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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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My daughter left her bag on the bus last week. Had her phone and PE kit in it. I've got no money to replace any of it, so yesterday she had to go into school with no PE kit. Had to do the lesson in her knickers. She's got PE again on Friday, there's no way I'm going to be able to replace it by then. I don't know what to do :ohwell:

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First thing is to call the bus company and see if it was found. Then report loss/theft to phone company to get it blocked.

 

How old is your daughter? I'm assuming at Primary school. Then contact the headteacher and explain what has happened so that school knows it isn't just your daughter forgetting to bring her kit in. They might be able to help, some schools have spare PE kit for this situation.

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First thing is to call the bus company and see if it was found. Then report loss/theft to phone company to get it blocked.

 

How old is your daughter? I'm assuming at Primary school. Then call the headteacher and explain what has happened so that school knows it isn't just your daughter forgetting to bring her kit in. They might be able to help, some schools have spare PE kit for this situation.

 

I've already called the bus company. It hasn't been found. My daughter's 14, at secondary. Although the school know she's not forgetting her kit, because she left it on the bus, they are still saying its her fault. They don't have any spare kit.

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I think asking a 14 year old girl to PE in her knickers is bordering on the abusive. I'd want to complain to the headteacher.

 

To be fair to the school it is your daughter's fault that she doesn't have her PE kit. She left it on the bus! At 14 she is old enough to be responsible for keeping her kit safe and not losing it. But the school's response is not helpful in finding a way forward.

 

Does it have to be the 'official school uniform' PE kit? Can you get her something cheap from somewhere in similar colours? Is there a secondhand school uniform sale scheme run by the PTA or similar? Many schools have something like that.

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I think asking a 14 year old girl to PE in her knickers is bordering on the abusive. I'd want to complain to the headteacher.

 

To be fair to the school it is your daughter's fault that she doesn't have her PE kit. She left it on the bus! At 14 she is old enough to be responsible for keeping her kit safe and not losing it. But the school's response is not helpful in finding a way forward.

 

Does it have to be the 'official school uniform' PE kit? Can you get her something cheap from somewhere in similar colours? Is there a secondhand school uniform sale scheme run by the PTA or similar? Many schools have something like that.

 

I don't know about abusive - certainly embarrassing, and as you say, its her fault she left it on the bus, she's old enough to make sure she's got everything before getting off the bus and to be responsible, and she's learnt her lesson.

 

There isn't 'official' PE kit, apart from the top, but they let her wear her school shirt so she wasn't literally in just her underwear. I just don't know where I'm going to get a pair of shorts for a couple of pounds before Friday. I'll have to ask around and see if I can borrow some.

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This story reminds me of when I was around 13 years of age. I always enjoyed riding on the buses in my local area (still do in fact). We are going back 25 years or so here.

 

 

At the start of Year 9 I had this bus pass and I remember going on a few buses after school before going home - getting some shopping after school and all that. My mother used to know that I liked doing this.

 

 

Not sure how much stuff was in the bag, probably one or two exercise books and a calculator for Maths.

 

 

One evening I arrived home after walking through the alleyway from the main road to the street I used to live on, and my mother asked me "where's your bag?" It then dawned on me that I no longer had it. The problem was that I had been on so many buses that I must have left it on one of them, but couldn't remember which one.

 

 

It was fruitless contacting the transport company place as I couldn't remember where or when I lost my bag, and when my English teacher had telephoned my mother at home when he was concerned about some homework that wasn't been handed in, she told him about it. I doubt that Lost Property had it because of the "finders keepers" concept that local people in my area had when they had found something that belonged to someone else.

 

 

Got a new bag soon after, and I think that I got the other things replaced for a relatively small amount of money, but it didn't happen again!

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I think asking a 14 year old girl to PE in her knickers is bordering on the abusive. I'd want to complain to the headteacher.

 

Now this is all sorted out, do you really think I should complain? Or just leave it?

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Now this is all sorted out, do you really think I should complain? Or just leave it?

 

Hi. Just read your post. When I was at school no PE kit meant underwear - I didn't realise it still happened these days. I had to do it a couple of times and it was very embarrassing! It depends on how you want to proceed - 14 is quite old to be running about in underwear. Were there boys in the lesson too? Was it indoor or outdoor? I'm sure as she was wearing a shirt on top she was more covered up than if she was swimming, but some girls knickers can be quite skimpy these days. Probably depends if she wants you to take it further too?

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  • 1 month later...
Hi. Just read your post. When I was at school no PE kit meant underwear - I didn't realise it still happened these days. I had to do it a couple of times and it was very embarrassing! It depends on how you want to proceed - 14 is quite old to be running about in underwear. Were there boys in the lesson too? Was it indoor or outdoor? I'm sure as she was wearing a shirt on top she was more covered up than if she was swimming, but some girls knickers can be quite skimpy these days. Probably depends if she wants you to take it further too?

 

Sorry - only just seen your post, I haven't been on for a while. I didn't take it any further, my daughter preferred to just forget about it! It was a mixed indoor lesson, but she managed to borrow a t-shirt off someone so wasn't that bad at the time.

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