Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
That doesnt really answer my question.
Before I take the risk of starting a claim, paying court costs etc, I'd like to know why no one has won. What makes Eggs defence more airtight than say any of the other banks. If they cannot be beaten, then why bother?
From what I have read Barcotes situation was a one off that ended up in court. He won because Egg didnt show up and they are now appealing, so he hasnt even won just yet.
Another thing that concerns me (from reading posts) is that the only way you have a remote chance against Egg is if your account is closed or balance paid off fully. What if we are not in a position to do this? Will it mean Egg can simply counter claim?
If Egg are so damn smart, why arent the other (larger) banks using their methods to defend themselves in similar claims
That's the attitude they want you to reach. But claims take a while to go through, and some of them are getting close now, particularly those that have a good chance (like mine and some others) and can set a precedent.
You're right to say that if Egg were so smart then other banks would be doing the same - but Egg aren't smart, they're just unscrupulous, and are using bullying tactics because they're in a desperate situation.
I am about to make a claim to Egg. I had an egg credit card while I was a student, but got into a bit of a mess during my Teaching Practice when I had to quit my part time job. They charged me loads for paying late, made me spiral out of control with fees for late payments and overlimit, then offered me a loan to clear it off and closed down the credit card account. Unfortunately I have no record of the account number for the card but that shouldn't matter to them as they should still have the details linked to my loan.
I have read that they are a bit tough to crack, but I am sure if you keep at it you will succeed. I am determined to get my money back, as a large chunk of the loan they suggested I take out with them was to pay off exessive fees.
Now I am in even more debt and it will take forever to pay off... but anyway... I am feeling positive and so should you... don't be frightened off by their bullying. You are within your rights to cliam YOUR money back... so go for it, I am!!
I am about to make a claim to Egg. I had an egg credit card while I was a student, but got into a bit of a mess during my Teaching Practice when I had to quit my part time job. They charged me loads for paying late, made me spiral out of control with fees for late payments and overlimit, then offered me a loan to clear it off and closed down the credit card account. Unfortunately I have no record of the account number for the card but that shouldn't matter to them as they should still have the details linked to my loan.
I have read that they are a bit tough to crack, but I am sure if you keep at it you will succeed. I am determined to get my money back, as a large chunk of the loan they suggested I take out with them was to pay off exessive fees.
Now I am in even more debt and it will take forever to pay off... but anyway... I am feeling positive and so should you... don't be frightened off by their bullying. You are within your rights to cliam YOUR money back... so go for it, I am!!
Oh I know im well within my rights and have sucessfully beaten Natwest and Capital One. However what concerns me is that I cannot fine a single success story of someone claiming against Egg. All I can see are warnings that Egg will counterclaim and force you to close your account if you still have an outstanding balance. I dont want to close the account (Cant afford to pay the balance up front at the moment) I just want my charges back.
Oh I know im well within my rights and have sucessfully beaten Natwest and Capital One. However what concerns me is that I cannot fine a single success story of someone claiming against Egg. All I can see are warnings that Egg will counterclaim and force you to close your account if you still have an outstanding balance. I dont want to close the account (Cant afford to pay the balance up front at the moment) I just want my charges back.
I really don't think that any credit card company or bank can actually force you to pay the full balance up front, if you do not have the funds to do so. Even if they take you to court, if you provide a statement detailing all your incomings and outgoings, some method of repayment will be agreed which suits BOTH parties.
Don't let them scare you with their bullying tactics. They can't touch you.
Jim
I am thinking about claiming against Egg. I have a credit card with the balance currently paid off and a loan with about £200 left to pay. I've had this card nearly 6 years so should be quite a few charges on there but am also wondering if I should bother. It does seem strange no-one has really won against them.
FIGHT IT. If there was a decent reason for Egg to have won any cases and actually push forward with this, the other (actually reputable) banks would be doing it too.
The fact is that Egg would rather try to bully and intimidate people rather than pay up what they should. It's most likely that given they're such a dire company, they can't afford to pay back what they owe.
Fight them and add to the numbers - they make offers before going to court anyway, so it's worth doing for that alone.
There's a raft of court dates with Egg which will be reaching a head soon, so expect some deliberations then - I think it's very likely they'll have to change their tactics after that.
From newspaper coverage it appears that Egg are a loss making subsiduary of Prudential. This may explain (but not justify) their reluctance to pay. The basic facts don't change however, legally their charges are still unsustainable, and they still have not defended any claims.
Egg were the least helpful people when I was struggling. When things were good they constantly raised my credit card limit without me asking from an initial 3500 to 9000. When I asked for a loan to pay it off they kept the card balance on there and open which actually meant I had more than 25000 unsecured debt which I thought wasn't allowed.
They have lent huge amounts out and are now in a very poor financial situation and that is why they are scaring people into not claiming. Stick with it there was a case recently where someone won and the judge told Egg the charges should be a max £5.....if I am wrong on that then I will stand corrected
Barclays - settled and about to claim charges since then!
Morgan Stanley - defaulted on CCA request - ball is in their court
Birmingham Midshires - starting claim 1st March £3000+
MBNA - Settled in full
Amex - CCJ issued against Amex and full refund taken by Bailiffs - cheque received eventually!
Marbles - Full settlement
Capital One - Received full amount plus costs
Yes, they treated me in the same way. I was lucky though, and found myself in a position where I could pay off the credit card and a large loan. Prior to this they had happily raised my credit limit on a seemingly automatic basis. The direct debit is obviously their backstop.
When I tried to pay the card and loan off, I was quoted one settlement figure, which I promptly paid, only to receive a further bill one month later with additional interest added to my zero balance. After challange, they backed down on this one and finally zeroed the account.
Their psychology seems simple, they go after every last penny and then come back for your pockets! I wonder if their financial position is worse than alluded to in the press.
Todate I have dealt with Barclays,F.D,MBNA,Benefic ial,B/Card and Egg are by far the most tricky and obstructive. I think that this attitude is counter productive however, and just encourages claimants to dig their heels in. Thats what it did to me !!
Good luck and keep up the fight (thats what it feels like !!)
Cheers, yes you are right it's counterproductive. I have no idea why they have this strategy. If they had dealt with me and worked out a payment plan we could have been ok. Now if I go bankrupt they will get little back from me. Although I understand they can claim back tax.
Barclays - settled and about to claim charges since then!
Morgan Stanley - defaulted on CCA request - ball is in their court
Birmingham Midshires - starting claim 1st March £3000+
MBNA - Settled in full
Amex - CCJ issued against Amex and full refund taken by Bailiffs - cheque received eventually!
Marbles - Full settlement
Capital One - Received full amount plus costs
Yes Un1boy,
Yasmin won her full refund, search for her posting on 4th December 2006. Another rcorrepondent J*** PM'ed me to say she too won full refund, attached to condition of keeping confidentiality. I have suggested all winners to sign in with username only (thus not breaching confidentiality) under thread "VE Day - Victory over Egg". Lets hope they do.