Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


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  1. #1
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    Default Jakena Vs Barclays**won**

    Hi, I've sent my first letter with a schedule of charges a couple of weeks ago and first we had a reply from them that they would look into it, then at the weekend they sent us reply saying that they are willing to pay £515 towards the total amount I am claiming and that is to cover the cost and inconvenience inherent in a further dispute. This is only about half the amount as I claimed for £1020 charges.

    Is there a template letter like the letter before actionicon that I can send as a reply saying that I will accept the £515 however I am still going to carry on with the rest of the money they haven't offered?

    I am actually impressed that they even offered half after only the first letter.

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  2. #2
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    Default Re: Jakena Vs Barclays

    hmm so any advice, or shall I just amend the letter before actionicon to suit my needs?


  3. #3
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    Default Re: Jakena Vs Barclays

    Yes just amend the lbaicon along the lines of:

    Thank you for your letter dated xx/xx/xx and your settlement offer of £XXX

    I will accept the sum offered only as part settlement and on the clear understanding that I will pursue recovery of the remainder.


  4. #4
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    Default Re: Jakena Vs Barclays

    Ok, I have recieved a response from Barclaysicon, if I do not accept their proposal of £515 as a Full and finalicon settlement then they won't pay any of it as I said I was going to continue to claim the rest, so I guess I'm onto the next stage to claim the full amount?


  5. #5
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    Default Re: Jakena Vs Barclays

    Ok Court claim submitted today, Do I send Barclaysicon back a letter telling them I have submitted the claim today, or does the court do that asking them to submit a defense? It says I should send them another schedule of charges that i'm claiming, shall I also send in a letter to them the particulars of claim that I have submitted on the claim form?


  6. #6
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    Default Re: Jakena Vs Barclays

    Send 2 copies of your schedule of charges, clearly marked with your claim no. + a brief covering letter asking for them to be filed with your claim to:

    The Court Manager,
    Money Claim Online
    Northampton county courticon
    21-27 St. Katharine's Street
    Northampton
    NN1 2LH

    Dear Sir/Madam

    (Your Name) –v- (Bank)
    Claim No: ********
    Date Issued: xx/xx/xx

    Please find enclosed a schedule of penalty charges taken from me by the defendant, along with interesticon claimed at the annual rate of 8% pursuant to section 69 of the County Court Act. The interest in addition to the amount in charges equates to the total amount of my claim, namely £(AMOUNT).

    I respectfully request that the enclosed schedule should be attached to the particulars of my claim.
    Yours sincerely,

    Wait until you receive the Notice of Acknowledgement from the court and then send a copy to the bank’s solicitors, since they are the ones who will now be dealing with your claim

    Dear Sir,

    (Your Name) -v- (Bank)
    Claim No: ********
    Date Issued: xx/xx/xx

    Please find enclosed a copy of my schedule of charges relating to the above claim.

    Yours sincerely,


  7. #7
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    Default Re: Jakena Vs Barclays

    Thats great, thanks for the info. I get panicky over this stuff and have given up talking on the phone as I get all stuttery.

    As this is a joint account with my boyf I am claiming from, my boyfriend tried phoning the bank but they will not talk to him as I submitted the claim even though the account is in both our names. He is so much better at talking on the phone than me, they don't bully him lol.


  8. #8
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    Default Re: Jakena Vs Barclays

    Ok got a Notice of issue this morning. Barclaysicon has until the 2nd January to reply.

    Is a notice of issue the notice of acknowledgement?


  9. #9
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    Default Re: Jakena Vs Barclays

    No, they'll acknowledge at the very last minute on the 2nd Jan. In my case they have to acknowledge by 31st Dec, but since that's a Sunday and it's a Bank holidayicon Monday they may get away with not acknowledging mine until 2nd as well, so we're neck and neck.

    S.A.R - (Subject Access Request) sent 06/11/2006 - no statements yet
    Prelim Letter sent 13/11/2006
    "Sorry you're unhappy" received 16/11/2006
    LBA sent 27/11/2006
    Reply to LBA with 50% offer received 01/12/2006
    "Thanks, but no Thanks" sent 01/12/2006
    MOCL filed 11/12/06 - deemed served 17/12/06
    MOCL acknowledged 29/12/06
    Non compliance with S.A.R - (Subject Access Request) letter sent 04/01/07
    Statements Received 08/01/07
    MOCL Defended 12/01/07
    AQ received 17/01/07
    AQ done and delivered 19/01/07
    Court date 22/05/2007

  10. #10
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    Default Re: Jakena Vs Barclays

    How do I know when they acknowledge, if they leave it until the last minute, it can't be by post, surely?


  11. #11
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    Default Re: Jakena Vs Barclays

    Your claim on MCOL will change from Issued to Acknowledged. They can Fax at the last minute.


  12. #12
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    Default Re: Jakena Vs Barclays

    Ok, it said they had until the 2nd January to acknowledge, and it says they acknowledges on the 29th december so what do I do next.

    Micheal Browne said earlier I have to send a letter with my schedule of charges to the banks solicitors however I don't have a solicitors address?


  13. #13
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    Default Re: Jakena Vs Barclays

    i sent my schedule to
    litigation and disputes team
    level 29
    1 churchill place
    london
    e14
    hope this helps.
    good luck.


  14. #14
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    Default Re: Jakena Vs Barclays

    Is that their lawyers, or just a Barclaysicon department?


  15. #15
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    Default Re: Jakena Vs Barclays

    i think it's the department that deals with everyone's claim.
    i don't think anyone knows who their solicitors are because they haven't gone to court yet.
    that's where i have sent all my correspondence to and so far so good.


  16. #16
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    Default Re: Jakena Vs Barclays

    You were given the correct information. Their in-house team deal with all the legalities.

    In their letter to me they described themselves as:

    Barclaysicon Legal and Compliance
    Level 29
    1 Churchill Place
    London
    E14 5HP


    When you send the schedule, put the reference number from the top of the letters they've been sending you and ask that they are placed with your file.

    in addition, did you send MCOL a copy of your schedule after you filed?

    If not, send one off to them with the Court Claim reference number you will have been given at the top.

    Their address is:

    The Court Manager
    Money Claim Online
    Northampton county courticon
    21-27 St. Katharine's Street
    Northampton
    NN1 2LH



    To follow my case progress, click here to see where I'm at right now.

    Welshman

  17. #17
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    Default Re: Jakena Vs Barclays

    Thanks, yes I sent two copies of my schedule of charges to the court manager address, so I just have to send a copy to Barclaysicon legal department then.

    Then I guess I just wait a while?


  18. #18
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    Default Re: Jakena Vs Barclays

    Ok I got the notice of acknowledgement through the post saying that Barclaysicon intends to defend the claim and that they have 28 days to do so.


  19. #19
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    Default Re: Jakena Vs Barclays

    I've been reading some more posts, and people are saying when Barclaysicon enter a defense and yo get your alocation questionnaire to fill in, there's another £100 charge to pay on top of the £120 I had to pay to take them to court. Is this true?


  20. #20
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    Default Re: Jakena Vs Barclays

    Only if your claim is over £1500



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