Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    tabac Novitiate

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    Default Start with a phone call?

    Hi,
    New to these threads, I've just rec'd a letter form NW, and it has charged me £21 cheque misuse fee, and unpaid standing order fee £30. and lots of them!
    All of these add up to over a £100 for the month. I've searched these threads and cannot see anywhere what is thought reasonable for these charges? What are they allowed to charge?
    Also they have blocked my card to a limit of £50 even tho it says on the back £100 - and they did not inform me of this.
    I was thinking of just ringing them first to ask (nicely) for my money back, but wondered if anyone had the correct dept and number to speak to?
    Also I have so little time (and brains) to spare that I'm thinking of getting a company in to get back my money from Lloydsicon, has anyone used one, can you recommend one?
    Thanks,
    Tabac

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  2. #2
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    Janet-M Authoritative Janet-M Authoritative Janet-M Authoritative Janet-M Authoritative Janet-M Authoritative Janet-M Authoritative Janet-M Authoritative Janet-M Authoritative Janet-M Authoritative Janet-M's Avatar

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    Default Re: Start with a phone call?

    Hi and Welcome
    You would be best reading the FAQ's and the step by step guide as these are tried and tested .It is very important that you fully understand that you are taking on a multinational company with unlimited funds so you can't just jump in ,you must be fully prepared and the only way of doing that is reading .


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  3. #3
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    Default Nationwide Address

    Hi
    At long last ready to post the letter, but I have seen three different addresses on this site - who should I send the first letter to? ie the one where you attach your Breakdownicon of illegal charges?
    Thanks. T


  4. #4
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    Default Re: Nationwide Address

    Hi - use the Swindon one.


  5. #5
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    Default Re: Nationwide Address

    Thanks vnk.


  6. #6
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    Default 14 days - could you clarify 14 Business days

    Hi,
    I have just sent my initial letter off with spreadsheet - and was looking around this site to see if it was 14 business days, and not to include weekends. Found the info I needed but wonderd would it be possible to add this to the relevant part in the FAQs and wherever else it appears. So every time the 14 days are mentioned it includes the words 'business days' ?
    Many thanks.T


  7. #7
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    Default Re: 14 days - could you clarify 14 Business days

    How've you reached the conclusion that it should be 'business days', tabac?

    As far as I'm aware, we mostly work in 'calendar days'.


  8. #8
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    Default Re: 14 days - could you clarify 14 Business days

    It is 14 callendar days .. but I can fully understand why you would ask


    When you want to fool the world, tell the truth.

    Advice & opinions of Janet-M are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any
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  9. #9
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    Default Re: Start with a phone call?

    three threads merged
    Can you please keep to one thread for each of your claims as this in your own interesticon.You will get a much more informed answer if people can see at a glance what you have done so far


    When you want to fool the world, tell the truth.

    Advice & opinions of Janet-M are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any
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