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vodafone contract ripping me off


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I am currently with Vodafone and have been for years now. Cancelled a contract with them which they then put all the outstanding month bills into one. Now they have suddenly said I need to pay all in one lump sum which I can not do. On one month they hadn't taking out a bill and because of there mistake I was getting charged left right and centre. they first said I could pay £186 each month and now suddenly I have to pay the whole lump sum. they were threatening me over the phone for £150 today and the rest next month otherwise they would have cut off my phone line.

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Hmm, Vodafone and their awesome customer DIservice.

 

STOP talking to this communications company over the phone, they are inherently pathetic at communicating in this way.

 

Keep EVERYTHING in writing ONLY, and ALWAYS obtain a ''Proof of Posting'' certificate from the PO counter.

 

Start their lethargic complaints process.

 

Your loyalty is of no importance to them, you're simply a number and profit. So stop thinking they should show you some kind of preference, they don't care.

 

When did you take out the new contract? How long for? Did you get a new handset? How far into the agreement are you?

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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