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    • It you had E7 in the past but have converted to single rate then the meter will still hold the last recorded Night readings. This introduces scope for error when manually reading. If the meter has only ever been used on single rate then there's only one figure that can be taken. For example ours shows "Rate 1" reading and a "Total import" reading, but they both give the sme figure. If it has ever been on E7 the total will be higher, including the retained night reading.
    • okay, perfect and thank you so much for the help once again. so firstly i am going to initiate the breathing space, during this time it's likely ill receive a default. when i receive the default are you aware of how long it will take for me to know whether the OC have sold it off to DCAs? Once it's with the DCAs i do not need to worry as they cannot issue a CCJ only the OCs can Even if i decide to come an arrangement with the DCAs no point as the default will remain for 6 years paid or not paid I should only consider repayment if the OC still won the debt and then issue a CCJ? Just to confirm the default will not be seen after 6 years? No one can tell I had one then after 6 years ill be all good?
    • I'm not sure we were on standard tariffs - I've uploaded as many proofs as I can for the ombudsman - ovo called last night uping the compensation to 100 from 50 pounds for the slip in customer service however they won't acknowledge the the problem them not acknowledging a fault has caused nor are they willing to remedy anything as they won't accept the meter or formula was wrong.   I'd appreciate more details on the economy 7 approach and I'll update the ombudsman with any information you can share. 
    • To re-iterate and highlight my urgent question on this one: The N24 from the court did not include any instructions to submit paperwork 28 days before the date, unlike the N157 received for other smaller claims. Do I have to submit a WS for this court date? Link has!...
    • No, reading the guidance online it says to wait for a letter from the court. Should I wait or submit the directions? BTW, I assume that the directions are a longer version of the particular of claim accompanied by evidence, correct?
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Scooter accident - other party ins. admits liability


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Hi,

Unsure if this is the correct area?

 

Need some help / advice please.

 

A relative has been involved in a accident where a car has gone into the back of his scooter at an island.

 

The driver admitted causing the accident (noted by a passing officer) so my uncle has perused a claim against the drivers insurance company axa (uncle ins, is 3rd Party)

 

Axa, have sent out their guy to view the bike, and has confirmed that the bike is a write-off.. (Garage purchased bike from has provided a report which details over £3k of damage - bike is worth £2400 at today price on auto trader)

 

Now despite any correspondence from Axa, my Uncle has now received a cheque "without prejudice"for £1,495.

He rang (yep i told him to email/write) and was informed that this value was less the scrap amount, of which uncle will have to scrap the bike.

 

The bike had passed service/mot two days before the accident with glowing colours & was in excellent condition (2015).

 

 

Should we send the cheque back to axa with copies of the garage reports & proofs of similar scooters from auto trader? (If so is there a template letter)

Or is the offer fair?

 

I'm not that clued up on the world of insurance.

Any advice is greatly appreciated.

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Your uncle is entitled to be put back in the position he would have been were it not for the negligent act of the driver (or, as close to it as monetary compensation can achieve).

 

He should find out what he can get for scrapping his damaged bke.

If it is nowhere near £905 then he should

1) get 3 quotes for the scrap value

2) send the cheque back to AXA, with the 3 scrap quotes & valuation for replacing his scooter, asking them if they want to settle the whole sum and have the written off scooter, or the value of the replacement for the written off scooter less the higher of the scrap values and he'll scrap the damaged scooter.

3) note that he is entitled to the reasonable transport costs he is incurring as a result of the loss of use of his scooter ; (he can hire an equivalent scooter if that is as cheap or cheaper than his transport costs would otherwise be).

He should keep records of all costs he incurs as a (direct & foreseeable) result of their insured's negligent act.

 

Did he suffer any injury or damage to items other than the scooter?

 

Has he notified his insurers (even if he doesn't want them to action it as a claim on his behalf). One option his insurers may offer when the hear the other side has admitted liability is to deal with it as a no fault claim. He should ask if this (the claim, even as non-fault) rather than the fact there has been an incident would affect his premium.

 

Guru's : if his premium would increase as a result if the incident even if he doesn't claim through his insurers : is this also recoverable?

Since the effect of this could last several years - how is it calculated??

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I have always thought that there should be no reason why consequential loss of increased future premiums should not be recoverable from at fault third party. However, because it is a future possible loss and cannot be quantified, then i don't think anyone pursues this. You would have to wait until after you had incurred the extra costs and then the third party would query whether Insurance had been shopped around for to minimise extra cost.

 

Agree about the other points. Axa need to pay current replacement cost and should do so, if evidence to support value is provided.

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