Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    pink_pashmina Novitiate

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    Angry Ryanair Baggage Charges!

    Hello,

    i'm pretty new to this site but i was curious to know if anyone else has experienced the same problem with ryanair when it comes to pre-paying for checked in luggage in their website. There is supposedly to be a discount price of £3.50 if you pay online before you go to the airporticon but when it came to this i was charged the £7 what happened to the discount? I was only checking in 1 bag so i didn't mistakenly put down 2. this an excert from their website



    UK Pounds/Euro or local currency equivalent)Booked on www.ryanair.comBooked via a Call Centre* or Airport UK PoundsEuroUK PoundsEuroflighticon Change Fees£17.00€25.00£30.00€45 .00Name Change Fees £45.00€65.00Infant Fee£7.00€10.00£7.00€10.00 Baggage Fee£3.50€4.50£7.00€10.00


    Has anyone else noticed this, who have travelled on ryanair? Have you said or done anything about it? are they allowed to lie so blatantly? Any information would be great.

    Pink
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  2. #2
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    Default Re: Ryanair Baggage Charges!

    problem with ryanair
    I believe this could be a tautology.

    Anyway, have you booked a return flighticon?

    Lloyds TSB, Total Charges £900, Claim Filed for £1379 - Settled

    Sainsbury's Bank Credit Card, Total Charges £90 - Settled.

  3. #3
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    Default Re: Ryanair Baggage Charges!

    No reply from the OP so I am going to assume that they purchased a return ticket - as with most Ryanair charges you are charged per sector flown. On a return ticket there are 2 sectors therefore you pay the discounted charge of £3.50 twice which equals £7.00.

    Lloyds TSB, Total Charges £900, Claim Filed for £1379 - Settled

    Sainsbury's Bank Credit Card, Total Charges £90 - Settled.

  4. #4
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    Default Re: Ryanair Baggage Charges!

    Work does a strange thing in keeping people busy..... anyhow
    Actually i only purchased a one way ticket and i am returning on a different Airline from a different airporticon. Anyway i called the customer service line which took a while to get through somehow manged to get a decent person on the other end and eventually settled with meal vouchers to use in the airport. It was only £3.50 but its the principle of the matter. Lets see if this will actually happen. They are probaby making a packet out of this as with the ban on liquids and cosmetic goods have no other choice but to check in your baggage you want to bring your own shampoo...

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  5. #5
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    Default Re: Ryanair Baggage Charges!

    Work does a strange thing in keeping people busy..... anyhow
    Quite... Anyhow

    Well done for getting something out of Ryanair, actually even for getting through to their customer service line. Very strange that their website didn't work properly for you, the way I got the answer I gave was by running through two test bookings - a return and a single - the single gave a charge of £3.50 for 1 checked bag.

    Lloyds TSB, Total Charges £900, Claim Filed for £1379 - Settled

    Sainsbury's Bank Credit Card, Total Charges £90 - Settled.

  6. #6
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    Default Re: Ryanair Baggage Charges!

    The day i booked the flighticon the website was acting strange and it took me several attempts to book the flight. I booked a one way ticket before with them and it was only £3.50 with ryanair i always read the terms and conditionsicon as no doubt they will always try and find a way to screw you over ( ie additional charge of aviation/wheelchair that they don't show until after you have paid). They didn't show there had been any change to baggage charge. So i wasn't too happy about it.

    Lets see if they will actually pay up when i go to the airporticon thats when i will have gotten something back from them.


  7. #7
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    Default Re: Ryanair Baggage Charges!

    Even the promise of something is a result for Ryanair

    Lloyds TSB, Total Charges £900, Claim Filed for £1379 - Settled

    Sainsbury's Bank Credit Card, Total Charges £90 - Settled.

  8. #8
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    Default Re: Ryanair Baggage Charges!

    Oh I will happily add my boot to the kicking Ryanair deserve! - Staff trained in the school of bad-manners and ignorance, cramped plastic chairs all squashed in on the plane, ....list is endless! .. Before long they'll charge you for the emergency provision of oxygen and the life vest under you seat, whether you use them or not!


  9. #9
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    Default Re: Ryanair Baggage Charges!

    When I book a return ticket with RyanAir online an additional cost of £7.00 appears although I do not want to put any luggage in the hold of the aeroplane.
    Is it me not following the web site instructions properly or am I being ripped off by RyanAir for a service that is not required?


  10. #10
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    Default Re: Ryanair Baggage Charges!

    You've done something wrong. When you enter the passenger names after selecting your flightsicon you need to choose "0/Priority Check in" against each name if you don't want a hold bag and then click Remove to avoid paing a £4.00 per sector priority check in fee.

    Lloyds TSB, Total Charges £900, Claim Filed for £1379 - Settled

    Sainsbury's Bank Credit Card, Total Charges £90 - Settled.


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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE