Thread: Financial Ombudsman

Hi,

I am at the stage just before I make a court claim (scheduled for 11 Dec). My question is, did anyone who got this far get a letter and a leaflet pertaining to a financial Ombudsman? I have just received such a document, accompanied by a very confident sounding letter to the effect of "we have been transparent and are comfortable with our charges policy". I suppose I should just ignore this and plow on?

I was just curious to see if anyone else had got this response i.e. is it a standard Nationwide platitude?

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Thanks for the reply. I think I'll write to them; something to the effect of "thanks for your letter but I still intend to start court proceedings as per my original schedule", as you suggest.

From the letter I get the impression that they think it is unreasonable for me to take action in that their charges are stipulated when you open an acoount i.e. they keep missing the point that the charges are stipulated - that's not in dispute - but they are also unjustifiably exorbitant. I guess they know this which is why they continually fail to address it in their correspondance.

Hi Kirstytwin + Leon3001,

I think that I saw on another thread somewhere that if U keep transferring (...obviously spare) money between different current accounts it shows up on future credit scores as a larger amount coming into your accounts every month and so enables U to have a higher limit on CC's...if needed.

Am not sure how much mileage there is in that?
...but whilst Nationwide haven't told U when/if they are closing your flexaccount yet, U might want to look into it further?

Hope to have given U both something to think about that may be beneficial!

Thanks for that info v interesting; I'll consider it in future for sure.