Thread: £5 a statement

Originally Posted by rhianweir

hi i have just been in to branch and they are asking for £5 a statement is that right

Yes if you ask for the statements they can charge you £5 each.
However you need to send the SAR this asks for a list of transactions or alternatively a set of statements. This cost a maximum of £10.
please read the faqs and step by step instructions this will avoid mistakes.


http://www.consumeractiongroup.co.uk...ction-act.html

Originally Posted by rhianweir

thats great thankyou . my husband has just paid the £5 a staement what can i do he has paid £300

did he send the SAR or just ask for the statements, has he recieved them yet?

Originally Posted by rhianweir

he went in this morning after i did without me knowing i got a call from him saying he has ordered them at £5 a time we wanted 60 statements

Please tell me he can cancel them!! Ring the bank ASAP and cancel the statements.

Originally Posted by rhianweir

too late they have already printed them they haqve charge £5 a statement

CAn you not ask them to refund the cash as it was a mistake? I would draft a letter asking for the cash back.

Originally Posted by redsue

I think this highlights the importance of reading the step by step instructions and FAQs throughly before starting out.
However, on the plus note you don't have to wait 40 days to see how mcuh they have taken from your account and can therefore claim your charges back quicker - good luck - keep us posted

Theres a plus side!

Are you going to ask the bank to refund the money for the statements, I will draft a letter for you if you like.