Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
Where did you send your letter to? I always used to send to branch, but I am wondering whether to go to Customer Services instead... They might have been given the power to pay back the small ones, there seems to have been a flurry of small ones being settled more easily recently...
Apologies to people who I was in the process of helping, I may be gone some time.