Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

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Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

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BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

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  1. #1
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    saracen01 Novitiate

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    Default Ware v The Woolwich/Barclays ***WON***

    Hi

    Details to date:-

    I wrote to the woolwich requesting the return of my bank charges for the last 6 yearsicon, which totalled £5005, but I rounded this down to £5000, as I had been informed previously that if I was to go to court, this would have to be kept to a £5,000 limit. I gave them 14 days to reply giving me a full refund. I also added that I required 8% interesticon on the £5,000.

    They wrote back to me informing me that it was being dealt with and I would hear within 28 days. Following the 14 days limit, I then wrote back to them, requesting that they acknowledge my letter and advised them that the 14 days had passed and that I would be taking them to court. I then received a letter from them offering me a goodwill gestureicon of £1,000, which I refused, informing them that I wanted all of my money returned in full, I gave them 7 days to do this. I then received another letter, which was an exact replica of the one offering me the £1,000 goodwill gestureicon, I again wrote back to them, including a copy of the first letter where in I had refused the money and informed them that I would be taking them to court.

    I filed a moneyonline claim on 1st December, this was deemed served on Barclaysicon on 6th December and to date have heard nothing from them.

    Similar Threads:

  2. #2
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    Default Re: Ware v The Woolwich/Barclays

    After a defence has been entered (28 days) you will receive a "notice of transfer of proceedings". As Northampton county courticon deal with all MCOL claims, they will then pass it on to your local County Court.

    Once the claim has been transfered to your local County Court, an allocation questionnaire will be sent to you by them. The information on this helps the judge decide which track to allocate the claim too (small claims, fast track etc).

    Nothing to worry about. Your claim is on schedule, it's just a waiting game now.

    Good Luck

    for FAQs & Step By Step click here
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  3. #3
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    Default Re: Ware v The Woolwich/Barclays

    I'm a couple of weeks in front of you, Barclaysicon like to leave things till the last second all the time!

    They Acknowledged service on the 14th day, and the defence arrived on the 27th day!

    Mat


  4. #4
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    Default Re: Ware v The Woolwich/Barclays

    Did you include a schedule of the charges that you are claiming back? Also you should not have asked for 8% interesticon until you did the court claim as this is a statutory rate awarded at the courts discretion, and shouldn't be claimed before that stage.

    It is not just 8% on the total, but 8% per annum on each individual charge, from the date the charge was levied until the date settled. The forums spreadsheets deal with this calculation. Could you please post your particulars of claim to check, as you may need to amend your claimicon to correct the interest element.

    Fed up with bank charges?
    Email your MP TODAY!!!

    Sign the Petition

    When the Liberals and Conservatives were in opposition they both agreed that banks should pay back high bank charges to customers. Nothing seems to of happened since they came into power as a coalition. PPI insurance has been sorted now they should turn their attention to bank charges and help customers get exorbitant charges refunded.

    END LEGAL LOAN SHARKING
    SIGN THE PETITION TODAY



    What's Best for You?


    The Consumer Action Group is a free help site.
    Should you be offered help that requires payment please report it to site team.

    Alliance & Leicester Moneyclaim issued 20/1/07 £225.50 full settlement received 29 January 2007
    Smile £1,075.50 + interest Email request for payment 24/5/06 received £1,000.50 14/7/06 + £20 30/7/06
    Yorkshire Bank Moneyclaim issued 21/6/06 £4,489.39 full settlement received 26 January 2007

    Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

  5. #5
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    Default Re: Ware v The Woolwich/Barclays

    The moneyonline claim form asked if I wanted to claim the interesticon, so I put yes, I just assumed that it was the interest on the whole £5,000 not an annual charge.

    I'll be happy if I just get back the £5,000 that they took from our account. I really don't expect to get a penny from them.


  6. #6
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    Default Advice needed urgently

    I filed a MCOL on 1st Dec, deemed served on 6th December, today is the 14th Day and nothing has changed, my MCOL is still saying issued - it looks like no defence has been entered - can I request judgement today.


  7. #7
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    Default Re: Advice needed urgently

    The bank might defend in the 11th hour at the end of the day.


  8. #8
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    Default Re: Advice needed urgently

    i would advise sendng Barclaysicon this letter if they dont acknowledge by the end of today. it may save you a lot of hassle in the long term.

    Dear Sir/madam

    You have not filed a defence for claim number xxxxxx xxxxx county courticon, and the time to file a defence has now passed.

    I am writing to give you one finale opportunity to make full payment of £xxx

    If I have not received payment in full by 4pm (1 week from now) will enter Judgement in default.


  9. #9
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    Default Re: Advice needed urgently

    I've even called the Court, they have said that no defence has been received from Barclaysicon. If this happens what is the next step, after I send them the letter stating that I will enter judgement in default.


  10. #10
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    Default Re: Ware v The Woolwich/Barclays

    OK - today is day 14 and the court have stated that no defence has been entered. What do I do next

    HELP


  11. #11
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    Default Re: Advice needed urgently

    The court told me they hadent had a acknowledgement, but i got one anyway 3 days late , trust me that letter could save you about 6 weeks if Barclaysicon go for a set asideicon


  12. #12
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    Default Re: Ware v The Woolwich/Barclays

    Hi Saracen, if it goes anything like my case they entered Barclaysicon entered their defence with less than one hour to go to the deadline. They really do like to drag it out as long as possible!

    Woolwich:
    16/08/2006 - requested statements
    £10 cheque returned
    19/09/2006 - statements & list of charges received (£471)
    21/09/2006 - preliminary letter sent
    09/10/2006 - LBA sent
    24/10/2006 - we're sorry letter received (inc. £125 offer)
    30/10/2006 - MCOL issued
    02/11/2006 - Barclays offer increased to £200
    15/11/2006 - Claim acknowledged

  13. #13
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    Default Re: Advice needed urgently

    Have you tried checking your account to see if they have refunded you the money... it is only a though!


  14. #14
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    Default Re: Advice needed urgently

    Quote Originally Posted by saracen01 View Post
    I've even called the Court, they have said that no defence has been received from Barclaysicon. If this happens what is the next step, after I send them the letter stating that I will enter judgement in default.
    There seems to be quite a bit of confusion in this thread.

    You filed on the 1st and it's deemed served on the 6th. We are clear on that.

    They have 14 days from then to acknowledge - not defend.

    Provided they acknowledge, they have a final 14 days to defend. That takes them to the 3rd of January 2007.

    Provided they haven't acknowledged, you can apply for judgement tomorrow. If you intend doing that, do it before 9am then it will be dealt with that day. After 9am and it will be dealt with the next day.

    BUT remember that the Court may have a backlog of paperwork and it's sitting, waiting its turn to be processed. If that's the case, clicking the judgment button won't work. You have to try it and see.

    Furthermore, even if you enter judgment before they acknowledge, if they do so before 4pm on the day you apply, then it will be allowed.

    Don't ask why, I don't exactly know but there you go.

    To follow my case progress, click here to see where I'm at right now.

    Welshman

  15. #15
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    Default Re: Advice needed urgently

    Welshy/others.

    My date for Barclaysicon to respond with a defence is 1st Jan 2007.

    Should I put the letter in enclosed in this post:

    Quote Originally Posted by holly99 View Post
    i would advise sendng barclays this letter if they dont acknowledge by the end of today. it may save you a lot of hassle in the long term.

    Dear Sir/madam

    You have not filed a defence for claim number xxxxxx xxxxx county courticon, and the time to file a defence has now passed.

    I am writing to give you one finale opportunity to make full payment of £xxx

    If I have not received payment in full by 4pm (1 week from now) will enter Judgement in default.
    In next week? Like first class, 27th Dec for arrival before the deadline? What say you?

    Barclays :- Settled March 07:o

    RBS:- Acct Discharged May 07 :o (chase for more and CRA deletion???)
    Barclaycard: - CCA recieved 24/1/07. WOW! :o (GITS!!!) :-|

  16. #16
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    Default Re: Advice needed urgently

    Myself? I wouldn't bother. They know that the further they go along the route to Court, some Claimants are going to opt for the safety net of their first offer because that's human nature.

    They're hoping to save money by testing Claimants' bottle.

    To follow my case progress, click here to see where I'm at right now.

    Welshman

  17. #17
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    Default Re: Advice needed urgently

    If they fail to issue a defence.

    Apply for a judgement and about a week later you will get a letter from Barclaysicon offering you full settlement provided you agree to a setasideicon.

    If you agree and theres no reason not to then about 3 days later you will have your money.

    There is no need to contact Barclays at all.

    Its happened three times to me with Barclays with the same result. I suspect that Barclays are finding this a fairly convienient way of disposing of claims, claiming to have not received the paperwork and paying out without any admission.

    7 actions in progress

    amount refunded so far £6500

  18. #18
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    Default Re: Advice needed urgently

    Quote Originally Posted by rogerebaker View Post
    If they fail to issue a defence.

    Apply for a judgement and about a week later you will get a letter from Barclaysicon offering you full settlement provided you agree to a setasideicon.

    If you agree and theres no reason not to then about 3 days later you will have your money.

    There is no need to contact Barclays at all.

    Its happened three times to me with Barclays with the same result. I suspect that Barclays are finding this a fairly convienient way of disposing of claims, claiming to have not received the paperwork and paying out without any admission.

    OK, but I thought a setaside would apply a longer period than 3 days! Some folks talk of over a month!

    Barclays :- Settled March 07:o

    RBS:- Acct Discharged May 07 :o (chase for more and CRA deletion???)
    Barclaycard: - CCA recieved 24/1/07. WOW! :o (GITS!!!) :-|

  19. #19
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    Default Re: Advice needed urgently

    Quote Originally Posted by Fullyskinted View Post
    OK, but I thought a setasideicon would apply a longer period than 3 days! Some folks talk of over a month!
    If you sign an agreement to agree to a set asisde of the judgement as part of the terms of the settlement Barclaysicon simlpy send it to the court who promptly set it aside uncontested.

    having received the money You in the write to the court telling them the matter is settled.

    Trust me on all three occasions I had the settlement in the bank within three days of returning the forms agreeing.

    If you dont agree to the set aside it can delay things for months whilst they formally apply for it and in all probability be granted it.

    The offer letter is dressed up in all sorts of legal jargon but in essence they will pay you provided you agree.

    Have you been granted the judgement yet ?

    7 actions in progress

    amount refunded so far £6500

  20. #20
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    Default Re: Advice needed urgently

    Ive just checked online again and they havent submitted a defence. I rang HMCS yesterday to confirm the timescale. As I had thought, its 1st Jan!
    So between now and then they have 4 working days left (including today) to submit their defence.

    Guess what Ill be doing (once Ive sobered up enough to type) after office hours on 1st Jan?

    Barclays :- Settled March 07:o

    RBS:- Acct Discharged May 07 :o (chase for more and CRA deletion???)
    Barclaycard: - CCA recieved 24/1/07. WOW! :o (GITS!!!) :-|


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