Thank you for your letter of 1st December with your offer to settle my case.
Unfortunately, although I appreciate your offer, I am unable to accept under the terms you request.
I will be happy to accept the payment only if you undertake to remove the default, which you have registered against my name with the Credit Reference Agencies. Once you have confirmed that you will do this and I see the evidence that you have I will gladly discontinue my action.
Pending your confirmation of this I am returning your cheque, which I note you have made payable only into my
Natwest
account, which I understood to be closed, thereby making it impossible for me to access the funds.
I am unable to agree not to disclose any detail of the background of this claim, as I am a member of the Consumer Action Group and have already discussed aspects of my claim with other members.
I look forward to receiving confirmation of your intention to comply with my requirements very soon.
Yours sincerely,