sally v NatWest ***WON***

**sallysas** · 29th November 2006 18:50

Posted SAR icon

today using Royal Mail's Proof of Posting which is free. Looking forward to a good Easter. By the way, why does my signature icon

not appear at the end of a posting? I'm not very good technologically

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**jcasey2408** · 29th November 2006 19:05

With regards to your signature icon

have you saved it when you change it. also it doesn't always show up, strange but thats just the way it is.
Good luck with Natwest icon

i had mine settled in full today.

**sallysas** · 30th November 2006 00:40

Yes I did save it. At least it is not me then. Congratulations, have a lovely Christmas

**natwesttookmymoney** · 30th November 2006 00:50

You have to click the 'post message' button on the SECOND box down, the additional options one.
And even then it doesn't always work.
Westy

**natwesttookmymoney** · 30th November 2006 00:51

Like then. It didn't work!

W

**sallysas** · 14th December 2006 00:53

Data arrived on Monday. Totalled everything up and it comes to £2700ish including £10 data request fee. At least I have been paying attention and NOT added interest icon

charges. 8% later when we get to court will do me nicely.

Vampresses spreadsheets are so easy to use. Will make a donation icon

next week when it is payday. Life is going to be so much easier this time next year. Printer has given up the ghost so sending any info out will have till I buy a new one. Hey ho.

I am with the CCCS and they are making payments to Nat West for me so I suppose it will make sense to pay off my indebtidness to Nat West with part of the above. I will still have quite a bit left over.

Has anyone else had statements without covering letter? This means that they have not addressed the issue of manual intervention. I have a mind to insert paragraph in Prelim letter about this so it does not come back to bite me later. Although after last night's excellent Money Programme do we still need to have feedback from them about this.

I had a look at Money Programme's website and this one is so superior with all the templates/helpers/moderators/ old experienced claimers.

Oh and I have sorted out have to add signature icon

if anyone is interested. Just press "preview post" below before "submit reply". (don't forget to submit though - especially if it is a long reply.

**bram stoker** · 14th December 2006 01:03

Hi Sally,

Did you get your statements in torn brown envelopes by any chance? I'm a Natwestie too. Just wondering if Natwest icon

have improved since I complained 6 months ago.

Thanks for the compliment on my SS. Glad they are of use.

Don't worry about the manual intervention. I don't believe there is any, and they've had there chance to tell you there is.

Be careful which spreadsheet you use. Go with only what you are confident with. Have a good read of my notes.

Good luck.
Vamp.

**sallysas** · 14th December 2006 01:20

They arrived in one A4 envelope 2nd class. Good job they don't work for Birmingham City Council as we have to use A5 envelopes to keep public costs down when documents are posted back to their owners. Still, at the moment keeping costs down won't be bothering the banks.

I will look at your other spreadsheets as you suggest but years ago I did Clait and got used to excel. I like it's clean lines.

**bram stoker** · 14th December 2006 01:22

Excel is my favourite. I use Google in order for everyone to be able to use it.

Was it a brown envelope? Was it torn?

**sallysas** · 27th December 2006 21:36

Oops, sorry Vampiress - didn't realise you had posted. Brown envelope strong so info intact. There had been a letter in there from them re manual intervention. I was too quick to file it away.

Just one quick question if anyone can help. Can I claim 'Default Notice Fee' or not? Prelim letter going off soon as I have an answer. Many thanks in advance. Sally

**sallysas** · 27th December 2006 22:21

If it's a fee you can't claim it. This is a mantra - or should be.

Experian have an on-line service which is free for 30 days. I signed up for this and discovered there was no default outstanding so that is one problem out of the way. Just like everyone else I am nervous now in case I have claimed incorrectly. Hey-ho, at least I have taken another step towards financial independence.

**sallysas** · 9th January 2007 21:05

Surprise, surprise '...sorry we have not yet responded............ will respond as soon as possible' Thanks Nat West but the 14 deadline runs out in a few days. At least they got my prelim.

NATTIE · 9th January 2007 21:09

Sally- lba icon

goes to Customer Relations Unit, Borehamwood, Possible delay may have been caused if it was sent to branch and default fee is a YES, missed it earlier on the thread

**Michael Browne** · 9th January 2007 21:25

Love the passport photo. Is that really you? Very.......natty!! Bow tie gives you a certain gravitas and sets you apart from us riff raff account holders

NATTIE · 9th January 2007 21:33

One is pleasantly pleased and also hijacking a thread at the same time.

**sallysas** · 10th January 2007 00:53

'No, no, no no, no, no, no, NO' to quote Vicar of Dibley. Sorry, but if you are giving excellent advice hijack me any time!!! Life has been one roller coaster today and then some. 3 questions, sorry 4:

How come I can claim default notice (08/09/05) and why sent lba icon

to Borehamstead. I sent prelim to Bishopsgate address. I did wonder why reply came from Borehamstead. Thought it was just a complaint dept. Love the bowtie by the way.

3. Cheque still not cashed. When do I add it on?

4. I am with the cccs. Natweststaffmember could I e-mail you privately about this. Call me paranoid but I am assuming the banks monitor this website

The fact that site workers/mediators are responding to my relevant postings (see below if interested) in the last 2 days is proof that I have been been on the right track on my own and when I REALLY NEED HELP you are there for me and all of us. Bless you for your consideration, and encouragement when you are not silent

Sally

**sallysas** · 16th January 2007 12:43

letter before action icon

going off to:

Mr S Highley
National Westminster House
225 Shenley Road
Borehamwood
WD6 1TE

today. Have added on default fee and £10 data cheque. If they havn't presented it yet that is not my problem. Time to start reading up on court action I suppose. Going into town soom to get info from courts.

**East Wind** · 16th January 2007 13:07

Ah! The good old MR S Higley! Poor man! Must be having an awful time at the moment! I have received numerous 'erm....uh....erm.....you r letter is being investigated please be patient' letters from him! He must be inundated at the moment! Serves him right for working for such a greedy organisation!

**sallysas** · 17th January 2007 20:56

They must surely be thinking 'oh no - not another one'. When I get some CAG icon

stickers for the other 999 claims I have YET to file I expect to be treated with a mixture of respect/horror. Well, it costs nothing to dream.........

Had a lovely discussion at the court yesterday. I have to fill out an application form for either excemption/remission and they only need whatever WTC form I have available for this financial year. I wonder if it varies from court to court? Other peoples stories have varied. Well I will find out in a fortnight. If the court date falls at an inconvenient time as long as I tell the court 7 days before I have to attend (if necessary) they can move it.

**sallysas** · 19th January 2007 21:27

Well blow me to Bermuda!! '....... however as a gesture of goodwill icon

and without admission of liability or error, in this instance we are prepared to offer the amount of £2921.00 paid direct into your account'.

Took them 2 days to respond to my letter. Taker note anyone new to this forum. 'We'll get back to you some time when it suits us' response to prelim - 2 days when they realise you are serious. Am I going to accept this? Nah, I want all of it thank you very much. Serious reading to commence this weekend to file at court next week. How I love this site

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