Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
MODS - please move to Barclays forum if appropriate.
I sent a DPA request to Barclaycard exactly 40 days ago and this morning my statements arrived. I had asked for everything from the time the account was opened (1999) but they have only sent from May 2004 stating that
Statements prior to this date are not held on a computer or a structured relevant filing system and therefore, they do not fall under the Data Protection Act 1998.
HOWEVER, in the same letter they offer me statements from that period at £3 each.
I have looked through the DPA and can't find anything to complain to the IC about but surely this is wrong, as the information is obviously available to Barclaycard. I'm pretty sure I've read somewhere on here that the DPA now covers all information, not just that held on computers but I can't find the thread.
If anyone can offer me suggestions as to my next move I'd be very grateful.
Aha, answered my own question - I've found it in the Act:
"relevant filing system" means any set of information relating to individuals to the extent that, although the information is not processed by means of equipment operating automatically in response to instructions given for that purpose, the set is structured, either by reference to individuals or by reference to criteria relating to individuals, in such a way that specific information relating to a particular individual is readily accessible.
Complaint form off to the commisioner in the morning.
BARCLAYCARD won't send my old statements.
forum if appropriate.
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