Jump to content


  • Tweets

  • Posts

    • I have received a PCN from Euro Car Parks for MFG - Esso Cobham - Gravesend. I was completely unaware that there was any such limit for parking and always considered this to be a service station. I stopped there to use the toilet, have a coffee and made a couple of work calls. I have read the previous topics on this location which suggest I can ignore this and ECP will not take legal action. The one possible complication is that the vehicle is leased by my employer so I do not want to involve them with the associated reminders and threatening letters. The PCN was first issued to the leasing company Arval who have notified ECP of the hiring company. I have attached a copy of the PCN Notice to Hirer with details removed as per instructions. What options do I have or should I just pay the PCN promptly at the reduced rate of £60? img20240424_23142631.pdf
    • What you have uploaded is a letter with daft empty threats from third-party paper tigers.  Just ignore it. What we need to see is the original invoice you received last October or November.
    • Thanks for posting the CPR contents. i do wish you hadn't blanked out the dates and times since at times they can be relevant . Can you please repost including times and dates. They say that they sent a copy of  the original  PCN that they sent to the Hirer  along with your hire agreement documents. Did you receive them and if so can you please upload the original PCN without erasing dates and times. If they did include  all the paperwork they said, then that PCN is pretty near compliant except for their error with the discount time. In the Act it isn't actually specified but to offer a discount for 14 days from the OFFENCE is a joke. the offence occurred probably a couple of months prior to you receiving your Notice to Hirer.  Also the words in parentheses n the Act have been missed off. Section 14 [5][c] (c)warn the hirer that if, after the period of 21 days beginning with the day after that on which the notice to hirer is given, the amount of unpaid parking charges referred to in the notice to keeper under paragraph 8(2)(f) or 9(2)(f) (as the case may be) has not been paid in full, the creditor will (if any applicable requirements are met) have the right to recover from the hirer so much of that amount as remains unpaid; Though it states "if any applicable ...." as opposed to "if all applicable......" in Section 8 or 9. Maybe the Site could explain what the difference between the two terms mean if there is a difference. Also on your claim form they keeper referring to you as the driver or the keeper.  You are the Hirer and only the Hirer is responsible for the charge EVEN IF THEY WEREN'T THE DRIVER. So they cannot pursue the driver and nowhere in the Hirer section of the Act is the hirer ever named as the keeper so NPC are pursuing the wrong person.  
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Tesco cctv Police help


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 2499 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi

I'm after some advice.

 

 

The Police rang me a few weeks ago

Tesco had reported me shoplifting and putting the items in my car.

They contacted me from my reg plate on car.

 

 

I am clearly shocked they say they have cctv which shows me walking out without paying.

I did go to the toilets which are at the back of the shop after I had paid and then left the store.

 

 

As it was over 4 weeks prior to the date when the police contacted me I didnt have my receipt but I sent a screenshot of my bank statement which shows the store and amount.

 

 

The police said this was OK and no further action

 

 

Tesco then appealed it as they couldnt find the transaction.

(I paid part cash part card).

 

 

I know have to go to make a statement and am very worried.

I have read up that Tesco its not that tesco cant find the transactions its that they wont as they then show the security teams up.

 

 

Ive never been in trouble before and am worried that I will be blamed for something I didnt do.

I have receipts from the rest of the day to say where I was as I work all over the country. T

 

 

he police have been really good and said he will get it sorted and put it behind me.

I havent eaten or slept since.

Any advice is greatly received.

Link to post
Share on other sites

Ask for the CCTV from Tesco under the data protection act.

 

You know they have been preserved because they have given a copy to the police.

 

Speak to the police and ask them to delay the interview until you get the CCTV.

 

They might tell you that they can show them to you on the day of interview, but it's very unlikely.

 

If you have to attend the interview, ask to see the duty solicitor if you can't afford your own.

 

Most importantly don't feel intimidated by allegations thrown at you.

 

Simply and calmly explain your actions and show your bank statement.

 

Your bank might help by giving exact time of the transaction and unless things have changed, even the serial number of the pos used so that can identify the exact tesco till.

 

All of this will make the police disinterested in pursuing.

Link to post
Share on other sites

Thank you. I have taken a screenshot and have a bank statement too which shows there store number and date of transaction etc

 

 

I also have a work receipt showing me miles away at other points of the day.

 

 

The police officer said I was to spin the interview around.

Its not to prove my guilt its to prove my innocence.

He has told me not to worry but I'm distraught.

Link to post
Share on other sites

You are innocent until proven guilty.

If they've called you for an interview under caution is to prove your guilt.

 

Police haven't got time to waste with defending people against false allegations, they only interview people to build up a case for prosecution.

 

If they knew you were innocent they would write to Tesco telling them to get lost.

 

So be prepared and seek advice from your own solicitor or the duty.

 

Tesco claims that they cannot find the transaction, so speak to your bank and see if they can give you the serial number of the pos machine which will identify without doubt the till you used.

 

That should be the nail in the coffin.

 

However, as you haven't done anything wrong and they have to prove your guilt, I would seek legal advice.

 

In my experience a good solicitor would get you out of this in no time and then help you recover his bill from Tesco.

Link to post
Share on other sites

They have already told Tesco that.

Tesco have appealed it hence why I have to be interviewed.

 

 

The police officer said he was happy with my bank statement being proof of purchase and said it was case closed.

 

 

He then rang me 6 weeks later to say Tesco had appealed but not to worry he could still use my bank statement but I had to be interviewed. I'm petrified.

 

 

I will try get the bank to get the details for me though.

Link to post
Share on other sites

If there is no truth to their accusation, then you have every right to be compensated by Tesco for any loss you have suffered and can issue a court claim against them if necessary.

 

In one of your posts you mention paying part cash and part card,

so this presumably meant you went to a proper checkout and not a self service till.

 

 

This transaction would be more easily identified,

as most would be cash only or card only.

 

 

And then in addition, you will know what you bought at the time.

 

 

I would have thought that Tesco would be able to match up the transaction details, with you at the checkout.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

Link to post
Share on other sites

Hi,

The police are wrong in stating that you have to prove your innocence. That is not up to them to decide that. The police want you to incriminate yourself.

 

If you are being asked to attend the police station voluntarily then it is just that. You can refuse to attend or if the interview is stressful, you can walk out. The police do not want a claim for wrongful arrest so unless they are certain you are 'guilty' they must let you go.

 

Before going to a police station, get a solicitor to meet you there at the time required or expect to wait a while at the police station for a duty solicitor to arrive.

 

On to Tesco. They have looked at one section of CCTV showing you walking out of the store with your trolley and assumed that you have stolen this stuff. What they should be doing is going back over the CCTV to spot you again then follow your actions.

As it stands, Tesco are open to claims of harassment at the very least. They should also be held accountable for any costs you have. They appealed the police decision therefore they should be held liable for your time, solicitor costs and compensation for the harassment aspect.

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

Link to post
Share on other sites

What's the worse case that could happen here. I have my bank statements etc and cannot possibly of been in the store at any other time that day. If I prepare for worst case then it can only get better although I will fight every step to prove my innocence too.

Thanks for all the advice so far though.

Link to post
Share on other sites

The worst case scenario is that the police via the Crown Prosecution Service charge you. This would be foolish on their part as you have proof that you spent money in store. They could argue that you went back in after paying for your shopping and took goods but without proof, they would be stuffed. Any case in the criminal courts need to be proved 'Beyond Reasonable Doubt'

 

This is why I think the police will interview you then drop it as no crime committed.

 

In the meantime, I would ensure that Tesco retain the CCTV for the entire period you were in store. All checkouts are camera monitored so it wouldn't be hard work to spot you in a queue or at the self checkout.

 

If this had happened to me, I would fight as well. As this is a criminal matter, you are entitled to see the evidence they have. If the police withheld evidence that could cast doubt on their claims, they would be in trouble.

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

Link to post
Share on other sites

Don't forget that you are entitled to free, independent legal advice at the police station if you are there to be interviewed, regardless of if you are attending voluntarily ; you don't have to be under arrest to be entitled to this.

 

http://www.maplessolicitors.com/police-station-voluntary-interviews/

 

If you can afford your own solicitor you can choose who you like.

Otherwise, you can find a local firm who take part in the Duty Solicitor Service and arrange it in advance (which may mean less delay than only requesting a solicitor once at the police station).

 

Don't forget that having a solicitor doesn't mean you "look guilty", and that (although the solicitor can't tell you what to say!) a solicitor is entitled to be told by the police what the matter is about & what you will be questioned about.

 

The solicitor can then advise you ; most commonly they will advise you to give a written comment and then answer "no comment" beyond that, or to answer all questions (but may then pause the interview if you are asked questions on a new matter that they weren't informed of in advance, so they can review if they need to change their advice!)

 

As this is a criminal matter, you are entitled to see the evidence they have.

 

But not at the police station, nor at time of interview, and only if charged (& even then the timing of disclosure of the evidence differs between Magistrates and Crown Courts .....)

 

If the police withheld evidence that could cast doubt on their claims, they would be in trouble.

 

If it got to the stage of a charge then someone ought to be using a solicitor, and the solicitor would be given a disclosure of evidence collected but not relied on by the prosecution.

 

 

You are correct that if evidence was withheld that decreased the likelihood of guilt, then that could be grounds for appeal, and disciplinary action against, or criminal prosecution of, a police officer or prosecutor deliberately concealing evidence.

Link to post
Share on other sites

Tesco will rightly refuse to release a copy, as it will potentially be used in a criminal investigation, so theres no point in asking.

 

Perhaps you should familiarise yourself with the DPA before advising people.

 

The police want an easy ride, so will show you the cctv as part of the interview.

 

 

You are also entitled to a solicitor free of charge, and they will show them it as part of the 'disclosure' process - your solicitor will then advise you.

Link to post
Share on other sites

  • 2 weeks later...
  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...