Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
If I was you I wouldn't play their games anymore, start playing by your own rules. Don't wait for them to act on the DPA request.
I assume you sent them the £10.00 with your DPA request, if so now send a prelim letter telling them you want all charges returned.
By the time their 14 days runs out, you should have a list of charges from them, if not just progress to the next stage and estimate your charges and report them to the ICO.
Hi Lee
got dates wrong above think they have 18 days.
I wanted to get both Lloyds letters sent originaly
1. for bank account now.
1. for loans in collections
and the one to the bank account for charges contained the £10.00
I couldn't afford to put £10 in both and both recorded delivery, so i deleted the section i enclose £10 but i left in the requests for manuel intervention..figure can pay the funds anytime once they process my request.
The main thing is the clock is ticking.
The way these collections agency are behaving they will be lucky if i dont sue them for uncessary stress.
Im concidering holding back all payments untill i get a result.
And im determined to get this guys name released and attached to this letter, then i can push that the letter was sent in spite.
no ideal where it will get me but ive nothing to loose.
BL
PS.
Also in the ignorant conversation the man advised my letter was recieved and my letters! had been sent, but ive recieved nothing and this was stated on the 13 th April still no sign. I also think i should request a copy of the conversation any ideal how?
i deleted the section i enclose £10 but i left in the requests for manuel intervention..figure can pay the funds anytime once they process my request.
The main thing is the clock is ticking.
Wrong. The clock only starts ticking once they've had payment.
Pay them NOW. You can't rely on the hope that maybe they'll do it for nothing, as they have sometimes in the past, they are wising up to the whole thing.
Apologies to people who I was in the process of helping, I may be gone some time.
Can i ask if i have been told on the phone by a collection centre employee that the letters i requested in my communictaion, have been sent, can i with that statement, (i have not recieved and i belive not sent), now push for it to be provided?
I have heard nothing as yet from the collections center, collections centre advise resend a fresh request? do i keep to teh original date? they have 10 days but know nothing about the original request.?