Halifax home insurance.

I have been systematically overcharged for home insurance by the halifax which they refuse to refund my original policy cost was £737.35 and the re-applied for policy cost was finally settled at £337.54 for identical cover, an annual overcharge of £400.00.

If you are a Halifax policy holder of a few years standing, log on to :-http://www.halifax.co.uk/insurance/insurance_home.shtml click the Home Insurance Quote and follow the instructions; you will find that a quote will not be given as they already have details on file. The information that blocks the quote is the address and the date of birth of the oldest resident (if you try next doors address or change the date of birth [one day older will do] and ‘hay presto’ a new quote will be displayed). I think you will be amazed at the result !

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John,

I encountered the same problem last year, £230.00 off my bill.

Well done, I'll take another look'

Al

Sorry John, but i am on the halifax's side for this one. I used to work in a call centre and those queries were quite frequent. Insurance prices vary on a day to day basis. Its a bit like buying a pair of shoes and then finding them cheaper a month later in the sales. Or plane tickets, tv, or anything else. The price was set at the time based on claims criteria and so on, the market has since changed, they have changed their loadings for your particular area and so on. Your only other option would be to cancel the insurance with the halifax (check what the refund would be, also there is a cancellation charge of about £30-£50 depending on the company) and then set up a new policy online. Yes, a silly method, but that's the system at the moment.

Its life, sometimes prices go up and sometimes they go down.

Hi, you must be a spy - renewal quote £737.35 similar to year before - call centre quote £337.54 a reassessment of 218.45% hardly a day to day variation ! My wife works in another division of the halifax (this why I used them in the first place) and workmates of hers have also been systematically overcharged !