Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
I sent my SAR to Barclaycard recently as I'm missing a few statements. I got a letter back today with a bunch of statements from 2004 - Sept 2005 and every statement says £0 balance, 0 transactions, etc. Now, I know I used it during that time so I compared them to the statements I have and it appears that in December 2001 Barclaycard changed my account number. The number I put on my SAR (taken from a statement as I've cut up my card) was my OLD account number. Why would they have changed it?
I used the spreadsheet anyway to work out my charges from the statements that I have, I think the missing ones will not have any charges on them anyway as there is a clear balance on statements either side of the missing few. However, the first 3 charges come under the OLD account No and the other 5 charges come under the NEW account No. How do I proceed with this claim? Do I need 2 spreadsheets, but one claim letter? Very confused....
Your SAR should result in them sending all info they hold but if you quoted the account number they've probably used this an excuse to just send what you asked for. You are still entitled to the rest of the info if you need it.
You can put these together on one claim and one spreadsheet, I did one for GE Money for several accounts and just added another column and listed the account numbers so there would be no confusion!
Thanks for the advice - galileo, it could well have been due to losing my purse, I remember losing it when doing teacher training which was at that time so that probably explains it.
janquinny, I'll do as you advise and add another column to the spreadsheet to save confusion - it's only a claim for £212 but every bit helps!
Weird thing with Barclaycard - Advice?
to Barclaycard recently as I'm missing a few statements. I got a letter back today with a bunch of statements from 2004 - Sept 2005 and every statement says £0 balance, 0 transactions, etc. Now, I know I used it during that time so I compared them to the statements I have and it appears that in December 2001 Barclaycard changed my account number. The number I put on my SAR
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Re: Weird thing with Barclaycard - Advice?
