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Abbey-received DPA letter on 13/03, received some breakdown till 2004 waiting for the more recent ones(where most charges occurred)
sent reminder email on 17/4/06
called abbey on 19/04/06 to remind them
sent another email on 26/04/06
Approx charges £2500
received £500 refund in dec 06
sent LBA Capital one- sent DPA letter 17/03
Sent prim letter for charges of £260 14/04
Received a refund £109 awaiting further refund of £151
Settled IN FULL Barclay card- Sent DPA letter 17/03 sent reminder 14/04
received info claiming £120
settled in FULL
It took the Hellifax 37 days to supply my info, and they totally ignored every email I sent, every day, for 7 days...
But it still came in the end, as I'm sure yours will. I think this is perhaps just more evidence of how busy we have made them
..
.
Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.
Its just ridiculous well they have until wednesday and i will give them a call!
Natasha
Abbey-received DPA letter on 13/03, received some breakdown till 2004 waiting for the more recent ones(where most charges occurred)
sent reminder email on 17/4/06
called abbey on 19/04/06 to remind them
sent another email on 26/04/06
Approx charges £2500
received £500 refund in dec 06
sent LBA Capital one- sent DPA letter 17/03
Sent prim letter for charges of £260 14/04
Received a refund £109 awaiting further refund of £151
Settled IN FULL Barclay card- Sent DPA letter 17/03 sent reminder 14/04
received info claiming £120
settled in FULL
Well, at last i have just received a reply to my second letter!
It says
I am in receipt of your 2nd letter sent on 10th april 2006 along with a copy of the letter that you sent to us on the 21st march2006. Unfortunately, both of these letters have only arrived in the data protection act department today therefore, i will not be able to process your request quickly enough to reach you by the 30th april as you have indicated.
I have checked your records and barclaycard customer services wrote to you on 24th march informing you that if you required info under the DPA that you would need to send the standard £10 fee to the DPA teamand they would action your request on receipt of this,which is standard procedure. We have not received your £10, however, due to the confusion over the letters and the date of your first request i will send you the information free of charge!
The legal time limit for these requests is 40 days from the receipt of the request and the relevent fee however; i will endeavour to have this info with you within the following 7 working days or no later than wednesday 10th may 2006
Please accept my sincere apologies for the confusion with your request.
hand signed by the DPA manager!!
I like the way they mention "however" its always good news when you see however....
Just for the record i NEVER received a letter from bloody customer services i think thats all bullsh!t...
Natasha
Abbey-received DPA letter on 13/03, received some breakdown till 2004 waiting for the more recent ones(where most charges occurred)
sent reminder email on 17/4/06
called abbey on 19/04/06 to remind them
sent another email on 26/04/06
Approx charges £2500
received £500 refund in dec 06
sent LBA Capital one- sent DPA letter 17/03
Sent prim letter for charges of £260 14/04
Received a refund £109 awaiting further refund of £151
Settled IN FULL Barclay card- Sent DPA letter 17/03 sent reminder 14/04
received info claiming £120
settled in FULL
Hi Natasha, theres been no update on here for a while, just wondering how everything is going?
Abbey Claim
27/03/06 Served Claim, acknowledged 05/04/06, 24/04/06 Defence entered & 50% offer. 25/04/06 accepted 100% ofer via email.
Alliance & Leicester
LBA sent 27/06/06, Claim Started 25/07/06, 14/08/06 Charges refunded!
Barclaycard: DPA 21/04/06. Prelim 12/05/06, LBA 26/05/06, Claim issued on 27th June. Acknowledged 03/7/06, 20/10/06 Court Date Set: 8th December
Barclays: DPA 21/04/06, statements arrived 02/05/06, prelim 06/05/06, 21/05, LBA, Barclays offered 50% 1 day after LBA deadline. Refused and claim started 5/6/06. Acknowledged 9/6/06, defence entered 07/07/06, allocation questionnaire sent off. Court Date October 25th, case settled 24/10/06
I sent preliminary letter and they sent the standard reply, how they think there charges are legal etc.
I need to send the letter before action now.
I've just been pre occuiped and busy recently but i need to get on with it!
Regards
Natasha
Abbey-received DPA letter on 13/03, received some breakdown till 2004 waiting for the more recent ones(where most charges occurred)
sent reminder email on 17/4/06
called abbey on 19/04/06 to remind them
sent another email on 26/04/06
Approx charges £2500
received £500 refund in dec 06
sent LBA Capital one- sent DPA letter 17/03
Sent prim letter for charges of £260 14/04
Received a refund £109 awaiting further refund of £151
Settled IN FULL Barclay card- Sent DPA letter 17/03 sent reminder 14/04
received info claiming £120
settled in FULL
Yeah, well from what ive heard on T.V, the OFT and the banks are trying to make £12.00 an acceptable bank charge. This has not come into affect yet and therefore we can claim the whole amount, Im hopefully going to claim back everything before any changes are made. I cant afford the court fee at the moment so im doing it all on the 23rd lol when i get paid
Abbey Claim
27/03/06 Served Claim, acknowledged 05/04/06, 24/04/06 Defence entered & 50% offer. 25/04/06 accepted 100% ofer via email.
Alliance & Leicester
LBA sent 27/06/06, Claim Started 25/07/06, 14/08/06 Charges refunded!
Barclaycard: DPA 21/04/06. Prelim 12/05/06, LBA 26/05/06, Claim issued on 27th June. Acknowledged 03/7/06, 20/10/06 Court Date Set: 8th December
Barclays: DPA 21/04/06, statements arrived 02/05/06, prelim 06/05/06, 21/05, LBA, Barclays offered 50% 1 day after LBA deadline. Refused and claim started 5/6/06. Acknowledged 9/6/06, defence entered 07/07/06, allocation questionnaire sent off. Court Date October 25th, case settled 24/10/06
Capital One tried to offer me the difference between £12 and £20 but i didnt agree, then they gave me back everything.
Well best of luck with your claim
Natasha
Abbey-received DPA letter on 13/03, received some breakdown till 2004 waiting for the more recent ones(where most charges occurred)
sent reminder email on 17/4/06
called abbey on 19/04/06 to remind them
sent another email on 26/04/06
Approx charges £2500
received £500 refund in dec 06
sent LBA Capital one- sent DPA letter 17/03
Sent prim letter for charges of £260 14/04
Received a refund £109 awaiting further refund of £151
Settled IN FULL Barclay card- Sent DPA letter 17/03 sent reminder 14/04
received info claiming £120
settled in FULL
Hows everything going, no update on here for a while. PM me if your restricted to words etc.
Abbey Claim
27/03/06 Served Claim, acknowledged 05/04/06, 24/04/06 Defence entered & 50% offer. 25/04/06 accepted 100% ofer via email.
Alliance & Leicester
LBA sent 27/06/06, Claim Started 25/07/06, 14/08/06 Charges refunded!
Barclaycard: DPA 21/04/06. Prelim 12/05/06, LBA 26/05/06, Claim issued on 27th June. Acknowledged 03/7/06, 20/10/06 Court Date Set: 8th December
Barclays: DPA 21/04/06, statements arrived 02/05/06, prelim 06/05/06, 21/05, LBA, Barclays offered 50% 1 day after LBA deadline. Refused and claim started 5/6/06. Acknowledged 9/6/06, defence entered 07/07/06, allocation questionnaire sent off. Court Date October 25th, case settled 24/10/06
Natasha V Barclaycard
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