for refunding taxes and charges. I've never had the pleasure but I understand that the admin charge is not specified.
Lloyds TSB, Total Charges £900, Claim Filed for £1379 - Settled
Sainsbury's Bank Credit Card, Total Charges £90 - Settled.
Angie Knights' cabinet with night vision technology
Posts
2,229
Re: Ryanair - getting your taxes back?
Ryanair UK LTD
Satelite 3
London Stanstead airport
Stanstead
Essex
CM24 1RW.
Dear Sir/Madam,
Re: flight FR9698 Monday 27th November 2006Blackpool to Girona Re: Flight FR9697 Wednesday 29th November 2006 Girona to Blackpool
I am writing to request a refund of fees as listed below. My travelling companion and I were unable to make this flight. As per EU legislation I am requesting these fees are returned to me as they were not incurred by Ryanair.
In the event your response will go on to state your administration charges, and in the event these would incur £39.96 worth of charges, I will require a full Breakdown of how these charges are calculated. I will require such information for the purposes of:;
A) Ascertaining Ryanair is not unduly enriching itself, and is indeed recuperating its own costs, and;
B) For court use should there be no tangible solution between us.
Due to the potential nature of this request, I am granting Ryanair 14 days in which to respond.
Yours Sincerely,
Mr T.
Changed it a little. If anyone thinks it could/should be tweaked please shout!
Otherwise it goes tomorrow
I am very disappointed that you have failed to respond to my letter of the 23rd January 2007. I expect Ryanair to verify its position on this matter. I require either a refund of the above fees, or an admission they have been allocated for administration charges.
In the event you go on to reply these monies have been used for administration I will require;
A) In the event your administration fees are less than your costs, a reason why the difference has not been refunded.
B) In the event your administration fees exceed the above amount, a reason why I was not invoiced for the difference.
C) In the event your administration fees happen to be exactly £39.96, a written clarification this is the case.
D) In any of these events I will require full documented proof, breaking down all costs to clearly highlight all expenses incurred by Ryanair.
I require repayment in full of this money. If you do not comply fully within 14 days then I shall begin a claim against you for the full amount plus interest pursuant to S.69 County Courts Act 1984 from date of issue, plus my costs and without further notice.
Yours Sincerely,
I really hope I don't file, and its thrown out because of the address issue. We shall see (unless the unlikely happens).
I am a fish out of water here so any help is much appreciated. Does statutory interest still apply? I figure it would, but would love to know for sure:-| !! I'd also love to hear any suggestions to changing the above letter.
Stat interest of 8% does apply, yes, as it is the interest you could have earned on the money if you had been able to invest it, and of which you were potentially deprived while they hold on to it, does that make sense?
Apologies to people who I was in the process of helping, I may be gone some time.
Following your recent request for a refund of the taxes paid on your unused
Ryanair booking confirmation number JNSFAF
Applications for tax refunds are subject to an administration charge per
passenger. Please note that all other fees and charges, such as the passenger
service charge, aviation insurance and credit & debit card handling fees are non
refundable as per our General Conditions of Carriage.
Unfortunately, no refund is due in this instance as the administration charge
exceeds the tax refund amount.
Yours sincerely,
Ryanair Customer Services
OK, I guess I should be thanking them for not asking for the rest of the admin charge!
I cannot believe it costs them £40 to refund you your taxes. I reckon how ever much you claimed back for taxes - their admin fee would coincidentally be higher! As a matter of principle,I would pursue this - how can 40 squids be lawful - it must cost them a fiver tops!
Ryanair - getting your taxes back?
: FR9698 Monday 27th November 2006 (Blackpool to Girona)
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Originally Posted by thailand
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