Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
Have sent prelim letter, received 1 standard letter back. Then received a 2nd letter saying that they did not agree and would not take it any further.
Sent lba. Now received letter saying "I am sorry you are unhappy with our previous response and have requested that we refund all of the charges you have incurred. After careful consideration, I regret that I am unable to agree to your request. I appreciate this is not the response you were hoping for, but I trust I have fully explained the Bank's position.
I assume they are trying to scare me to not go any further - it's working!