Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

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Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

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BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

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  1. #1
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    Wink bigmama59 v Natwest ***WON***

    Hi All

    Thought I would introduce myself, after reading loads of different threads I feel like I know some of you already!
    I have put in a claim against Natwesticon for charges that they have been putting on my account for the past 5 years. I have had to borrow money off my dad to try and keep up with them. I eventually realised that I didn't have to pay them and so started the long road to getting my money back.
    I phoned the customer service dept on 14/9 and asked for the last 6 yearsicon statements, these were received on 19/9. I sent a prelim letter on 19/9 followed by a lbaicon on 3/10. I received standard NO letters to both of these so I filed a claim at MCOL on 19/9 (hubby's birthday!). They acknowledged on 31/10 and I have not heard anything since.
    I expect I will hear something soon and that is when I think I will need help so hopefully someone will read this and be there when I need them

    Hope to make some new friends as well

    bigmama

    Similar Threads:

  2. #2
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    Default Re: bigmama59 v Natwest

    Hi bigmama glad too see you've done your reading around and please let us know how you get on!

    NatWest - I WON!!!! £2598.22 This is how
    BCW - I won This is how
    Intrum Jusititia for sister - We won! Here's how
    Contact for Lenses - I won This is how

    Please feel free to click the scales if you find my advice helpful!
    Please remember look at the FAQS first!!!

  3. #3
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    Default Re: bigmama59 v Natwest

    Checked MCOL today as it was time up for Natwesticon and they have filed a defence (surprise!) so I can expect something through the post now


  4. #4
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    Default Re: bigmama59 v Natwest

    Received defence from Cobbetts today with request for further information (CPR part 188) )asking for a response by 5th December. It asks for information on what I am basing my claim on. Do I just send a copy of the schedule of charges with 8% interesticon and/or a letter stating what Acts etc apply, also I don't need to answer the bit about the CPR part 18icon do I?

    Thanks for any help


  5. #5
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    Default Re: bigmama59 v Natwest

    Got my aqicon from the local court today with a date of 10th December to send it back by.


  6. #6
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    Default Re: bigmama59 v Natwest

    I don't know whether to send back my aqicon now or wait a little bit and see if anything happens from Cobbetts. I sent back an acknowledging letter to them with a further schedule of charges.
    What does anyone think??


  7. #7
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    Default Re: bigmama59 v Natwest

    Quote Originally Posted by bigmama59 View Post
    Ok thanks, I have got my own thread but I feel a bit like 'Billy no mates' on it. LOL
    If you'd have asked your questions inyour own thread then I'd have replied in your thread. Don't feel like Billy no mates, I'll keep an eye on your thread and offer you help whenever I can.

    IF MY COMMENTS HAVE HELPED PLEASE CLICK MY SCALES


    Don't be like the banks - give a little back


    NAT WEST - WON - £4282.36


  8. #8
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    Default Re: bigmama59 v Natwest

    Thank you very much, I have been following your thread, have you had any further development yet?


  9. #9
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    Default Re: bigmama59 v Natwest

    Quote Originally Posted by bigmama59 View Post
    I don't know whether to send back my aqicon now or wait a little bit and see if anything happens from Cobbetts. I sent back an acknowledging letter to them with a further schedule of charges.
    What does anyone think??
    I think I've answered this somewhere else today already , its entirely your call on whether you return your AQ early or nearer the deadline, like I said earlier there doesn't seem to be a trend with Cobbetts, everyone's cases seem to differ with regards to when there offers and responses are received.

    IF MY COMMENTS HAVE HELPED PLEASE CLICK MY SCALES


    Don't be like the banks - give a little back


    NAT WEST - WON - £4282.36


  10. #10
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    Default Re: bigmama59 v Natwest

    Quote Originally Posted by bigmama59 View Post
    Thank you very much, I have been following your thread, have you had any further development yet?
    No nothing as yet, I returned my aqicon quite early but still waiting for them snails at Cobbetts to return their copy, they've got until 30th Nov so they'll probably leave it right up until then. I've found something to keep me occupied while I'm waiting though, you might have read my developements regarding my loan payments in my thread, I had a fairly eventful Sat morning to say the least.

    IF MY COMMENTS HAVE HELPED PLEASE CLICK MY SCALES


    Don't be like the banks - give a little back


    NAT WEST - WON - £4282.36


  11. #11
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    Default Re: bigmama59 v Natwest

    I read it, well done!

    You've got more going on today haven't you? I will watch for an upadate later.

    Good Luck


  12. #12
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    Default Re: bigmama59 v Natwest

    Quote Originally Posted by bigmama59 View Post
    I read it, well done!

    You've got more going on today haven't you? I will watch for an upadate later.

    Good Luck
    Well they said I'd be contacted Monday, but I'm not holding my breath!!

    IF MY COMMENTS HAVE HELPED PLEASE CLICK MY SCALES


    Don't be like the banks - give a little back


    NAT WEST - WON - £4282.36


  13. #13
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    Default Re: bigmama59 v Natwest

    I got an offer for roughly half today but I must let them know by 5th December which is the same date they told me to reply to their defence letter and CPR 18, is this a coincidence?
    I am sending my aqicon today and a thanks but no thanks letter to Cobbetts, shall I put a copy of my AQ in with it?

    Son v Halifax settled in full £292
    Another son v Halifax settled in full £30
    Bigmama59 v NatWest settled in full £4739.69
    Son v Halifax 2nd claim settled in full £130
    Bigmama v Halifax settled in full £1125

  14. #14
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    Default Re: bigmama59 v Natwest

    Good for you turning down their offer, feel free to use the letter I sent:-

    http://www.consumeractiongroup.co.uk...tml#post363620

    I did let Cobbetts have a copy of my aqicon, just thought that if they new I had returned mine it might make them do the same, (didn't work though!!).

    IF MY COMMENTS HAVE HELPED PLEASE CLICK MY SCALES


    Don't be like the banks - give a little back


    NAT WEST - WON - £4282.36


  15. #15
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    Default Re: bigmama59 v Natwest

    Nothing to tell up to today, haven't heard from anyone since I sent back my aqicon and my rejection letter to Cobbetts. The deadline for returning their AQ is 10th December so should hear something soon

    Son v Halifax settled in full £292
    Another son v Halifax settled in full £30
    Bigmama59 v NatWest settled in full £4739.69
    Son v Halifax 2nd claim settled in full £130
    Bigmama v Halifax settled in full £1125

  16. #16
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    Default Re: bigmama59 v Natwest

    Don't be suprised that you havn't heard anything, this is normal. Like you say their deadline for returning their aqicon is the 10th so expect to hear something on or around then.

    IF MY COMMENTS HAVE HELPED PLEASE CLICK MY SCALES


    Don't be like the banks - give a little back


    NAT WEST - WON - £4282.36


  17. #17
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    Default Re: bigmama59 v Natwest

    As predicted I received Cobbetts aqicon today, interestingly they have filled in the costs section putting £300 as their costs incurred to date, even though it says clearly on the form 'Do NOT complete this section if you have suggested your case is suitable for the small claims track', and they have ticked the small claims track as most suitable. Are they not reading the forms?
    They have put in other information:
    Case management directions cannot be proposed until the claimant serves a reply to the request for further information which was due on 5 December 2006. In light of this, the defendant may amend its defence or apply to strike out.

    What does this mean? I sent back a reply to their defence letter saying I didn't have to fill in the CPR18 with a further copy of my spreadsheet and details of claim.

    Son v Halifax settled in full £292
    Another son v Halifax settled in full £30
    Bigmama59 v NatWest settled in full £4739.69
    Son v Halifax 2nd claim settled in full £130
    Bigmama v Halifax settled in full £1125

  18. #18
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    Default Re: bigmama59 v Natwest

    Any ideas on what I need to do now?

    Son v Halifax settled in full £292
    Another son v Halifax settled in full £30
    Bigmama59 v NatWest settled in full £4739.69
    Son v Halifax 2nd claim settled in full £130
    Bigmama v Halifax settled in full £1125

  19. #19
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    Default Re: bigmama59 v Natwest

    Anyone??

    Son v Halifax settled in full £292
    Another son v Halifax settled in full £30
    Bigmama59 v NatWest settled in full £4739.69
    Son v Halifax 2nd claim settled in full £130
    Bigmama v Halifax settled in full £1125

  20. #20
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    Default Re: bigmama59 v Natwest

    Quote Originally Posted by bigmama59 View Post
    As predicted I received Cobbetts aqicon today, interestingly they have filled in the costs section putting £300 as their costs incurred to date, even though it says clearly on the form 'Do NOT complete this section if you have suggested your case is suitable for the small claims track', and they have ticked the small claims track as most suitable. Are they not reading the forms?
    They have put in other information:
    Case management directions cannot be proposed until the claimant serves a reply to the request for further information which was due on 5 December 2006. In light of this, the defendant may amend its defence or apply to strike out.

    What does this mean? I sent back a reply to their defence letter saying I didn't have to fill in the CPR18 with a further copy of my spreadsheet and details of claim.

    They are just trying to scare you. You can write to them informing them that you shall be bringing to the judges attention the tactics. re-iterate that only full payment of moneis owed will bring this matter to an end. I did this and they settled the same week.






    I am not a legal expert my advice is given without prejudice and is purely my opinion only. If you are in doubt please seek professional advice.


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