Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

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BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

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  1. #1
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    Default maclaren v Barclays **WON**WARRANT OF EXECUTION ISSUED

    I started my case against Barclaysicon in August, paid the data protection fee, got my statements, literally on the final day of the fourty permitted.

    Sent a letter requesting the charges to be refunded as soon as I had received the statements, to which I got a standard response saying we hope to respond to you within the timescale you desire but cannot gaurantee this. They did, but stating I am not entitled to any money back AT ALL!!

    I sent of the LBA (letter before actionicon) from the templates section, (All my correspondences have been via Royal Mail recorded delivery), which Royal Mail lost.

    Called Barclays to find out why I had no response to the LBA by the data I specified (October 12th 2006). Found out they never got it, hence I resent it and a response was due from Barclays today.

    NO RESPONSE has arrived, hence I called them and Royal Mail to confirm they had received the LBA documentation. Which they have!

    Barclays informed me that I was not entitled to any of the monies I have claimed.

    Is this all normal behaviour by a bank and am I at the point where I must start litigation?

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  2. #2
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    Default Re: Barclays Delaying

    OK so if you have sent the pelim letter and 14 days later sent the lbaicon and it is 14 days since, you need to start a small claimicon, the templates section (library) where all the letters are and the faq's will help you with doing so, any questions please ask!


  3. #3
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    Default Re: Barclays Delaying

    I have filed and online claim with www.moneyclaim.gov.uk for £613.75. plus and £80 charged by them.

    In addition to this amount I have requested three times that Barclaysicon Bank provide me with an amount, out of the £319.23 interesticon I paid during the time which the unlawful charges, which occured as a direct result of this unlawful charges. They have repeatidly failed to do this.

    Can I do anything else to progress this or is it a matter of leaving it in the hands of the courts.

    My total claim could rise from 693.75 to £1032.25 once I have the correct information to work on... Any help is appreciated.


  4. #4
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    Default Re: Barclays Delaying

    You mean working out the interesticon for going overdrawn? If so there is a spreadsheet to enable you to work this out in the templates section, if you have all your statements and interest rates to hand that is.


  5. #5
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    Default Re: Barclays Delaying

    During the time the charges we leived on my account I went over my overdrafticon limit in addition of the unlawful fees forcing me over my limit. Hence some of the interest leived is correct.

    What I need to know is the amount of interest I paid which is a direct result of the unlawful fees!

    Hence I have calculated the total interest paid for exceeding my limit during the period of time I am suing Barclaysicon for and I have asked three times that the give me a figure which demonstrates the amount of interest I paid as a result of their unlawful fees.

    Am I going about this in the correct manner?


  6. #6
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    Default Re: Barclays Delaying

    Kind of, you can either ask them but my guess and it seems it is correct is they they will be very slow or reluctant to help you with this, however as i said you can figure this out yourself, using the spreadsheets in the library. You can still do this an then file an amendmenticon to your claim to reflect this.


  7. #7
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    Default Re: Barclays Delaying

    Thanks I've just downloaded the more comprhensive banking charge calculator. I'll get my details into that and calculate the additional fees that I can claim back from Barclaysicon.

    What's the process for amending the claim I have made?


  8. #8
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    Default maclaren v Barclays

    Filed my claim with money claim website and received a letter yesterday from them stating that Barclaysicon have acknowledge the claim and are planning to defend the whole amount is this the norm?

    There acknowledgment was within 1 day of the timescale!


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    Default Re: maclaren v Barclays

    Yes this is normal for Barclaysicon

    Spotty

    Statement request 4th May
    Prelim Letter sent 24th May
    LBA 7th June
    Thanks but no thanks letter sent 22 June
    MCOL 22nd June
    Claim acknowledged 26 June
    AQ sent 2nd August
    17 Nov Court Date Set for 29 Jan 2007
    Settled in full 12/12/06

  10. #10
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    Default Re: maclaren v Barclays

    What generally happens next then? Do they normally enter a defenceicon or let the claim lapse?

    They refused to pay my claim when I asked for the money back from them in the first place, and did not even make a partial offer. I believe this is because I no longer Bank with them...

    Any advice is appreciated.


  11. #11
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    Default Re: maclaren v Barclays

    Quote Originally Posted by maclaren@hotmail.com View Post
    What generally happens next then? Do they normally enter a defenceicon or let the claim lapse?

    They refused to pay my claim when I asked for the money back from them in the first place, and did not even make a partial offer. I believe this is because I no longer Bank with them...

    Any advice is appreciated.
    They will try and stall and see if you will back down. They may enter a defence if they do dont worry, you will recieve an AQ from the court. Theres a link in the library regarding completion.






    I am not a legal expert my advice is given without prejudice and is purely my opinion only. If you are in doubt please seek professional advice.

  12. #12
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    Default maclaren v Barclays

    Today I have received a Notice of Transfer of Proceedings from Northampton county courticon (MCOL), containing a defence to my claim from Barclaysicon Bank. It contains:

    1) an explanation of Barclays defence - they are stating that I have not provided details of the accounts and charges that I wish to claim for, which I have at every stage of my claim and additional info which I could do with some info on.

    2) a court allocation questionnaire for my completion. I know there's a guide to completing this somewhere in the forum, could someone please point my in the right direction?


    On another note is this all normal procedure for Barclays and what should happen next?

    Thanks.


  13. #13
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    Default Re: maclaren v Barclays

    Today I have received a Notice of Transfer of Proceedings from Northampton county courticon (MCOL), containing a defence to my claim from Barclaysicon Bank. It contains:
    1) an explanation of Barclays defence - they are stating that I have not provided details of the accounts and charges that I wish to claim for, which I have at every stage of my claim and additional info which I could do with some info on.
    2) a court allocation questionnaire for my completion. I know there's a guide to completing this somewhere in the forum, could someone please point my in the right direction?

    On another note is this all normal procedure for Barclays and what should happen next?


  14. #14
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    Default Re: maclaren v Barclays

    http://www.consumeractiongroup.co.uk...ompletion.html here is the link Maclaren hope it works first time i've done it ! Your defence from Barclaysicon sounds exactly like the one i received.
    Best wishes Sandbag.


  15. #15
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    Default Re: maclaren v Barclays

    Thanks I have written up my court questionnaire.

    One more quick question re the questionnaire, section H mentions a fee for filling the questionnaire. Can't find any reference to the costs on:

    Her Majesty's Courts Service - Home or any info included with my paperwork. How much is this fee? My claim is for:

    £696.91

    Thanks


  16. #16
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    Default Re: maclaren v Barclays

    You will not have to pay anything for filing the aqicon as your claim is too low. However, please remember to send a copy of your schedule including the 8% interesticon along with it.

    To follow my case progress, click here to see where I'm at right now.

    Welshman

  17. #17
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    Default Re: maclaren v Barclays

    Thanks for the advice.

    Spoke to my local court this morning, where the case has been transferred to and they advised me that claims under £1500 are free, anything over occurs a £100 filing charge.


    They also stated that I should include a copy of all the correspondents I have sent to Barclaysicon, which I duly did.

    Roll on the court date...


  18. #18
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    Default Help required: Barclays Defence - is this standard?

    Having review other defences entered by Barclays, they appear to have entered additional objections against my claim, as below (apologise for any typosicon). Can anyone shed any light on this, is it all standard?

    1. The Particulars of the claim do not provide details of the
    account in question or the precise charges alleged to be unlawful
    and the date thereof. To the extent it is alleged that the
    Claimant bank charges on his/her account for unauthorised
    borrowings (whether unpaid fee for returned cheques, "Paid
    Referral fees" or any other such fee, the Defendant puts the
    Claimant to strict proof of each charge and the date thereof.

    2. The Defendant's standard terms and conditionsicon give the Claimant
    a fair and transparent view of those terms and the charges
    applicable for unauthorised borrowing (including where the account
    is overdrawn without an overdrafticon limit or where the Claimant
    exceeds his/her authorised overdraft limit).
    3. The Defendant is entitled to charge the Claimant for
    unauthorised borrowings by reason of its standard terms and
    conditions (which are summarised).
    a. The Defendant’s right to charge a "Paid Referral Fee" where the
    Defendant pays an amount (either by compulsion or election) which
    causes the account to become overdrawn - £30 per item (previously
    £25)
    b. the Defendant's right to charge and administrative fee if any
    cheque, standing order or direct debiticon cannot be paid because of
    insufficient cleared funds in the account - £35 per item
    (previously £30)
    c. The Defendant’s entitlement, if the Claimant becomes overdrawn
    without an overdraft limit, to charge interest at the unauthorised
    borrowing rate on the excess balance.

    4. If and to the extent is the Claimant's case that the failure
    to make necessary payments and / or failure to remain within
    authorised overdraft limits failure to arrange an authorised
    overdraft constituted a breach of the terms applying to the
    account and that the contractual entitlement to debit charges from
    the Claimant's account constitutes a liquidated damages clause,
    the same is denied. The charges constitute payments the Claimant
    agreed to make by reason of the terms and conditionsicon of his/her
    account and were consideration for the Defendant advancing credit
    to the Claimant, which the Defendant was under no obligation to
    advance. The Defendant was entitled to impose such charges and
    interest when the Claimant incurred the overdraft.

    5. Accordingly, it is denied that the legal principles relating to
    liquidated damages clauses and penalty charges are relevant or
    applicable to the facts set out above. Further or alternatively it
    is denied that any such charges constitute unlawful penalty
    charges or are in reach of the Unfair Terms in Consumer Contracts
    Regulations 1999 (particularly but without limitation to, paragraph
    1 (e) of Schedule provision), or are unreasonable within the
    meaning of s.15 of the Supply of Goods and Services Act 1982 (or
    indeed any other provision).

    6. It is further denied that any such charges unduly enrich the
    Defendant.

    7. There, it is denied that the charges were unlawfully debited
    from the account.

    8. If and to the extent the Claimant incurred charges on his/her
    account, this was caused by the Claimant having gone into
    overdraft facility or to increase the overdraft facility and / or
    his/her failure to make payments to bring the balance of the
    account back into credit.

    9. It is averred that the said charges and interest are and remain
    lawful and enforceable and that the Defendant was entitled to debit
    the same. Accordingly, the Claimant is not entitled to a
    declaration by the Court as the enforceability or the said
    charges.

    10. The claim for overdraft interest is denied. In particular it
    is denied that the said interest was charge on overdrafts caused
    or caused solely by disproportionate penalty charges, or that such
    overdrafts were caused by said charges, and/or that the claimant
    is entitled to interest as pleased or at all. The overdraft and /
    or subsequent charges were caused by the matters set out in
    paragraph 4 above.

    11. The Defendant denies that is liable to the Claimant for
    the sums claimed and interest as pleaded but the Claimant or at
    all. In the alternative, which is denied, if the said charges
    amount to sums payableon breach of contract, it is averred that
    the charges asserted by the Claimant to have been applied to the
    account prior to 06 November 2000 would not be recoverable for
    reason of exhaustion of time in bringing contractual claims from
    the date of accrual, pursuant to the limitation acticon 1980.

    12. In the alternative, and without prejudice to paragraph 7
    above, if (Which is denied) the said charges and interest or any
    part thereof are unlawful or unenforceable as alleged by the
    Claimant or at all, the Defendant has nonetheless suffered loss
    and damage as a consequence of the Claimant's breach of contract
    in allowing the account to go into unauthorised overdraft.
    Accordingly, in the event that the Defendant is unable to rely on
    its express entitlement to enforce the charges as set out in
    paragraph 2, and to 4 above, it will seek to recover the extent
    necessary such loss and damage as it actually suffered, which will
    not necessarily limited to the value of said charges, and the
    Defendant seeks to set off such sums against any liability owed
    hereunder to Claimant.
    Barclays Bank PLC


  19. #19
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    Default Re: maclaren v Barclays

    I think it is still the same old gumpf they normally come up with. I don't think it really comes up with anything new.
    Simply put " We are Barclaysicon, we do what we like and you are wrong"

    Spotty

    Statement request 4th May
    Prelim Letter sent 24th May
    LBA 7th June
    Thanks but no thanks letter sent 22 June
    MCOL 22nd June
    Claim acknowledged 26 June
    AQ sent 2nd August
    17 Nov Court Date Set for 29 Jan 2007
    Settled in full 12/12/06

  20. #20
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    Default Re: maclaren v Barclays

    Can anybody offer advice on completing the Complex Bank Charges Calc.xls and then using this to update my claim?

    I entered my details into the complex spreadsheet rather than requesting a figure from Barclaysicon for the amount of interesticon I have paid as a result of the unlawful fees, which I have done several times, without response surprisingly!

    I wanted to check that the figures and details I have entered are accurate as I don't fully understand this more complex spreadsheet.
    Once I am confident I have completed this spreadsheet correctly and subsequently calculated the correct amount for my claim, which I believe will change from £697.41 to £728.47 how do I amend my claimicon, which is in the process of being allocated a court date?

    Thanks.



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