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3months after Buying a car from carcraft merseyside - i get a flat tyre, so after taking it to ATS they inform me that the tyre pre - purchase was illegally repaired and so the car was made unroadworthy.
You could inform Trading Standards as they can enforce the Road Traffic Act, but to be honest three months after the time of sale it might be more difficult for them to take action and prove that it was definitely sold in that condition.
Have you complained to Carcraft yourself yet, and what have they had to say?
You could potentially ask for compensation as the car was not of satisfactory quality when sold as a tyre was illegal (under the Sale of Goods Act) and see how you get on.
The Act does say that normally you have to give the original trader an opportunity to put the fault right but in this case I would argue that you didn't know that the tyre was at fault until the work was already being carried out.
Please note I'm not insured in this capacity, so if you need to, do get official legal advice.
Carcraft are asking for a statement off ats (which they now have)
Trading standards quoted the sales of goods & the supply of Goods ACTs
AS well as this tyre i had the other three checked and one has preished to the point of illegalness dur to prolonged standing in one position that takes longer than 3 months
Its in car crafts hands now.
but i will take this matter further if i am pushed to the extreme by there incompetance
i went into carcraft today looking for a vehicle to use as a runabout for business. i chose a vectra cdti which was priced at 13995. afterchecking the car's value with various motor traders who i know and with vauxhall, the retail value was established as being 12k. so they were asking 2k above retail book.
i neg the price down to 12,250, an acceptable price for the car. then the finance side. Carcraft offered me a flat rate of 7% which i was unhappy with as i have recently bought my wife a new car at a flat rate of 4.5%.
they told me that the best rate they could do was 7% as they had dropped the price of the car. i agreed, supplied my details and awaited the results of my credit check.
i am extremely up to date with contents of my credit file and subscribe to both equifax and experian who keep me up to date with any changes to my files. I have a good rating.
Carcraft said that i had been declined by 7 out of 8 companies applied to and that they had got me accepted at a flat rate of 11% (23% apr).
i flipped.
to cut a long story short, after lots of internet based investigation-
carcraft are actually selling sub prime finance, they make there profit from selling expensive insurances and expensive sub prime finance, not to mention that all of there cars are thousands over book value.
they do not offer prime finance.
they lied to me by saying that i have been declined by 7 companies trying to get me to accept a high interest rate finance agreement.
there are pages and pages of complaints about the above on the net.
surely what they are doing is ilegal. i checked my credit ratings when i got home and they remain unchanged.
the av joe who walks in will almost certainly be caught out by there high finance rates and expensive cars and insurance's.
tHEY LIED TO ME TOO AND SAID THEY HAD APPLIED WITH LOADS OF COMPANIES. But when I checked my file, they had gone straight to british credit trust who gave me a lovely 24% apr
tHEY LIED TO ME TOO AND SAID THEY HAD APPLIED WITH LOADS OF COMPANIES. But when I checked my file, they had gone straight to british credit trust who gave me a lovely 24% apr
Bastards
lol say what you mean barney!!
post office
WON 12/11/06
abbey
LBA sent 30/10/06
MCOL claim submitted 8/11/06
allocation questionnaire sent 16/12/06
schedule of charges sent 16/12/06
WON
3months after Buying a car from carcraft merseyside - i get a flat tyre, so after taking it to ATS they inform me that the tyre pre - purchase was illegally repaired and so the car was made unroadworthy.
Does anyone have any experience like this and any sccess chasing them up after.
Cheers
Steve
We bought a car from carcraft told that the vehicle had no signs that there had any work done to it. Excited and people who know nothing about car were purchased it. Things pretty quick dtarted going wrong with the car one main thing the exhaused snapping when we were thankfully just pulling up into the driveway (any faster i cant even imagine what would have happened)
we took it to a garage to be fixed price £800+ they told us a exhaust should never be in this state on a car of this year?
We then had a independant report done on the vehicle which has had panels replaced but could not tell us if structural damage has occured we refuse to travel in (our kids and our saftey) or pay for this vehicle but will anyone accept responsibility. This is now 3 years on.
When we went back to carcraft they told us occasionally you do get a bad on in the group but were still not prepared to do anything.
I bought a car from CarCraft last week - love the car, but they tried to take me for a ride several times on the credit.
We moved house last month, and our last house had a dodgy tennant about 6 months before so our credit took a little bashing - but after checking my credit score I'm actually alright - 4 out of 5 stars currently. If you go to checkmyfile - Credit reference, Credit file, Credit score, Rating they get your credit files off the 3 major agencies (experian, equifax and callcredit) - it's cheaper than the online system for each of them individually, but for all 3!!
Anyways - checking that, I'm alright... and I am... Im on good salary, and a week before I got offered 4.5% for car finance with Vauxhall - so I was confident the low rate I got the sales guy down to would be fine.... but no... I got a call back saying I was declined by the prime lenders and that I will have to up my payments by £100 a month to cover an APR of nearly 30%!! When I laughed and told them to stick it, they knocked enough money off my 07 Focus Zetec that it covered the unbelievably high APR cost, so I'm basically paying the same... but they are covering the APR costs... but I'm disgusted to think they didn't even try the prime lenders in the first place. I will be checking all my files this month with interest, if I only find one check and it is with their dodgy Credit Plus people (who had the same hold music as CarCraft - a coincidence? I think not!!) then I will be kicking off with them big time!! GRRrrrrrrr.
Also forgot to mention - in the last week I've had a flood of new junk mail offering me loans, todays was a classic - from a company I had never heard of offering me, wait for it, £300!!!! Wow, and that's only £9 a week... amazing... but it gets better... the APR was 109%!!!!! WTF?! Only started once I got my credit through CarCraft. Not happy one bit with that one, I deliberatly keep off radars of junk mailers by opting out of everything. Now I'm gonna have to request from all these companies who sold them my details... when it gets back to carcraft thats another thing I'm gonna have them for!!
Also forgot to mention - in the last week I've had a flood of new junk mail offering me loans, todays was a classic - from a company I had never heard of offering me, wait for it, £300!!!! Wow, and that's only £9 a week... amazing... but it gets better... the APR was 109%!!!!! WTF?! Only started once I got my credit through CarCraft. Not happy one bit with that one, I deliberatly keep off radars of junk mailers by opting out of everything. Now I'm gonna have to request from all these companies who sold them my details... when it gets back to carcraft thats another thing I'm gonna have them for!!
Unfortunately, you do have to Opt-Out of passing your information on to third parties. Usually you need to tick a box to say you disagree with your details being passed on to other companies. The Freedom Of Information Act 2000 will give more details on the legislation surrounding 'selling on' information.
With regards to Carcraft and finance applications... what stopped you getting your own finance with a different company? There are many ways of getting money over the Internet. All you need to do is get the money in your bank and buy a car with cash. The majority of people who buy cars from second-hand car dealerships cannot afford prime finance and therefore prime lenders are not always offered.
My advice to all readers is to do your research before buying a car. You don't buy your house without searching different mortgage lenders! So why rely on a car dealership to find you car finance? It just shows how lazy some people can get!
You think you got it bad... I'm in court with carcraft. They sold me a crash repaired, re-sprayed vehicle, which I can prove. I also have evidence of lying, bad in house operating practices and more. The court costs are so high and it takes up so much energy getting to court that it is likely they will get away with it... Part of the problem is that in law you have no leg to stand on because if you 'inspect' the vehicle before you buy (which means if you look at it) then it is sold as seen, irrespective of whether its a pile of cr*p or not
Having been in court with this, trust me I know many of the details. If you get finance on the vehicle it does not come under the sale of goods act, it comes under the implied terms as part of the hire purchase agreement, this is because the hire (purchase) company own the car.
Part of these terms are that if you inspect (look at) the vehicle it pretty much signs and seals the deal. So whilst 'sold as seen' can't be used as a broad term it is in fact, unfortunately a fact! ... there's a lot more to it than this but in a nutshell that's the truth, if you 'inspect' the vehicle before you take it you have little room to complain in law.
Trust me it sucks, especially when you can prove the vehicle was 1 year old, resprayed to a different colour and has a bent rear chassis... And they still could may get a way with this, it's very unjust if you ask me but I will keep this forum informed, the case is adjurned until the New Year and I am going to try and battle on with it but the lawyers soon eat up the money!
I am in the throes of rejecting a car bought from Carcrafty.
The tld me it had a "Full service history" and that they'd send it to me when it arrived.
I now know it does NOT have a full history but they have now clammed up and do not phone back.
They've had the 28 day letter and I intend to take it as far as possible.
So, in this case, the principle of sold as seen could not be applicable even as a principle.
Part of these terms are that if you inspect (look at) the vehicle it pretty much signs and seals the deal. So whilst 'sold as seen' can't be used as a broad term it is in fact, unfortunately a fact!
The term implied by subsection (2) above does not extend to any matter making the quality of goods unsatisfactory—
which that examination ought to reveal.
So you can't say you have examined the car and any faults are your problem.
Trading Standards wants your help
Dubious website businesses Conterfeit alcohol and cigarettes Illegal sales of alcohol, tobacco, knives & fireworks to children Cowboy builders or tradesmen Car clockers Counterfeiters Aggressive selling
Never phone or accept phonecalls from debt collection companies.
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Please please please help me .... I too have become a victim of that horrid company and do not know what to do !
I bought a car on 9th March after I spoke to the salesman to see if the car that I purchased was of similar running costs as my old Volvo S40 - he used aggressive sales tactics and I brought a car that was not economical (20mpg and over £400 in road tax a year)
I asked to replace the car 2 days later because I thought it was my fault and was dealt with in what I can only describe as a violated way...
I am a single parent and living off benefits and did mention this to the salesman - whilst taking my particulars he asked me what I did before - when I told him he said "oh that will get you your finance"....
I was at my wits end and decided to return the car on 31st March and hand over the keys and request a full refund due to misrepresentation .... they are defending the claim in court even though I have a witness to everything the salesman said....
I have read so many complaints online that I don't know how they are getting away with it !!!
So this has already got to the court stage, did you implement this?
Did the salesman actually say how many miles to the gallone etc; it will do or say the car will suite your needs after you told him you were on benefits? Did you actually say you needed an 'economical' car?
Need to seperate the reason for rejection and be able to quote something that he said that does not match up with the car.
Trading Standards wants your help
Dubious website businesses Conterfeit alcohol and cigarettes Illegal sales of alcohol, tobacco, knives & fireworks to children Cowboy builders or tradesmen Car clockers Counterfeiters Aggressive selling
Never phone or accept phonecalls from debt collection companies.
If you don't believe you can win, there is no point in getting out of bed.
_________________________ ________________ _________________________ ___________________
Having been in court with this, trust me I know many of the details. If you get finance on the vehicle it does not come under the sale of goods act, it comes under the implied terms as part of the hire purchase agreement, this is because the hire (purchase) company own the car.
Can you link us to that bit of legislation please.
Trading Standards wants your help
Dubious website businesses Conterfeit alcohol and cigarettes Illegal sales of alcohol, tobacco, knives & fireworks to children Cowboy builders or tradesmen Car clockers Counterfeiters Aggressive selling
Never phone or accept phonecalls from debt collection companies.
If you don't believe you can win, there is no point in getting out of bed.
_________________________ ________________ _________________________ ___________________
Carcraft AGAIN
Naughty Carcraft Selling illegal unroadworthey cars.
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Re: Carcraft AGAIN
Originally Posted by barney982
