Hi-a company has essentially not paid £300 of mine. I recently sent a final demand letter via tracked post and i can see that it was not sign for at the other end, it is actually being sent back to me. They are also not responding to emails although they were responding before.

Can someone please tell me how i would go about suing the company.

thanks!

You could start off by telling us their name and where did they used to be.

What kind of business were they in?

If you can find them then you could think about issuing a claim but of course issuing claim is one thing, enforcing the judgement that you get is another. If they move on again or if they have no assets then it might not be worth it.

You could start off by telling us their name and where did they used to be.

 

What kind of business were they in?

 

If you can find them then you could think about issuing a claim but of course issuing claim is one thing, enforcing the judgement that you get is another. If they move on again or if they have no assets then it might not be worth it.

They still exist.

Name-Neon Management Ltd

A talent management agency (manage people on TV etc)

They have an address etc on the website.

Check the Companies House website and issue the Court papers at their registered head office.

As has been mentioned though, enforcing any judgment is a different matter.

Check the Companies House website and issue the Court papers at their registered head office.

 

As has been mentioned though, enforcing any judgment is a different matter.

good point, i should have sent it to the registered address-which is different!

am i able to edit the company name out of the post above? mods?

Why?

Just rather not make public info that I don't need to.

mods? help?

All anonymous here, wont make the slightest difference.

It will if I'm the only one suing them with the circumstances above

mods?

mods?

What is your question please?

HB

Think he wants the name Neon Management Ltd deleted from his post.

what for makes no difference - get on with the claim

Think he wants the name Neon Management Ltd deleted from his post.

correct

correct

My opinion is it won't make no difference to your claim but having said that, admin might consider your wishes.

As mentioned above, does this exist?

I paid for a celeb to do some promoting for me,

they didnt do it right

then a bunch of other things happened

which meant that now doing a promo with them was useless and potentially damaging.

i asked for a refund.

they will not provide a refund.

i paid for the promo in advance on the 1st of march and asked for a refund on the 15th after a load of emails back and forth getting the promo done/trying to get them to act reasonably.

i sent a final demand via snail mail (recorded) after they ignored quite a few emails in which i was requesting a refund, the response to the final demand said

"we did our job, no refund".

any help is greatly appreciated!

Thanks

We would need to know a lot more detail.

ok, what sort of detail is required?

cra covers services as well as goods

it was within 14 days you don't need a reason for a full refund as such

if it was within 30 days give a reason

ok does the countdown of the days begin when services are delivered? or upon payment?

i guess after payment, i asked for a refund on the 14th day? does the countdown start the day after payment of service are received? or the same day?

and do you know where in the CRA i can find the bit about the number of days etc

thanks!

when you get the goods the clock starts.

ok, its not goods though, it was a service-is the same still true?

Would CRA apply? Paying a celeb to do promotional work does not sound like a consumer contract.