hI,

What I need is the current registered address for eBay (UK) Limited,

I tried taking them thru MoneyClaimOnline a couple of years back but they never responded to the court papers served upon them,

I'm presuming that I provided the wrong address,

now I have two cases to serve upon them so if someone can confirm their current registered address.

So far, from Google, I have four different addresses:

eBay (UK) Ltd, Carmelite, 50 Victoria Embankment, Blackfriars, London EC4Y 0DX

Whittaker House, 2 Whittaker Avenue, Richmond, Surrey TW9 1EH

Ebay (UK) Ltd, Hotham House, 1 Heron Square, Richmond, SurreyTW9 1EJ

5 New Street Square, London, EC4A 3TW

You might find it in their user agreement ...

http://pages.ebay.co.uk/help/policies/user-agreement.html?rt=nc#disputes

Although they state...

Starting on 1 August 2017, if you reside in the United Kingdom you are entering into a contract with eBay (UK) Limited, 5 New Street Square, London, EC4A 3TW, United Kingdom.

Ebay (UK) Limited

5 New Street Square

London

EC4A 3TW

Company Number: 03726028

Companies House link: https://beta.companieshouse.gov.uk/company/03726028

Endole link: https://www.endole.co.uk/company/03726028/ebay-uk-limited

Bizdb link: http://www.bizdb.co.uk/company/ebay-uk-limited-03726028/

Thanks

Could you give us a wee timeline of events that's led to this present situation with ebay.

Well there are two problems:

I am a self-employed hotelier and listed on eBay (UK) was a hotel booking engine from a seller in India, eBay guarantee one their money back if they pay via PayPal so I bought it for GBP119.00.

To cut a long story short it transpired to be a stolen/pirated copy of a resort booking engine from an American English speaking country, in India where the seller was located they speak Queens English, it wasn't new, it was already built for that resort and the seller didn't have an instruction manual for it, the seller didn't have anything for it and as soon as I raised my dispute the listing suddenly disappeared from eBay.

I made my dispute with eBay who redirected me to PayPal, first one opens dialogue with the seller before it may be my prerogative to escalate my dispute to a claim, at which point I would have the opportunity to make my statement of claim, I mean that I should have been in the driving seat, but the Indian seller pulled a fast one and they took my dispute away from me, they escalated it immediately to a claim, they were the ones that got to make a statement in which they claimed that I had a poor knowledge of software, they lied that my business website had been removed from the web thus I no longer had a need for the booking engine etc., and PayPal fell for this making their final decision in favour of the seller and in an email that couldn't be replied to, I was gobsmacked!

The other problem is:

I am a frequent shopper on eBay, I live in a remote location on a Pacific island, the overpriced stuff in the shops here, if we can buy it here, is from China so I may as well buy it cheaper direct from China via eBay, not just China but from Australia, USA, UK, Malaysia, Singapore etc. and I only buy items that are listed for delivery by post as only the post office deliver here, there are no international couriers serving this island.

But there are always some smart sellers who try to save money shipping via a cheap and nasty courier rather than the PO and what with the unreliabilty of China in general there were a number of items that I didn't receive and overnight, with no prior warning, eBay withdrew my buyer protection whilst I still had a number or orders on the way to me, two of which I didn't receive.

At the time I purchased and paid my monies for those items I had eBay buyer protection, that I was protected in the event of non-receipt, but try and explain that to the monkeys in one of eBay's call centres around the globe, they had withdrawn my buyer protection after those purchases were made so I'm going after them for my money back.