Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
vodafone have admitted that they have been incorectly charging Pre-Pay customers for sending short-code texts. It is estimated the network has gained in excess of £360,000 per week on the error - and it is not disclosed whether they plan to go through their billing records and to credit customers incorrectly charged.
What happened is this - when requesting a premium SMS, the user sends a text that costs 12p, the text aggregator then returs the text that costs £1.50. vodafone's error is that they subsequently charged an ADDITIONAL 12p for delivering the text from the aggregator - meaning the proper cost of £1.62 (original message + fee) is actually charged as £1.74.