Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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Thread: Please Help!!

  1. #1
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    boxerlady Novitiate

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    Default Please Help!!

    Hi Im a newbie so please bear with me. I have an account and am in abit of diffcultly at the min. I asked to extend my overdrafticon slighly but was told "it would be unethical of me to do that" yet they are quite happy to "ethically" apply bank charges to my account for going slightly overdrawn and I mean slightly! They also threatened to refer me to credit control and close my account...can they do this?? I know they need to give me 30 days notice under the Banking Codeicon but really this is a little extreme. Why do they apply charges to an account that is already struggling? They apply charges on top of charges and this escalates the problem.


  2. #2
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    Default Re: Please Help!!

    hang on in there boxer I'll ask for some advice for you
    Freebird

    1/6/06 request charges
    16/6/06 received charges
    18/6/06 first request for refund
    3/7/06 "No" letter from bank
    13/7/06 LBA
    7/08/06 handed claim to court
    10/8/06 court stamped as date of issue
    24/8/06 deemed to be served
    25/8/06 Sechiari filed acknowledgement of service
    6/9/06 defence served
    9/9/06 copy of defence and AQ received by me
    25/9/06 deadline for AQ submission
    25/9/06 call Sechiari confirm safe receipt of my AQ
    26/9/06 received copy AQ from Sechiari
    29/9/06 letter to SCM to say "you want 1 month to settle, so settle"
    18/10/06 after "strained communications"and how !
    verbal offer of full settlement with conditions
    communications rejecting conditions from me
    5/11/06 received letter offering settlement with conditions
    7/11/06 sent fax rejecting conditions etc
    14/11/06 unconditional settlement in bank and how !

  3. #3
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    Default Re: Please Help!!

    Hi Boxerlady, welcome to the forum.

    Closing an account is always a possibility with any bank, although some are more likely than others.
    To close an account for retaliatory reasons is in contravention of the Banking Codeicon. Although they would probably say that they closed the account because you were overdrawn.

    I would suggest that you open a parachute accounticon just in case.

    Click on this link for information regarding parachute accounts...

    I also suggest that you spend a couple of days reading the FAQs and the step by step guide. That should answer most of your questions.
    Open your own thread in the appropriate bank forum and post any questions and progress reports there. You will be able to draw on the experience of other users who are also dealing with your bank.

    If you have any problems then post.

    Good luck with your claim.


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  4. #4
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    Default Re: Please Help!!

    what bank is it boxer?

    that was a silly question.
    senior moment there.



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  5. #5
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    Default Re: Please Help!!

    Following on from my previous post.....

    Quote Originally Posted by boxerlady
    They also threatened to refer me to credit control and close my account...
    I think that this refers to their own loans and credit department who normalyy are the ones who deal with overdrafts etc., not any external agency.

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  6. #6
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    Default Re: Please Help!!

    Boxerlady this lot will definitely close your account so you should open another one immediately and then start the process of reclaiming your charges.

    Regards



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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE