Steve rs vs natwest :-) **WON**

**steve rs** · 8th December 2006 16:25

hi everybody
i thought i would start a thread of and i will update as i go

I have sent off a letter requesting my statements on the 30th November so i just need to wait now

hopefully it will go fairly smoothly but we will see.

Similar Threads:

**Deller** · 8th December 2006 16:30

Hi and welcome to the site,

You've definately taken the first step into claiming back what's rightfully yours.

Spend time reading the FAQ's and the Step by Step guide as this will stop you making mistakes along the way. Use the letters and spreadsheets in the templates library icon

as these have all been tried and tested in successful claims. Read as many threads as you can especially ones that relate to your bank. This is a SELF HELP site and won’t do the work involved for you. However, everything you need is on here somewhere.

Don't be afraid to ask any questions, no matter how stupid they may seem, but please remember that any advice that you receive is normally based on experience only and that you should seek expert advice if required.

All the best in your claim!!

Useful links to help with your claim

FAQ’s
http://www.consumeractiongroup.c o.uk/forum/faqs-please-read-these/

Letter Templates
http://www.consumeractiongroup.c o.uk/forum/bank-templates-library/

interest Spreadsheet
http://www.consumeractiongroup.c o.uk/forum/bank-templates-library/182-6-interest-calculation-spreadsheets.html

Court N1 form
http://www.consumeractiongroup.c o.uk/forum/bank-templates-library/681-4-particulars-claim-n1.html

Mcol Particulars of Claim
http://www.consumeractiongroup.c o.uk/forum/bank-templates-library/34887-5-money-claim-line.html

**steve rs** · 2nd January 2007 14:39

i received all my statements on the 20th December and have worked out what they owed me and filled in the spreadsheet. i have sent the letter and spreadsheet today lets hope i get the money pretty soon

NATTIE · 2nd January 2007 19:23

Steve, I hope you sent it to Bishopsgate or Customer Relations unit at Borehamwood. They deal with everything related to penalty charges

**steve rs** · 3rd January 2007 09:22

no i sent it to my local branch do you think they will forward it on??
thanks
steve

**Deller** · 3rd January 2007 09:27

I wouldn't worry, I'm sure they will pass it on if need be. In my claim I sent both the prelim letter and the lba icon

to my local branch, and it still resulted in me winning my claim.

**steve rs** · 3rd January 2007 09:29

oh thats good then i got a bit worried then. i have sent everything to my local branch, as i thought as my account was there they would deal with it or pass it on to the relevant department. well lets hope so anyway lol.
cheers
steve

**Deller** · 3rd January 2007 09:34

A lot of people are saying that they are not receiving any sort of offers through their claim. I actually received three, one after the prelim, one after the lba icon

, and one after filing my claim. This may be because I sent my letters to my local branch and they tried to deal with it internally.

**steve rs** · 18th January 2007 11:26

it has now been 16 days since i sent my letter (sent 2nd January) i havn't heard anything what is my next step? do i need to send another letter saying i will take them to court?
thanks
Steve

**Deller** · 18th January 2007 12:19

You now need to send them the lba icon

which can be found in the templates library icon

.

**steve rs** · 18th January 2007 12:32

thanks

do i need to leave the bit on in the blue writing? or is that just if i want to?
thanks
Steve

**Deller** · 18th January 2007 12:53

Yes the blue part is optional.

**steve rs** · 18th January 2007 12:58

thanks

**steve rs** · 6th February 2007 14:11

right i sent the first letter to my local branch and did not get any reply i then sent the second letter to my local brach and also nothing should i send one to the head office or should i go straight ahead with the court case?
thanks
Steve

NATTIE · 6th February 2007 18:10

Local branch would or should have been sent directly to Natwest icon

Customer Relations, Borehamwood. If you are going the MCOL route make sure you use the Bishopsgate registered office address on your claim form for who you are claiming from.

**steve rs** · 7th February 2007 09:51

do you have the bishopsgate address??

**egough** · 7th February 2007 09:59

Head Office address is:
135 Bishopsgate, London EC2M 3UR

**steve rs** · 7th February 2007 14:12

can anyone tell me what you write in claim description on the mcol site. im only asking as i want to get this right thanks

**steve rs** · 7th February 2007 14:14

also this address at bishopsgate do you just put Natwest icon

above it??
thanks
steve

**egough** · 7th February 2007 15:37

Can't help you regarding MCOL as I submitted my claim via the N1 form (which I would personally recommend as you can detail your Particular of Claims more thoroughly that definately helps!). Regarding the Natwest icon

Address, send it recorded (always!) to

National Westminster Plc
135 Bishopsgate
London
EC2M 3UR

Thread: Steve rs vs natwest :-) WON

Thread Tools