Should I use an Agency to recover charges BCS ??Newbie needs lots of help?

**Lilolill** · 12th December 2006 14:47

First step in recovering charges its going to be a minefield for me I hate forms
Had Been with Barclays icon

for many years now have a step account with Natwest icon

wonderful???
I rang up the customer help line (before I found this site) and teh chap was railoroading me
Oh you DO know all bankcharges are AVOIDABLE

yeah right
we had 3000 go missing transfered to wrong account
it was coming up for christmas
they wouldnt extend our overdraft icon

Manchester Barclays Debt unit closed us down so I ended up with a huge debt no bnk account AND bad credit rating... November/dec2005
For my personal account I am going to do it myself but for the joint account I thoughtof using BCS Ashton Under Lyne they charge ME a 25 pc recovery fee from whatever I get back... They say they can get it within a month
should I use them

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**crashbandicoot** · 12th December 2006 15:00

Hi Lilo and welcome,

I personally wouldn't use anyone else - why give them 25% when you have all the info available for free and can do it all yourself...it would be no different to doing your own personal account. I also don't trust the promise of them getting it within a month as they would have to go through the same process. Do it yourself, keep the money

**121o121** · 12th December 2006 15:03

I would be interested to know how they can guarantee you your money within 1 month. What do they know that we don't?

Is the account they'll deal with your Barclays icon

account?

What ever they get back could be the 50% offer that most Barclays customers get. I bet they won't take it to court on your behalf for a 25% take. The 50% offer is normally made after writing 2 letters (prelimary & lba icon

).

Its up to you, but I wouldn't settle for anything than 100% of your money.

**allan1983** · 12th December 2006 15:05

No way should you use someone else.
I didnt have a clue before i came here (still havent really!)
But im getting there, and so have many more before me!!

**Lilolill** · 12th December 2006 15:13

OK but I NEED the help I get panic attacks when i get into this sort of thing and I though a big buddy would just be more able and Iwould take the 25 px hit

**Lilolill** · 12th December 2006 15:14

You folks are so brave

**crashbandicoot** · 12th December 2006 15:23

Lilo, please try not to panic, there is plenty of help available on this site, and remember, we all started out as novices...I was so unconfident when I started, but with the help of this forum and the fab peeps on here, I've been able to start several claims, of which two are settled (albeit small claims).

Just take your time, read lots (especially the faqs) and as and when you need help, put a post on this thread, as people will always be around to help.

Good luck

**121o121** · 12th December 2006 15:25

Find out up to what stage this company will act for you.

If they say "We handle everything right up to filing a claim with the county court icon

" then all they will do is write a couple of letters on your behalf. Something which you can do easily with the help from this site.

How did you find this company? Have they a website we could view?

Thread: Should I use an Agency to recover charges BCS ??Newbie needs lots of help?

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Should I use an Agency to recover charges BCS ??Newbie needs lots of help?

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